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DeluxHost.net | VPS Restock | Improved Storage Servers! | Z / T / Q | Highly DDoS Protected | NL

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Comments

  • LowManLowMan Member
    edited November 1

    @LowMan said:
    Hi, server suddenly stop and refuse to boot. Opened ticket #TMVUIX2NIGNFB as urgent. Been a while but no reply. Please check kindly check.

    Now its down again without any information and start is failed all the time. Please again check ticket #TMVUIX2NIGNFB

  • @DeluxHost, could you please review ticket #WLVP-765168?

    On September 10, your staff offered to cancel my two poorly performing VPSs, C-3 and J-3, and transfer their remaining prepaid service time to my other active services. I accepted that option.

    On September 13, I confirmed that there was no data to retain and authorized immediate cancellation. Your staff confirmed that the remaining prepaid time would be calculated, credited to my other services, and that the final figures would be posted in the ticket.

    Seven weeks later, this still has not been completed. The ticket was even closed once without resolution, and my follow-ups on September 23, September 28, October 6, October 11, and October 26 have not produced a substantive response.

    The ticket was originally opened on July 22, so the case has now been pending for more than three months.

    This no longer requires technical investigation. Please complete the already agreed cancellation and credit transfer, and provide the final calculation in ticket #WLVP-765168.

  • DeluxHostDeluxHost Member, Patron Provider

    We're on tickets right now :)

  • DeluxHostDeluxHost Member, Patron Provider

    @Scioner said:
    D-situation is improved significantly btw.

    Packet loss dropped down to ~10-15% from ~30-35%, and there's no issues with latency.

    But 10-15% packet loss is kinda bad still.

    we are still working on it

  • DeluxHostDeluxHost Member, Patron Provider

    @Justaman said:
    Things are bad.

    for?

  • @DeluxHost said:

    @Justaman said:
    Things are bad.

    for?

    for you

    Thanked by 1DeluxHost
  • @DeluxHost said:

    @Justaman said:
    Things are bad.

    for?

    Dead servers are waiting for someone to revive them. Will they?

  • @DeluxHost said:

    @Justaman said:
    Things are bad.

    for?

    @DeluxHost said:

    @Justaman said:
    Things are bad.

    for?

    Ticket #TMVYFNLG26VJ1

    Im having issues too, vps getting unresponsive when accessing the disk. And getting below errors too in the console.

    INFO: task jbd2/vda3-8 blocked for more than 120 seconds
    INFO: task systemd-journal blocked for more than 120 seconds
    INFO: task fio blocked for more than 241 seconds
    systemd-timesyncd.service: Watchdog timeout (limit 3min)!
    Failed to start systemd-journald.service - Journal Service.

  • Please solve my ticket #TMVREXXJFYGY4 · opened 28/10/2026 , still can't use vps since 28/10

  • jorohe6515jorohe6515 Member
    edited November 2

    Is AMS currently offline or is it just me?
    status.deluxhost.net shows all up, but even the panel cannot connect to VPS...

    Edit: Now status says power outage in AMS...

  • @jorohe6515 said:
    Is AMS currently offline or is it just me?
    status.deluxhost.net shows all up, but even the panel cannot connect to VPS...

    offline for me too

  • DeluxHostDeluxHost Member, Patron Provider
    edited November 2

    Yes, we are checking, it appears to be an issue originating from our DC. The network shows no packet drops, but we are investigating.

    Edit: After speaking with other colleagues, I can confirm that the issue does not stem directly from us, it appears there are problems with the power supply at our datacenter. We will let you know as soon as it is resolved.

  • POMAHPOMAH Member

    My VPS unexpectedly rebooted once today, and just now it has gone down again. Since I purchased this VPS, I don't think it has ever managed to run continuously for more than five days. Every day, something goes wrong: either it reboots unexpectedly, gets shut down, or simply refuses to start.

  • POMAHPOMAH Member
    edited November 2

    @DeluxHost said:
    Yes, we are checking, it appears to be an issue originating from our DC. The network shows no packet drops, but we are investigating.

    Edit: After speaking with other colleagues, I can confirm that the issue does not stem directly from us, it appears there are problems with the power supply at our datacenter. We will let you know as soon as it is resolved.

    @DeluxHost said:
    Yes, we are checking, it appears to be an issue originating from our DC. The network shows no packet drops, but we are investigating.

    Edit: After speaking with other colleagues, I can confirm that the issue does not stem directly from us, it appears there are problems with the power supply at our datacenter. We will let you know as soon as it is resolved.

    today my VPS rebooted for no reason, and now it's down again. Since I bought it, I don't think it has ever stayed online for more than five days straight. Every few days it's either randomly rebooted, shut down, or won't even start.

    What is going on with this node?

    I don't care which node you put me on anymore. I just want a stable Amsterdam node that actually stays online.

