Has c-servers started deleting low-priced VPS instances?

xieyang · September 30

I own two "NanoVPS-384 Low-Cost Special US" (US Xeon Gold VPS) instances: one purchased for $3.55 (36-month term) during a 50% off promotion, and the other bought at the regular price of $7.09 (36-month term). Now, c-servers has suddenly deleted the $3.55 VPS without any warning.

yoursunny · September 30

Chargeback yesterday.

rpqu · September 30

You're too late ?

xieyang · September 30

@rpqu said:
You're too late ?

What's happening?

JohnFilch123 · September 30

What is the due date for both servers?

deafcon · September 30

Well known scam outfit.

xieyang · September 30

@JohnFilch123 said:
What is the due date for both servers?

$3.55 36 Month(s) 07/02/2026
$7.09 36 Month(s) 31/12/2025

tentor · September 30

@xieyang said:

@JohnFilch123 said:
What is the due date for both servers?

$3.55 36 Month(s) 07/02/2026
$7.09 36 Month(s) 31/12/2025

Both dates are in past though

JohnFilch123 · September 30

@tentor said:

@xieyang said:

@JohnFilch123 said:
What is the due date for both servers?

$3.55 36 Month(s) 07/02/2026
$7.09 36 Month(s) 31/12/2025

Both dates are in past though

hmmm and ONE of the servers has been deleted! This is outrageous, isn't it?

P.S. I suspect he provided the dates when he bought the servers.

xieyang · September 30

@tentor said:

@xieyang said:

@JohnFilch123 said:
What is the due date for both servers?

$3.55 36 Month(s) 07/02/2026
$7.09 36 Month(s) 31/12/2025

Both dates are in past though

Sent the wrong thing; it should be
$3.55 36 Month(s) 07/02/2029
$7.09 36 Month(s) 31/12/2028

xHosts · September 30

Both outside of the 120 / 180 day dispute window.

xieyang · September 30

@xHosts said:
Both outside of the 120 / 180 day dispute window.

So, this situation is really frustrating. And since the annual fee for this service is less than $12, I’m not even eligible to submit a technical support ticket.

xHosts · September 30

@xieyang said:

@xHosts said:
Both outside of the 120 / 180 day dispute window.

So, this situation is really frustrating. And since the annual fee for this service is less than $12, I’m not even eligible to submit a technical support ticket.

If they are doing this and you can prove it, you may not be able to raise a dispute but I would advise you write a detailed report and send it to the payment processor.

They may not dispute the payment but too many reports could see the processor take action anyway

zed · September 30

looking forward to the highly-detailed overly-technical explanation for this heh.

stable_genius · September 30

@yoursunny said:
Chargeback yesterday.

Much earlier than that, yesterday would have been too late.

fredo1664 · September 30

@xieyang said:

I’m not even eligible to submit a technical support ticket.

You can at least drop them an email, a server you've paid for should not just vanish.

alfatarsos · September 30

The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

Warcom · October 1

Considering hardware costs at the moment, the best choice for providers is either raise low-end services or simply terminate them.

forest · October 1

@alfatarsos said: for the users that had executed fraud

What was the fraud? Something more serious than signing up with the name John Doe?

zed · October 1

weird to only zap one of his two services if he's a fraudster.

xieyang · October 1

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

However, this VPS was deleted within the past ten days.

xieyang · October 1

The last email I received regarding that VPS was on September 17, confirming that the system had been successfully set up.

xieyang · October 1

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

The VPS was actually purchased on July 2nd, making it impossible for the fraud you allege—supposedly committed in March or April—to have taken place; after all, one cannot be held responsible for something that never happened.

alfatarsos · October 1

@xieyang said:

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

The VPS was actually purchased on July 2nd, making it impossible for the fraud you allege—supposedly committed in March or April—to have taken place; after all, one cannot be held responsible for something that never happened.

In that case, it's something different - probably something as simple as a database error (either at the WebStore or at the Portal, I'll have to check both to see where that has come from). Send me a PM with the customer details and I'll take it from there in around 12h/18h - if necessary, I'll compensate for the missing time, no problem.

xieyang · October 1

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

The VPS I purchased on July 2 (priced at $3.55 with a 36-month term) has been flagged as fraudulent; this contradicts your previous statement that the relevant issues had been resolved between March and April 2026. This is particularly noteworthy given that another VPS I purchased on December 31, 2025 (originally priced at $7.09 with a 36-month term), remains secure and fully operational to this day.

alfatarsos · October 1

I've already answered to your most recent information and I won't be answering this last message. Send me a PM and I'll take it from there.

stable_genius · October 1

@xieyang said:

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

The VPS was actually purchased on July 2nd, making it impossible for the fraud you allege—supposedly committed in March or April—to have taken place; after all, one cannot be held responsible for something that never happened.

C servers, huh. What does the C stand for?

With the attitude they're showing here I suppose it can only stand for something like:

Cavalier servers, since their support team sure likes to behave cavalierly

or is it

Cowboy servers, since their support team likes to behave as if still living in the old wild west

zed · October 1

i think it stands for consistent.

xvps · October 1

@xieyang said:

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

The VPS was actually purchased on July 2nd, making it impossible for the fraud you allege—supposedly committed in March or April—to have taken place; after all, one cannot be held responsible for something that never happened.

You are reading the date wrong. You bought it the 7th february 2026.

(@alfatarsos, look at the screenshot again. He is lying.)

xvps · October 1

@angstrom

Obelous · October 1

@xvps said:

@xieyang said:

@alfatarsos said:
The only VMs ever eliminated were the ones for the users that had executed fraud at Houston, Texas (Zeta.10), as described in March/April 2026 and sorted out at the time. That will most certainly include yours.

There are many dozens of VMs at that price that stay available and working at Zeta.10 Houston - therefore, implying that we are deleting any services by cost is wrong.

Good attempt to bring here some drama, though.

The VPS was actually purchased on July 2nd, making it impossible for the fraud you allege—supposedly committed in March or April—to have taken place; after all, one cannot be held responsible for something that never happened.

You are reading the date wrong. You bought it the 7th february 2026.

(@alfatarsos, look at the screenshot again. He is lying.)

Wait, are you telling me there aren't 31 months in a year!?

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C servers, huh. What does the C stand for?

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