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Dedicatserver.ro aka Astimp IT Solution SRL silently logging into the customer server - Page 9
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Dedicatserver.ro aka Astimp IT Solution SRL silently logging into the customer server

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Comments

  • MaouniqueMaounique Host Rep, Veteran
    edited July 2021

    @jsg said: Fact is that Prometeus even was voted by this community to be among the top-3, albeit some years ago.

    Multiple quarters no1 and years in top 3.
    When LET decided to ban me for no reason and tolerate and encourage all rule breaking attacks name calling and slander, uncle withdrew from here (especially after the threats were allowed) and as I have been banned, Francisco got what he wanted and everything fine.
    The people of LET lost the almost free real low end boxes and special deals, Prometeus didnt lose anything, except maybe shady ppl like AlexVolk which is afraid to give a ticket number because we would know then why he got the boot and him PMSing on every thread of providers that kicked him would carry no weight even if allowed and encouraged by admins.
    They have the right to kick providers from here, there is no wonder the traffic is so low and the deals are lacking, you wanted to remove competition, fine, you got what you wanted.
    Neither me nor Prometeus lost anything. I am ready to be banned at any time, I give 0 fucks, they can keep AlexVolk and make this HF.
    People which are really into LEBs are not here anymore and we all know why.

    Thanked by 1dedicatserver_ro
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @alexvolk said: He basically says that @Francisco always trying to eliminate any competition and that's the sole reason why they're on top with oversold BW and any other issue that he had and etc.

    He's on some kick about our BW from back in the day. We've always been open about how much bandwidth we have. We've also always bought more when needed.

    There was no reason for us to go buy a 10gig or whatever back in the day when we barely used over 1Gbit. If everyone started to slap their usage with legitimate usage? Then I guess I order more.

    We literally did that in LUX just last month where we added another 20gig.

    Anyway, anyone that believe mao when he says he'll "drop it", should use this as proof that he never will.

    He's obsessed with something that happened literally 10 years ago. He literally started this crap when we first started.

    I don't care, it's no skin off my back. People enjoy my product and I hope to keep improving it. We have our issues but we work to resolve them.

    Francisco

  • @alexvolk said:
    Back to the topic, so no action would be taken to the @dedicatserver_ro?

    Can we get a reply regarding this @raindog308 as you're the person banning/unbanning/taking provider tags?

    I'm not sure why you are silent about this @raindog308, when it comes to @cociu actions are taken instantly but this provider itself confirmed that and still thinks this is a joke?

    @jbiloh as the owner of LET/LEB do you allow this kind of provider here? If yes, I'd better leave this place forever and would never try out new providers because they're fishy and doing dodgy things.

    Your post can be summed up with three words.

    The End is Nigh.

  • jbilohjbiloh Administrator, Veteran

    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

  • @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    host logged into users vm without permission

  • jbilohjbiloh Administrator, Veteran

    @SirFoxy said:

    @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    host logged into users vm without permission

    What's the context? Was the end user asking for support services of any kind? Was it just miscommunication?

  • @jbiloh said:

    @SirFoxy said:

    @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    host logged into users vm without permission

    What's the context? Was the end user asking for support services of any kind? Was it just miscommunication?

    no context other than making sure they weren't doing anything suspicious, cleared bash logs but not the login logs.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @SirFoxy said:

    @jbiloh said:

    @SirFoxy said:

    @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    host logged into users vm without permission

    What's the context? Was the end user asking for support services of any kind? Was it just miscommunication?

    no context other than making sure they weren't doing anything suspicious, cleared bash logs but not the login logs.

    Whoooaaa they wiped .bash_history? I missed that one for sure.

    Francisco

  • jackbjackb Member, Host Rep
    edited July 2021

    @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    TL;Dr @alexvolk claims his VM was logged in to by the provider without consent and showed some form of proof to @FAT32. It is alleged bash history was wiped, so sounds extremely shady. However; he has refused to show the evidence or even his service IP, ticket number etc to the provider or publicly.

    I'm of the view that the provider should get a fair opportunity to respond, and this necessitates that they are shown full details of the allegation. They were previously banned and it doesn't seem clearly untrue to me, but they should get the opportunity to investigate and answer it properly.

  • drizbodrizbo Member

    @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    Another issue is 1 or 2 people spamming every thread with their personal blog.
    Which is the reason you have to ask for TL-DR because half of the thread is someone talking about his own feelings that are irrelevant to the thread.

