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anything we can do to make this better next time
That was only because 1 item on my paypal did not match with order
Yeah...
You don't even have a proper website, just the WHMCS portal. Nobody could be bothered to upload the logo of the company it seems. You don't use SSL, not even on the order, register or login pages.
You guys should really take stuff more serious.
You're kidding right? You don't see anything wrong with your companies first post?
And your website?
this company is only 2 weeks old
i'm sorry for any problems but we are fixing them
I get that, but you should "fix" everything before you go live and start advertising your business. You only get a first impression once. Most people who decided not to do business with you right now, will probably never come back.
Still once we receive payment it will be setup instant.
We try to fix everything ASAP.
You also ripped off ReverseHost's TOS:
http://clients.reversehosts.com/knowledgebase.php?action=displayarticle&id=1
WE have Pulled the Site offline until we REDO everything LIKE I SAID BE THIS IS A NEW COMPANY SO IM SORRY FOR THE PROBLEMS IT AS
We are still open for orders.
Go order the $12/year plan and see how we perform.
@robinjoo1 so the owner says site is offline but you say you're open for orders?
@latzaf you asked what to do to make things better next time?
1) Establish authority and choose a speaker for LET, currently you say one thing, your employees say another
2) Make sure there are no grammar mistakes, that simply puts off proper english speakers
3) Give as much details as possible about your company and your business operation
4) Provide monthly payment for all of your plans, since investing payment for 1 year in a company that is 2 weeks old is simply not sane
5) Go through numerous LET offers that went wrong and make sure you won't repeat the mistakes of the other new fly-by hosts
6) Develop some custom design or at least buy a premium theme, if you can't get a web site design/development right it's not a good sign you can run an even more complicated operation like VPS hosting.
I don't own a VPS hosting company so this is just my perspective as a customer :-)
Because main site is offline does not mean we are not open to new orders.
I will pass all this info to the owner
and plan 1 is now also monthly $1.50
No offense but your current logo looks like a summerhost logo. It's plain awful.
I will speak to other admin about this.
If you want to try out our service just buy plan 1 we offer a 30 days not happy refund policy
How about a get a free package? Lol. I'm kidding i don't have a need for a VPS
we have now a real website SSL is coming soon