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Comments
BuyVM folks, while I've not been on any defective node, I still want to thank you for all your time and effort. You do a lot for us and while you are an unmanaged provider, you might even go further than some managed providers I think. Keep up the great work and just ignore the trolls (there's a script for that floating around here)!
I don't think @iwebhostu is a troll, i think he's just frustrated.
Francisco
This just reaffirms my trust in Fran and the team in keeping their host running, you are one of few I really trust
Well, here I think you understimate me ;-)
The FTP backup are rented Hetzener servers, so that they ARE offnet AND in another location...
I think @Spirit's problem is having the backups at the same provider, which creates a SOP (provider gone = data+backups gone)
Right, we're in business from so long time that I don't even think about this. My fault.
I didn't mean to imply that you would disappear or so, i just stated that it's in general not a good idea to have all the data with the same provider.(no matter how reputable he is)
Never thinked you or @Spirit did :-)
From what i've read on here it seems like the team of buyVM did and excellent job of minimizing the damage to their clients, there aren't a lot of "budget" providers out there that would perform this amount of work to restore customer data, there are even "non-budget" providers that wouldn't perform this amount of work!
My comment is based more on what I see customers doing, and 1 or 2 going to hourly backups what not my point at all, it's knee jerking by the whole node to start excessively backing up.
Yup.
A daily backup is fine. The hope is that people aren't going to go mental and try to backup every last thing, including their dd tests and all that. The backup space is for important things (.sql backups, working folders, svn dumps, and the likes).
Francisco
IMHO, daily or hourly or weekly or monthly backup is really really depends on your app/webapp.
We'll be beefing out our Shared SQL backups to likely hourly snapshots when things are in full swing on the new chassis. If you run an SQL and need that many backups, you'd just be better off getting on shared SQL and let it be managed.
Francisco
Don't worry, as far as i can remember, my apps in your VPS don't need DB server
@iwebhostu
Seriously, compensating users for down time? Have you ever even done the calculations for that? Let's see, given 24 hours of down time, which it was not, you would be getting... let's see $0.0412, let's be gracious and round it up to $0.05. Really? You would give a 5 cent credit to an account?
Anyone, and I mean ANYONE, buying into a 128MB plan at $15/year goes with the understanding, or should, that anything mission critical on these nodes SHOULD be backed up, as at that price, you cannot expect shit to be done.
Having said that, what BuyVM has done here, IN MY OPINION, is gone well above and beyond that they were required to do, 10 times over. This just proves that BuyVM have an awesome staff and are a great host because they actually CARE about their customers. Hardware failures happen, shit happens, at least they try to get you backup as fast as they can instead of just using the logic I just showed and saying, "Oh sorry, we were not able to get the data back, here is your 5 cents back for down time, thanks".
Stop trolling and go back to your own clients, if anything this thread proves to me that BuyVM is a wise host to have gone with for all of my items, granted I also take care to back my shit up, as everyone should.
LowEndMothra.
My main concern here is just one.
Why do people don´t read the host guidelines. BuyVM has been clear from the beginning with their "unmanaged service".
If your expecting support like a shared host, your way out. Even Linode and Slicehost (I have used them) don´t provide managed service.
Their backup space has a price tag, and they also have had node´s down.
For 15 usd dls, BuyVM has provided a very respectful and great service.
As for those of you who think that I´m a BuyVM fanboy, its a no. I just try to think a bit more clear when comparing host´s.
Keep it up @aldryc @francisco and kudos for their team.
...and all of my important data is safe.
I'm definitely upgrading one of my VPSs next time they have stock to say thanks.