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This was the only downtime I had with them in the past few months. Wonder if their "Our network and 99.9% uptime guarantee" fits this.
Uptime - 95.06%
Downtime - 1d 12h 18m
@PcJamesy downtime due to attacks are are not covered by an SLA in most cases.
However Chris has mentioned that due compensation will be given to people from affected nodes. Make a ticket to request it.
mine is up with 5mb/s I/O, same as not having one.
Most of you complaining are not one of these and never will be.
@Charliecron where is CVPS's sysadmin, I can't seem to find them.
I'm guessing he's helping people who aren't bitching on forums.
I should have backed up my data properly and had a second location with another provider. It would be nice if they can restore, but I would not be mad at them if they couldn't.
What makes me mad is the unprofessional manor in which this was handled.
didn't they get their solusvm brute forced last year as well?
I've started typing like 10 different responses mmance, but the whole 'unprofessional manor' 'where are my updates' conversation has been done like 10 thousand times before on these forums, has included probably every provider ever, blah blah blah. Cry more. You have no backups.
Has this been done before? Hey Charlie, I know I made a mistake with my data and because of it I will have to re-do some work again. I admit my mistake.
But if someone is looking for VPS services and they want to research their providers. Do you think coming to lowendtalk.com to read what people say about them is a good place to start?
Maybe someone will come here and lookup ChicagoVPS, they will see a long list of people complaining. Complaining about non-disclosure of major security breaches (Someone stole the SolusVM userbase back in Nov 2012, with my data in it, and if it wasn't for this latest breach and downtime, I would have been completely unaware).
Now I don't like when forums are used for propagating smear campaigns, but I was a paying customer and I feel like they could care less.
If this isn't the place to share your experiences about your low end VPS provider, then where the hell is?
and Charlie, there is no need to be rude.
I think your being rude by calling someone unprofessional. But whatever, every sysadmin goes through this, they get called names, they keep working. Hero one minute, incompetent the next, most times not their fault. Same as always.. I'm sure he's probably sitting in front of a terminal tired and hungry as we speak, working on someones vps... but yeah continue talking smack about his business if it makes you feel better.
Well, I've just had my home router hacked. Thanks CVPS!
How is that CVPS's fault?
My routers been acting up please explain.
Was the password set to 1234 and remote administration over http enabled by any chance?
RFO #4 email just arrived:
I love Virtualmin but Cloudmin just does not come close to Solus or most other OpenVZ control panels for all sorts of reasons. It's not really designed for what Solus is designed for anyways.
HyperVM had a lot going for it but the project didn't go anywhere after the developer passed away. I guess some people are making some use of it but I don't think it's as active as an opensource project should be.
Saw another one here the other day. Can't remember the name but it's an opensource alternative to Solus. It's got a ways to go and you usually have to wait to see how active opensource projecs are before knowing if they are going to last.
Sucks SolusVM, That's why we use our Control Panel.
In one of previous RFO letters they said that the vast majority of their VPS customers are online and in other later that they will give a fresh VPS to clients to work with to speed up proces.
I am wondering... has anyone actually got newly provisioned VPS already? Reading in every RFO mail how they are restoring VPSs from backups it seems faster way to get it that way back than requesting new one and get ignored then.
Yes I know, they are in the middle of the mess and have a lot of work to do it just seems that trying to help them with requesting new vps instead bothering with restoration doesn't speed up process to get online because they don't respond to those requests.
My VPS was affected on Chicago Node, I forgot which one it was though. But I filed a ticket about two days ago and still no response.
Tip for CVPS (on the house)
https://scottlinux.com/2013/06/02/use-google-authenticator-for-two-factor-ssh-authentication-in-linux/
http://blog.authy.com/two-factor-ssh-in-thirty-seconds
RFO #5
@bdtech
If I remember correctly, that causes issues with SolusVM. Can't remember why
June 18th- VPS down.
June 19th- Submitted a ticket asking for restore a backup.
June 20th- It takes less than 12 hours, VPS online and fully restored.
Ticket is not replied, and the ticket's status is still open till now. I think they're very very busy :O
Well at least someone's getting service. I've submitted two support tickets after not getting a response within 24 hours on the first one, and I still haven't heard anything. My server too has been down since the 18th. Had backups running via a cron to a NAS drive at my place. Found out the NAS was having a DNS issue that occurred sometime in the middle of May and backups stopped running at that point, so when it rains it pours.
What node were you on?
I have a different experience.
It's also surely hurt sales etc as users that are weary of the Solus issue would be reluctant to purchase.
I know that if Linode wasn't so expensive I would switch to them.