  • jbilohjbiloh Administrator, Veteran

    @jackb said:

    @jbiloh said:
    Can someone summarize the issue for me here? I can do something about the provider and thread if warranted but I've been focused thr last two weeks solving the ddos attacks in our sites and not moderator actions.

    Generally with these things our team of moderators and admins take action, but perhaps it's just not been looked at as of yet.

    TL;Dr @alexvolk claims his VM was logged in to by the provider without consent and showed some form of proof to @FAT32. It is alleged bash history was wiped, so sounds extremely shady. However; he has refused to show the evidence or even his service IP, ticket number etc to the provider or publicly.

    I'm of the view that the provider should get a fair opportunity to respond, and this necessitates that they are shown full details of the allegation. They were previously banned and it doesn't seem clearly untrue to me, but they should get the opportunity to investigate and answer it properly.

    Thanks for the summary, that's really helpful. I'll get with @FAT32 on this.

    Thanked by 1starbetrayer
  • @Francisco said:
    Whoooaaa they wiped .bash_history? I missed that one for sure.

    Francisco

    Not exactly wiped just when I logged in there was no previous commands that was run inside history except mine because OpenNebula autologin from console I assume attaches to another bash process which I think never writes to .bash_history.

    I don't have an experience with OpenNebula and don't know how it's processing such things.

    It's not adding key to authorized ones just probably some background services was running which is allowing auto-login via console.

    @jbiloh said:

    What's the context? Was the end user asking for support services of any kind? Was it just miscommunication?

    The host was making sure from their own words here that each of their clients follows their TOS and stores "evidence" as they call it.

    @jackb said: but they should get the opportunity to investigate and answer it properly.

    The problem here I have asked them kindly to take a look at OpenNebula logs which they did indeed refused.

    I'm still unsure why they're not denying this, probably they're indeed have something fishy behind that logging into each customers server became a normal procedure for them.

    This is the first time something like this happens, I have never accused any provider for doing such things.

    However, this type of thing should be never allowed and be forgotten.

    Thanked by 3Bertie Thundas rahulks
  • jackbjackb Member, Host Rep

    @alexvolk said:
    The problem here I have asked them kindly to take a look at OpenNebula logs which they did indeed refused.

    As far as I can tell you've asked him to check the logs without giving him any indication who you are or which service it relates to?

    Am I missing something? How is he meant to check the logs if he doesn't know who you are?

    Thanked by 1TimboJones
  • And honestly, I've kindly asked that @dedicatserver_ro apologize to the community (again not to me personally, I don't need it) not only because they've logged into my server without permission but the fact how they're handling this.

    I do really think that the person responsible (@dedicatserver_ro) who answered all of this never informed the management of his company to take a look at this issue closely and OpenNebula logs as well:

    What happened and why did the customer accuse us of logging into the server without permission but instead it's only confirmed doing that - this is really sad and annoying only confirming allegations.

    I can live that they'll be still here no problem but if the host doing that to customers - this shouldn't be acceptable never. It's not about a private servers, it's virtualized one and we're renting them but the privacy of the customer data? What if I had some personal data that is breached now?

  • drizbodrizbo Member

    Well provider is just avoiding answer himself as well.

    Very simple question @dedicatserver_ro did you, or did you never login to any of your customers VM without their consent?

  • alexvolkalexvolk Member
    edited July 2021

    @jackb said:
    As far as I can tell you've asked him to check the logs without giving him any indication who you are or which service it relates to?

    Am I missing something? How is he meant to check the logs if he doesn't know who you are?

    There is no console access inside the panel, there is no access to the OpenNebula panel from the customer side.

    What does that mean? The only possibility is that probably @dedicatserver_ro on his own were logging into servers that's why vague replies and never answering exact questions.

    I wouldn't even create this thread if they've PMed me asking privately for my server IP after I have posted in his offer thread.

    Did he do that? Never.

    Did he deny that? Never, just smiling and joking that I was crying.

    @dedicatserver_ro said: you have been caught and are you crying now ?

  • jackbjackb Member, Host Rep

    @alexvolk said:
    Stuff

    Have you sent him your service IP or any method of identifying which service this relates to? If not, why not? Will you do it now so that he can investigate and give everyone an answer on this?

  • @jackb said:
    Have you sent him your service IP or any method of identifying which service this relates to? If not, why not? Will you do it now so that he can investigate and give everyone an answer on this?

    Why I should do that? Do you really think that after all of this you'd get a better reply?

  • LeviLevi Member

    If provider start to deny, he will accept possibility of being malice. Now, there is no admision to wrong doing. It is hard to attack when there is no defense...

