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Berohost has a small team. The support tickets generally are answered within 24 hours.
But since they are busy with restock and provisioning, it may get longer.
Have some patience.
No, you make me lose billion. Bad provider, must complain (and it sunday too)
I was online specifically to try to buy the XXL 32 GB server, but every time I checked, the website showed it as sold out.
I started checking at around 11:00 and continued until 14:00, refreshing the page roughly every 10 minutes, but I never saw the XXL plan become available.
I’m really disappointed, especially because I had been waiting for the announced restock and made sure to check regularly during that time.
Do you perhaps have an XXL 32 GB server available at the promotional price that you could offer me directly?
thx, I meant before the edit;)
Do you have more then one server with bero?
If we were to process all support tickets first, we wouldn't be able to solve the problem; instead, we'd be spending the time needed to resolve the issue on responding to the tickets. We're already on it and are fixing all the servers that are currently still experiencing problems. After that, we'll process the tickets.
Sometimes you miss, sometimes you hit. 10 minutes intervals are too much apart, especially for good deals. At least today you learned that good deals can be gone within minutes or even seconds.
@berohost
Could you look into this please??
KVM Root Server #44548
Been about 7 hours, I'm still unable to get this VPS going.. Raised a ticket..
The start button doesn't work, nor does the ip given by the system work in ping..
Dunno what to do..
Hi @BERO-HOST,
I missed the Anniversary XL EPYC deal (6 vCPU / 24GB RAM / 300GB NVMe, €89/year).
I'm genuinely interested in purchasing one. If any unpaid or cancelled orders become available, would it be possible to get one at the original promotional price?
I'd be happy to pay immediately. Thanks!
It's been five hours, and my machine won't even turn on. Can you look into this? i wish 🤔#44278
Currently, the system finally turned on in dashboard. But the ip is still dead, no ping response&no ssh response.
(I've already tried resetting the network config in panel)
Vnc turns on But says invalid password.
has the same problem. The official says they don't have time to reply to tickets because they're dealing with issues. Sleep's having the same problem. The official said they don't have time to respond to tickets because they're dealing with issues.
The commands in the web interface should now run faster. If the server is not functioning properly (e.g., network unreachable or disk size set to 3 GB instead of the correct value), please perform a reinstallation.
If the password doesn't work, please try reinstalling the system.
We will check all tickets asap
Thank you for your help! After reinstalling, it's now working properly!
No, just one XXL is enough
Ha ha! For these kind of offers you must be on time (Germany time as it was mentioned) and fast.
Personally I didn't want to buy any for this time, but I saw the deals being restocked. We're gone in just few minutes.
I did a reinstall and the vnc doesn't even prompt for login now.
And yeah the network's still dead. No response to ping or ssh..
I don't mine vnc, I don't use it.. I just need the ssh to work..
VNC is showing any error?
If it doesn't work after the reinstallation, please open a ticket, and we'll look into it as soon as possible.
My VPS didnt have eth0 interface... ) I wrote about this in an already open ticket 21142... TY for fast support.
No the problem is people use the server resources as it's dedicated. People will burst those CPUs 100% for whole day or abuse that sweet 25 TB, which will reduce overall experience for everyone.
I give it a month or two before MJJs here start creating threads about Berohost.
I bought servers from the first batch last week and within hours the new cluster was fried chicken as in kfc. Pings between them (+ disks) are so inconsistent, that I'll never know if the db server will anser now to the api machine or in 8 ms - at this point it might as well sit in Amsterdam
edit: discovered the discord channel, and it's mayhem ..
I'll try to sort this out with a ticket as bero friendly suggested, but I think at this point every host in the cluster is just like mine.
I think some of your guys just don't deserve this kind of offers from providers like Berohost.
These are really great servers for an incredible price.
Maybe some of you should try selling VMs like these at this price.
And then answer tons of tickets, on a Sunday, in a polite way, even when the customer knows shit about the business but demands like a hot shot.
Nope it was stuck and showing a few random logs.
I did a reinstall again and everything's alright now!
Thanks for the concern.
Thanks, It is fixed now. Did another reinstall.
barbaros, you keep taking shots at the MJJs in your replies, you got a problem with them or something?
yeah I do have problem with them. Is that a problem?
if That is not a problem, then I will make it a problem and will give that problem to you.
Taiwan is a country