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alpharacks.com - some dirt

ricardoricardo Member
in Providers

Just putting this out there as a moan but relevant/worthwhile enough to make it public.

I have a service with Alpharacks who are quite keen on sending out promotional emails.

Their unsubscribe link is broken. I opened a ticket mentioning this and asking for removal from their promotional material and got a blank ticket response.

Getting emails like '[myname] - Response Required ⌛ (Time Sensitive)' just to spam promotions is pretty crass. I'd be amazed if it fosters a positive response more than a negative.

It seems like my only option is to not renew my service with them as looking out for invoice reminders is being outweighed by the crap they send.

Thanked by 1MasonR
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Comments

  • WickedWicked Member

    I think someone is having a bad day

    Thanked by 1inthecloudblog
  • WSSWSS Member

    I unsubscribed several times, but still get messages- so I've moved them to /dev/null for not only email, but future business.

  • 36062023606202 Member

    What a plague!

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hzr said:
    image

    image

    image

    image

    image

    That's freaking hilarious.

    Francisco

    Thanked by 5mk1 randvegeta vimalware Pwner M450NC
  • DamianDamian Member
    edited July 2017

    "Customers hate them! Lose future business with this one easy trick!"

    Thanked by 9MasonR lbft vimalware DarioX WSS netomx mikho Pwner GiovanniM
  • teamaccteamacc Member
    edited July 2017

    @hzr said:

    image

    How dare you share that.

    @WSS said:
    I unsubscribed several times, but still get messages- so I've moved them to /dev/null for not only email, but future business.

    Not a customer, but moved to same location.

    Thanked by 1MasonR
  • jarjar Patron Provider, Top Host, Veteran

    I never tried to unsubscribe but yeah, their subjects are near offensive level. I don't get "offended" easily. I may anger easily, but I don't get offended. This brings me close.

    Thanked by 1netomx
  • FlamesRunnerFlamesRunner Member
    edited July 2017

    @hzr

    I must say, they sure send out a lot of promotional emails.

    Thanked by 1MasonR
  • MikeAMikeA Member, Patron Provider
    edited July 2017

    @FlamesRunner said:
    @hzr

    I must say, they sure send out a lot of promotional emails.

    July 1, July 4, July 7, July "Order our damn servers!"

    Thanked by 1vimalware
  • FlamesRunnerFlamesRunner Member
    edited July 2017

    @MikeA

    Their servers belong in /dev/null. Seriously, they suck.

    Did I mention every link in every email still works?

    For those who actually want to use them, here's every special I've received since I first signed up in December:

    https://www.alpharacks.com/Holiday2016 (12/16/2016, 12/18/2016)
https://www.alpharacks.com/ResellerSpecials (12/26/2016, 5/13/2017, 7/26/2017)
https://www.alpharacks.com/NewYear2017 (1/15/2017, 1/30/2017, 1/31/2017)
https://www.alpharacks.com/valentines (2/8/2017, 2/14/2017)
https://www.alpharacks.com/Easter2017 (4/10/2017)
https://www.alpharacks.com/MemorialDay (5/26/2017, 5/28/2017, 6/4/2017)
https://www.alpharacks.com/July4 (6/22/2017, 7/1/2017, 7/4/2017, 7/7/2017)
https://www.alpharacks.com/SummerSale2017 (7/21/2017)

    In chronological order, formatted by date (month/day/year).

  • teamaccteamacc Member

    @FlamesRunner said:
    @hzr

    I must say, they sure send out a lot of promotional emails.

    Just send them a response email saying "no I dont want this shit" every time their email contains "response required". If more people do that, theyll stop with it soon enough.

  • yokowasisyokowasis Member

    Well, this is new. I though you were gonna complaint about their vps or anything. But email ? you can always hit spam button you know. Or create filter. It's not like they randomize their address every time they send shit.

  • hieuhuynhhieuhuynh Member

    I also received many junk mails from them, but I think they already fixed the unsubscribe link, because I did it

  • yokowasisyokowasis Member

    All of us received all those junks.

