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Comments
Never cry your ticket number here and you got fast proper support
706 / 1370 now, thanks
https://browser.geekbench.com/v5/cpu/5944193
Cociu sorted mine out, very good performance now. Great stuff!
ok , all sorted including the old plans and the new ones.
>
Check, check. Here we go and thank you for your commitment!
What happens if the bandwidth limit is reached? Is there a way to purchase more? I don't see any options in the customer portal.
@cociu what about storage plans??
who was not reinstall is resolved , who was reinstall from yesterday will need to open a tiket.
Fresh update on NVMe line, thanks @cociu for solving performance issue.
welcome
done all the nodes , so your need to be done too.
your server will get terminated if you only use 40% of your guaranteed bandwidth without any answer from support or refund.
who was sold you guaranteed bandwidth ? maybe i am idiot but i am not stupid , i suspect you are the smart one who just received my response in the tiket with the subject "whatever" and yes was suspended for abuse , with a nice explication (not how you proceed) i think we can deal with this in the middle but for your info i have not sold you full gbps only for you . So the ideea is if you abused this not mean all people is treated the same.
we do not sell aditional traffic , this storage plans is made like is and is calculated to not have struggle the traffic. So in case you rich the limit your vm will be suspended until next cycle.
I honestly don't think suspending whole vm until next cycle is good approach.. I think it would be much better to limit connectivity to 10mbps for example so you can have at least some access to that VM.
we are pending to implement this in the next weeks but not sure ...
You should. Good for you, good for the customer.
I can tell you I favour providers that limit bandwidth to 10Mbps after I go over the limit. Being able to buy a bucket of bandwidth for like $5 would be ok, but a straight suspend until end of month would be the worst option and a showstopper for many people.
I've gone over a limit once. And then I never ordered more services from them again.
So its blocked purposely and you get sloved by dropping comment?
No my case was one of the few that were not performing after the fix and the vendor identified the issue (oversight) and fixed it accordingly.
Nope.
still pending
can be you have reinstall or something , please open a tiket and we will resolve it asap.
Done #758686
Hi @cociu just waiting on my pending server too
its ticket number 978771
@cociu could you reply to my PM?
Thanks.
@cociu ticket #157408 server down since 02/12/2020
you have been refunded days ago , i dont know way you guys is buy a product and after this asking for windows , if you dont see the template what you need when youorder just dont buy , more i will ignore you for the next 7 days due to post tiket number here. I hope will be a good lesson.
man, the refund does not appear (there are funds which i've deposited back then when u offer to add a 50% extra)
besides, I dont want a refund I want the server i bought, and paid, for 3 years
I never asked for Windows, i asked for Debian 10. can you please read the ticket?
i had the server for more than a year, since BF 2019. I even did a positive review abt it in here
fuck you
sorry , is true you have not need windows .. any way my colleage will resolve your tiket.
...........
aye relax gents miscommunication and misdirected emotions
@cociu
not my brightest moment but i felt pretty insulted when after ignoring my tickets for 2 months, you "taught me a lesson", apologies for the wording
Is there any ETA on when these will be delivered? Thank you!