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Shardhost Info - Urgent Client Action
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Shardhost Info - Urgent Client Action

edited November 2013 in General

Due to recent unexpected trading circumstances Shard Hosting Solutions LTD has ceased trading with immediate effect. We urge all clients to take a backup of their data immediately as we cannot guarantee how long services will operate for before being disconnected by our upstream suppliers.

If you feel you are a creditor please contact:

PHILIP LAWRENCE
email:- [email protected]

Baverstocks Limited Dickens House, 3-7 Guithavon St, Witham CM8 1BJ

«13456710

Comments

  • Hmm... What a news.

  • lolwut?

  • I just paid for TWO yearly VPS a few days ago... will I get a refund or should I file a chargeback?

  • @Eobble said:
    I just paid for TWO yearly VPS a few days ago... will I get a refund or should I file a chargeback?

    I am limited in what I can say on this matter; however you may contact the email provided or seek recompense through the payment processor. The company is unable to provide refunds at this time

  • So what happened? The tax authorities came asking about the company, or what?

    Thanked by 1tux
  • ShardHostSarah said: I am limited in what I can say on this matter; however you may contact the email provided or seek recompense through the payment processor. The company is unable to provide refunds at this time

    So when will a proper statement be released detailing what is happening?

  • Well this is disappointing. Paid up for a year not quite a month ago, had a nice Observium setup running there.

  • AlexanderMAlexanderM Top Host, Host Rep

    @Zen said:

    So, why not sell out? Always my first question in these scenarios.

    Dam, you beat me :P

  • Seriously... So you won't process a refund and you're not offering the service we paid for?

  • Based on the fact they have listed an accountant as the contact details this suggests liquidation, which does not happen over night, it is a concious decision and even under forced circumstances you could have quite easily given people more time.

    This is VERY bad play.

  • There where also hacked, WHCMS leaked....

  • edited November 2013

    @Infinity580 said:
    There where also hacked, WHCMS leaked....

    details?

  • callecalle Member
    edited November 2013

    That's sad. I was happy with my box. A well don't spend more than you can afford to lose i suppose.

  • Thanked by 1EphemeralEclipse
  • feel sad for the provider, One more dead pool entry i suppose. although we don't know what happened.

    Also paid for a whole year when they last gave a deal in LET. and did not get around to using it also (problem loading a image and then got busy)

    I hope there is pro-rated refunds.

  • @calle said:
    That's sad. I was happy with my box. A well don't spend more than you can afford to lose i suppose.

    did u have a box with them? for how long? what specs?

  • They had over £21,000+ cash in the bank on their last return so no good reason for you not to get a refund, I suggest someone hits up the accountant handling what is probably a liquidation/ company wind up and post the response here.

    If it is simply a wind up of the company they must satisfy creditors first, as someone who has paid up front you are considered a creditor.

    Thanked by 3rds100 sundaymouse Asim
  • Bugger. Just yesterday I was recommending them as reliable :o) I hope everyone has learned not to listen to anything I say! :)

    Thanked by 2Asim k0nsl
  • srikanth131 said: I hope there is pro-rated refunds.

    ShardHostSarah said: I am limited in what I can say on this matter; however you may contact the email provided or seek recompense through the payment processor. The company is unable to provide refunds at this time

  • @EphemeralEclipse said:
    did u have a box with them? for how long? what specs?

    Not a dedi if it was unclear (sorry if it was)

    512 mb ram VPS. From 16 juli.
    Was running well as a small torrentbox for Routeros/ubuntu/debian. Also used it for a private vpn when i needed to test latency to other stuff :)

  • AnthonySmith said: it is a concious decision

    They actually posted an ads on annualkvm.com in vpsboard early this month.

  • Yay! I can't even fucking take a backup.

    I'm glad that my offsite backups work. Useless company

    Thanked by 1Asim
  • And this folks is why the notion that registered companies are more trust worthy baffles me, they wind up the company and boom, gone and untouchable, a sole trader on the other hand... personally and legally liable.

    Thanked by 2dhamaniasad k0nsl
  • callecalle Member
    edited November 2013

    @DrJinglesMD said:
    Yay! I can't even fucking take a backup.

    I'm glad that my offsite backups work. Useless company

    Can't you connect using SSH? works for me.

    EDIT: wait.. am i wrong here im using shardhost.com are they diffrent?
    Edit2: lol "shardhost - info blabla" not shardhost.info... i did get the same mail and i really need to get to sleep :)

  • DomainBopDomainBop Member
    edited November 2013

    @Jack said:
    Well jbiloh is responsible for how long the VMs stay online for... I'm sure CVPS will happily take over the clients... CVPS_Chris

    Then Chris would have to deal with me again since I have had 2 VPS's with Shard. :P

  • They probably got some legal trouble after the data leaks from the recent hack(s). Or a hefty fine or something.

  • @calle said:

    I have no clue what that root password is

    shrugs oh well

  • @calle said:
    Was running well as a small torrentbox for Routeros/ubuntu/debian. Also used it for a private vpn when i needed to test latency to other stuff :)

    how long have you paid for? o.o

  • callecalle Member
    edited November 2013

    @EphemeralEclipse said:
    how long have you paid for? o.o

    A year...

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