  • sibapersibaper Member

    @yokowasis said:
    Well, this is new. I though you were gonna complaint about their vps or anything. But email ? you can always hit spam button you know. Or create filter. It's not like they randomize their address every time they send shit.

    that not how it works, they should add unsubscribe link to every marketing mail

  • yokowasisyokowasis Member

    If a marketing email doesn't have unsubscribe link or broken link , then it's considered as spam. As simple as that.

    Heck , I even marked spam some marketing email that has too many steps to unsubscribe.

    @sibaper said:

    @yokowasis said:
    Well, this is new. I though you were gonna complaint about their vps or anything. But email ? you can always hit spam button you know. Or create filter. It's not like they randomize their address every time they send shit.

    that not how it works, they should add unsubscribe link to every marketing mail

  • Ole_JuulOle_Juul Member

    I originally came to them from RIJX and kinda got to liking them. That's changed though. They stopped one of my two instances for non payment and charged me $20. I had assumed it was on auto renew. When I talked with them about it, they essentially implied that their accounting system is out of their control. So there goes a few years of good will on my part - my opinion now is that they're jerks.

  • teamaccteamacc Member

    If you send your promotional mails with "immediate action required" people will learn to ignore those phrases when they come from you. Will bite you in the ass when you really need to urgently contact your client.

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  • hieuhuynhhieuhuynh Member

    @sibaper said:

    @yokowasis said:
    Well, this is new. I though you were gonna complaint about their vps or anything. But email ? you can always hit spam button you know. Or create filter. It's not like they randomize their address every time they send shit.

    that not how it works, they should add unsubscribe link to every marketing mail

    They have it. I tried and success. You can try it on below their email.

    Thanked by 1ScienceOnline
  • teamaccteamacc Member

    @hieuhuynh said:

    @sibaper said:

    @yokowasis said:
    Well, this is new. I though you were gonna complaint about their vps or anything. But email ? you can always hit spam button you know. Or create filter. It's not like they randomize their address every time they send shit.

    that not how it works, they should add unsubscribe link to every marketing mail

    They have it. I tried and success. You can try it on below their email.

    WHMCS unsubscribe stuff fails when you have a + in your email, like [email protected]. It just doesn't recognize the + as being a valid email address character.

    Thanked by 3ricardo Aidan Pwner
  • ricardoricardo Member

    teamacc said: WHMCS unsubscribe stuff fails when you have a + in your email, like [email protected]. It just doesn't recognize the + as being a valid email address character.

    Good to know.

  • angstromangstrom Moderator

    Calling @alpharacks ... but probably in vain.

  • vimalwarevimalware Member

    everyone whose inbox is on Gmail infra should just hit 'mark spam', all on the same day.

    That would be frontier justice.

  • KenobisVPSKenobisVPS Member

    I blocked them a while ago. Just like you, couldn't find a way to stop those emails.

  • SaragoldfarbSaragoldfarb Member

    @ricardo said: iI
    Just putting this out there as a moan but relevant/worthwhile enough to make it public.

    It seems like my only option is to not renew my service with them as looking out for invoice reminders is being outweighed by the crap they send.

    You'll still get the marketing emails. I have no active service and just added them to my spam filter.

  • cociucociu Member

    WSS said: (Edited by @jarland to remove unnecessary insulting)

    i like your signature :)

    Thanked by 2inthecloudblog netomx
  • ricardoricardo Member

    Saragoldfarb said: You'll still get the marketing emails. I have no active service and just added them to my spam filter.

    Indeed :) but I won't be expecting an invoice reminder.

  • joepie91joepie91 Member, Patron Provider
    edited July 2017

    Fucking hell, did they hire some scammy internet marketer to do their promotions?

    This shit firmly puts them in my "never use" bucket, which they were pretty close to already...

    EDIT: And with "internet marketer" I mean the type of person that runs sketchy "buy this ebook now to learn how to become a millionaire" sites and spams them everywhere.

    Thanked by 3MasonR netomx Pwner
  • Ole_JuulOle_Juul Member

    How I make $5,000 a week working from home.

    unsubscribe

    Thanked by 1netomx
  • WSSWSS Member

    @cociu said:

    WSS said: (Edited by @jarland to remove unnecessary insulting)

    i like your signature :)

    Me too. That's why I put it there.

    Thanked by 1AuroraZ
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