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WINTER SALE >>> 15€/YEAR 7950X3D VPS <<< RYZEN/EPYC/XEON - [GERMANY + Netherlands] + Giveaway

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Comments

  • mijomijo Member

    @NovaCloudHosting
    Please check Tickets - 942783
    Date 03.10.2026 07:37:28

  • ChinaCxCoderChinaCxCoder Member

    @NovaCloudHosting
    942688
    Ticket since 23.09.2026 23:04:59

  • ahsonahson Member

    Same with me, no response of ticket for days, had to cancel the quarterly plan.

  • IckeIcke Member

    @ahson said:
    Same with me, no response of ticket for days, had to cancel the quarterly plan.

    I haven't received a response to my network performance issue ticket in almost two months.

    My upload speed has been terrible for months. This is a test from April, and nothing has changed since then. The only response I got in April was that it might be related to DDoS protection and that they would look into it. But nobody seems to care.

    https://result.nws.sh/r/1775825353_I2205D_EU.txt

  • NovaCloudHostingNovaCloudHosting Member, Patron Provider

    @Icke said: I haven't received a response to my network performance issue ticket in almost two months.

    Feel free to send me your support pin via DM.

  • NovaCloudHostingNovaCloudHosting Member, Patron Provider

    @ahson said: Same with me, no response of ticket for days, had to cancel the quarterly plan.

    Please send me your support pin via DM, I can check on the ticket. In case you still require an answer.

  • ahsonahson Member

    @NovaCloudHosting said:

    @ahson said: Same with me, no response of ticket for days, had to cancel the quarterly plan.

    Please send me your support pin via DM, I can check on the ticket. In case you still require an answer.

    Yes sure, Support PIN is: 946846

    Tickets are pending since 26-08-2026 and had to cancel my special plan because of that, which I really loved BTW.

  • NovaCloudHostingNovaCloudHosting Member, Patron Provider
    edited October 16

    @ahson said: Yes sure, Support PIN is: 946846

    Please keep in mind to not send the Support pin publicly :)
    That's why I asked to send it via DM.

  • ahsonahson Member

    @NovaCloudHosting said:

    @ahson said: Yes sure, Support PIN is: 946846

    Please keep in mind to not send the Support pin publicly :)
    That's why I asked to send it via DM.

    I've changed it, and sent you new via DM.

  • grayblanketgrayblanket Member
    edited October 16

    Price is not bad. But network quality is not good. Service quality overall is not good either.

  • NovaCloudHostingNovaCloudHosting Member, Patron Provider

    @ahson said: I've changed it, and sent you new via DM.

    Recreated the server for you with the special offer configuration and added a month of free runtime. You keep the old price.

    Thanked by 2ahson mrerenk
  • ahsonahson Member

    @NovaCloudHosting said:

    @ahson said: I've changed it, and sent you new via DM.

    Recreated the server for you with the special offer configuration and added a month of free runtime. You keep the old price.

    Much appreciated. TBH you went above and beyond to do this, thanks a lot. You just earned a lifetime customer.

    Thanked by 1NovaCloudHosting
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