  • dedicatserver_rodedicatserver_ro Member, Host Rep
    edited July 2021

    @jbiloh said: jbiloh

    like i say to @FAT32 to :

    • so the client claim we access his VPS, but has don´t open a ticket or sent a PM or ....made a official claim - without proof (
      if we know where it is we can check if we have his accept or not , and whether the statement is true or false

    • if the client sent you his VM data or client data i can give you access to his account and VM if them agree and than you can decide to ban me or him and if is not thru ( @alexvolk lie ) than please delete this post to.

    • chech yout mesages i sent you one printscreen
  • LET has become a ROmanian Choose your own adventure with multiple thread options.
    None of which you or your service survive.

  • @dedicatserver_ro said:

    @jbiloh said: jbiloh

    like i say to @FAT32 to :

    • so the client claim we access his VPS, but has don´t open a ticket or sent a PM or ....made a official claim - without proof (
      if we know where it is we can check if we have his accept or not , and whether the statement is true or false

    • if the client sent you his VM data or client data i can give you access to his account and VM if them agree and than you can decide to ban me or him and if is not thru ( @alexvolk lie ) than please delete this post to.

    • chech yout mesages i sent you one printscreen

    HAVE YOU OR HAVE YOU NOT ACCESSED CLIENTS VMS WITHOUT PERMISSION?

    YES/NO

  • defaultdefault Veteran
    edited July 2021

    @dedicatserver_ro should have the "provider" tag removed from LET.

    Privacy must always be respected. A client should be considered innocent until proven otherwise, and at that point service must be suspended to respect privacy (and data should be handed to police, if provider is legally asked by authorities). Snooping around customer data should be a big NO! This violates privacy and trust.

    I also kindly ask from @jbiloh and @FAT32 for @dedicatserver_ro to have their "provider" tag permanently removed from LET. We can not accept such business practices without respect.

  • brueggusbrueggus Member, IPv6 Advocate
    edited July 2021

    @serv_ee said:

    @dedicatserver_ro said:

    @jbiloh said: jbiloh

    like i say to @FAT32 to :

    • so the client claim we access his VPS, but has don´t open a ticket or sent a PM or ....made a official claim - without proof (
      if we know where it is we can check if we have his accept or not , and whether the statement is true or false

    • if the client sent you his VM data or client data i can give you access to his account and VM if them agree and than you can decide to ban me or him and if is not thru ( @alexvolk lie ) than please delete this post to.

    • chech yout mesages i sent you one printscreen

    HAVE YOU OR HAVE YOU NOT ACCESSED CLIENTS VMS WITHOUT PERMISSION?

    YES/NO

    I don't think your question can be responded to with 'yes' or 'no'.

    A client should be considered innocent until proven otherwise

    Shouldn't the same apply to providers?

  • defaultdefault Veteran

    @brueggus said:

    I don't think your question can be responded to with 'yes' or 'no'.

    A client should be considered innocent until proven otherwise

    Shouldn't the same apply to providers?

    Absolutely. However, the log shows otherwise. This provider is guilty for breaking the privacy and trust.

  • MikePTMikePT Moderator, Patron Provider, Veteran
    edited July 2021

    @dedicatserver_ro said:

    @alexvolk said: are you the owner

    Owner - 52 years old , degree in informatik - if you think I have nothing to do but see that it's on a VPS you're wrong

    https://www.linkedin.com/in/stuhlmuller-gabriel-b0530295/

    You can also introduce yourself

    You seem to be a nice guy. I think there's a language barrier preventing you from communicating properly.

    @all come on guys. Calm down! :)

    Such accusations on a public forum may ruin a company. He clearly doesn't speak english that well. He's trying to defend himself, asking for proof. Let the mods handle this...:)

  • defaultdefault Veteran

    @MikePT said:

    Such accusations on a public forum may ruin a company.

    And accessing a service without customer's consent may ruin data privacy.

  • deankdeank Member, Troll
    edited July 2021

    To be fair, the host made it clear that Alex had no porn on his account.

    Alex's sexual orientation is safe, for now.

  • AlwaysSkintAlwaysSkint Member
    edited July 2021

    @serv_ee said: HAVE YOU OR HAVE YOU NOT ACCESSED CLIENTS VMS (VPS) WITHOUT PERMISSION?

    Agreed. This is the primary simple question.
    If affirmative, then the end is.. (or should be.)

    Thanked by 2alexvolk dahartigan
  • The End is Nigh.

    Thanked by 1dahartigan
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