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Has c-servers started deleting low-priced VPS instances?

xieyangxieyang Member

I own two "NanoVPS-384 Low-Cost Special US" (US Xeon Gold VPS) instances: one purchased for $3.55 (36-month term) during a 50% off promotion, and the other bought at the regular price of $7.09 (36-month term). Now, c-servers has suddenly deleted the $3.55 VPS without any warning.

Comments

  • yoursunnyyoursunny Member, IPv6 Advocate

    Chargeback yesterday.

    Thanked by 1suyadi92
  • rpqurpqu Member

    You're too late ?

  • xieyangxieyang Member

    @rpqu said:
    You're too late ?

    What's happening?

  • What is the due date for both servers?

  • deafcondeafcon Member

    Well known scam outfit.

  • xieyangxieyang Member

    @JohnFilch123 said:
    What is the due date for both servers?

    $3.55 36 Month(s) 07/02/2026
    $7.09 36 Month(s) 31/12/2025

  • tentortentor Member, Host Rep

    @xieyang said:

    @JohnFilch123 said:
    What is the due date for both servers?

    $3.55 36 Month(s) 07/02/2026
    $7.09 36 Month(s) 31/12/2025

    Both dates are in past though

  • JohnFilch123JohnFilch123 Member
    edited 4:16PM

    @tentor said:

    @xieyang said:

    @JohnFilch123 said:
    What is the due date for both servers?

    $3.55 36 Month(s) 07/02/2026
    $7.09 36 Month(s) 31/12/2025

    Both dates are in past though

    hmmm and ONE of the servers has been deleted! This is outrageous, isn't it?

    P.S. I suspect he provided the dates when he bought the servers.

    Thanked by 1tentor
  • xieyangxieyang Member

    @tentor said:

    @xieyang said:

    @JohnFilch123 said:
    What is the due date for both servers?

    $3.55 36 Month(s) 07/02/2026
    $7.09 36 Month(s) 31/12/2025

    Both dates are in past though

    Sent the wrong thing; it should be
    $3.55 36 Month(s) 07/02/2029
    $7.09 36 Month(s) 31/12/2028

    Thanked by 1tentor
  • xHostsxHosts Patron Provider, Veteran

    Both outside of the 120 / 180 day dispute window.

    Thanked by 1lovelyserver
  • xieyangxieyang Member

    @xHosts said:
    Both outside of the 120 / 180 day dispute window.

    So, this situation is really frustrating. And since the annual fee for this service is less than $12, I’m not even eligible to submit a technical support ticket.

  • xHostsxHosts Patron Provider, Veteran

    @xieyang said:

    @xHosts said:
    Both outside of the 120 / 180 day dispute window.

    So, this situation is really frustrating. And since the annual fee for this service is less than $12, I’m not even eligible to submit a technical support ticket.

    If they are doing this and you can prove it, you may not be able to raise a dispute but I would advise you write a detailed report and send it to the payment processor.

    They may not dispute the payment but too many reports could see the processor take action anyway

    Thanked by 1lovelyserver
  • zedzed Veteran

    looking forward to the highly-detailed overly-technical explanation for this heh.

  • @yoursunny said:
    Chargeback yesterday.

    Much earlier than that, yesterday would have been too late.

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