  • DeluxHostDeluxHost Member, Patron Provider
    edited November 2

    @POMAH said:
    My VPS unexpectedly rebooted once today, and just now it has gone down again. Since I purchased this VPS, I don't think it has ever managed to run continuously for more than five days. Every day, something goes wrong: either it reboots unexpectedly, gets shut down, or simply refuses to start.

    It’s stated on the status page and in the message above the one you wrote, the issue lies with the DC, not the nodes. We are pushing for a quick resolution, but unfortunately, we aren’t the ones in control there.

    (Should be solved)

  • One of your uptime monitors is now UP.
    Monitor: Amsterdam Snowflake
    Target: 148.135.207.45[ping]
    Downtime: 1w 2d 14 hr 14 min
    Noticed at: 2026-11-02 19:43:40 (UTC+07:00)

  • POMAHPOMAH Member

    @DeluxHost said:

    @POMAH said:
    My VPS unexpectedly rebooted once today, and just now it has gone down again. Since I purchased this VPS, I don't think it has ever managed to run continuously for more than five days. Every day, something goes wrong: either it reboots unexpectedly, gets shut down, or simply refuses to start.

    It’s stated on the status page and in the message above the one you wrote, the issue lies with the DC, not the nodes. We are pushing for a quick resolution, but unfortunately, we aren’t the ones in control there.

    (Should be solved)

    It's not just today's outage. My VPS has been experiencing frequent unexpected reboots, shutdowns, and failures to start. This has been happening repeatedly, not just today.

    Is this all due to problems at the data center? How can a VPS be this unstable? I really need you to move me to a reliable node in Amsterdam. I don't care which node it is, as long as it works properly and stays online.

  • @nghialele said:

    One of your uptime monitors is now UP.
    Monitor: Amsterdam Snowflake
    Target: 148.135.207.45[ping]
    Downtime: 1w 2d 14 hr 14 min
    Noticed at: 2026-11-02 19:43:40 (UTC+07:00)

    And a young wise man said:

  • DeluxHostDeluxHost Member, Patron Provider

    @POMAH said:

    @DeluxHost said:

    @POMAH said:
    My VPS unexpectedly rebooted once today, and just now it has gone down again. Since I purchased this VPS, I don't think it has ever managed to run continuously for more than five days. Every day, something goes wrong: either it reboots unexpectedly, gets shut down, or simply refuses to start.

    It’s stated on the status page and in the message above the one you wrote, the issue lies with the DC, not the nodes. We are pushing for a quick resolution, but unfortunately, we aren’t the ones in control there.

    (Should be solved)

    It's not just today's outage. My VPS has been experiencing frequent unexpected reboots, shutdowns, and failures to start. This has been happening repeatedly, not just today.

    Is this all due to problems at the data center? How can a VPS be this unstable? I really need you to move me to a reliable node in Amsterdam. I don't care which node it is, as long as it works properly and stays online.

    I’m not aware of any issues of this kind, maybe you are on a Z node? but I can certainly help by moving you to other nodes if that would be useful.

    Feel free to send me a DM with your server’s IP, and I’ll take care of it within a few hours.

  • DeluxHostDeluxHost Member, Patron Provider
    edited November 2

    @nghialele said:

    One of your uptime monitors is now UP.
    Monitor: Amsterdam Snowflake
    Target: 148.135.207.45[ping]
    Downtime: 1w 2d 14 hr 14 min
    Noticed at: 2026-11-02 19:43:40 (UTC+07:00)

    I’ll check your server, one week seems a bit too long to me.

  • @DeluxHost said: I’ll check your server, one week seems a bit too long to me.

    No worries last times its been a month, i'm used to it.

  • seyedseyed Member

    My D series VPS Still down after one week !

  • DeluxHostDeluxHost Member, Patron Provider

    @seyed said:
    My D series VPS Still down after one week !

    Send me your ip please

  • POMAHPOMAH Member

    @DeluxHost said:

    @POMAH said:

    @DeluxHost said:

    @POMAH said:
    My VPS unexpectedly rebooted once today, and just now it has gone down again. Since I purchased this VPS, I don't think it has ever managed to run continuously for more than five days. Every day, something goes wrong: either it reboots unexpectedly, gets shut down, or simply refuses to start.

    It’s stated on the status page and in the message above the one you wrote, the issue lies with the DC, not the nodes. We are pushing for a quick resolution, but unfortunately, we aren’t the ones in control there.

    (Should be solved)

    It's not just today's outage. My VPS has been experiencing frequent unexpected reboots, shutdowns, and failures to start. This has been happening repeatedly, not just today.

    Is this all due to problems at the data center? How can a VPS be this unstable? I really need you to move me to a reliable node in Amsterdam. I don't care which node it is, as long as it works properly and stays online.

    I’m not aware of any issues of this kind, maybe you are on a Z node? but I can certainly help by moving you to other nodes if that would be useful.

    Feel free to send me a DM with your server’s IP, and I’ll take care of it within a few hours.

    Please check your messages. Thank you!

  • @seyed said:
    My D series VPS Still down after one week !

    Mine too.

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