Can you let me know what error your'e facing. If you are on discord, reach me at FatGrizzly#5803

Their clintele probably don’t know how to properly set up a fast WP site themselves, took me years and years to learn how to do it best, with trial and error as my clients sites crashed when visitor s

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The way I see it, just because the customer probably was most likely in the wrong at the end of the day, doesn't automatically make how @MikeA handled the whole thing right -- starting from the beginn

Indeed! The reason why I opened my ticket 2 hours after the outage started was that I wasn't able to log in to the console and didn't see the message. @hosthatch Might be worth redirecting https://man

This customer had a 50% discount in addition to the 67% annual promotional discount, which was a billing error that had been overlooked for 2 years and was corrected with the price adjustment.

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Tried to create a VM, returned with error:

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Error:

ping -6 -c 4 ipv6.google.com runs without error

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Anyway, yes, the other "premium" services listed in this thread have good uptime too. The best uptime I've experienced for VPS services overall include: Vultr, Linode, Digital Ocean,

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of capacity" or "an unexpected error has occurred."

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We respect your opinion, but we already explained that. It was a human error, that happens to every company, even the biggest ones suffers with attacks, human errors, that is the day of the humanity.