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You're right. Once they send your order, you will see "Your new order #xxxxxxx is now ready" in their email title. Then you will see your server in your account.
Purchased VPS but did not arrive!!!
Double bandwidth - Invoice #855448
Thank you!
Double bandwidth - Invoice #855450
Thank you!
It is similar to the Xeon E5 Yabs we posted above. Disk I/O speed and redundancy remains the same in these new Vault plans as any of our other Xeon E5 plans.
There is a little secret that there is an API.
It's how our portal operates.
But... we are now working on version 2 of that API to make it more ready for the "AI era". And honestly, it is now finished. It is being tested internally and documentation is being written.
Stay tuned.
You got the server, @hjianing424? If not, DM me right away.
can i get trial 1-2 hour SG vault vps?
Order #8927596
Please double the bandwidth for my order. Thank you!
@serverpoint what is your AUP/FUP on resource (cpu, disk io)? what will happen if the vps run out of bandwidth (got to admit, with 20TB after doubling bandwidth and if i still managed to consumed all of that maybe you don't want me as your customer but just asking anyway)
Our team will reach out to you regarding running out of bandwidth. It is rare, but it happens from time to time. We don't have some automatic way to limit it, and we aren't interested in that either: we believe in reaching out to the client and working something out. Make sure you see emails from us.
As for CPU and disk I/O, remember that this is a shared environment. CPU average usage of 20% is pretty acceptable. We do have pricing options if you wish to use more sustained CPU resources.
Same with disk I/O: if you are at, say, 1GB/s non stop, 24/7, for days and days, we will suspect something is not right. Such usage is unheard of across our entire fleet, unless some software you are running has gone wild, or, you are crypto mining some disk based coin (we do not allow crypto mining of any kind).
This, of course, is a summary. Our published policies are quite extensive.
Invoice #854154
Please double the bandwidth
no xeon ram restock on sg?
what about the recurring price of "LET-VAULT-M $10 $180 ($7.50/mo) $240 ($6.67/mo)" after 3 years. $10/mo?
Unfortunately, no. We are retiring those Xeon E5 servers from Singapore and replacing them with AMDs. We already replaced 1/3 of all of them and migrated all those clients over to the AMDs.
Even though we do have many of these E5 servers online in Singapore, we are maintaining that capacity open for the new Vault plans which are more for users looking for storage space.
But there isn't enough RAM capacity to use them for plans with higher amounts of RAM.
By first half of next year, all of those Xeon E5 servers will be gone from Singapore. And over the next 2 years or so, from our entire fleet.
It will renew at the same price. We try to keep renewal prices the same.
We can't, however, guarantee that forever, so it's best to lock in the price with one of the long term options.
@serverpoint cant place order? please check Ticket ID #26273-45
For LET2-RAM1 at $120 for 3 years, will it also renew at the same $120 for the next 3-year term, like the LET-VAULT-M plan mentioned above? Or is the same-price renewal only applicable to the VAULT plans?
They are working on it.
It is now resolved.
The same price renewal applies to any plan that we offer.
Unless there are circumstances outside our control, the renewal price will always be the same on any of our plans).
Please double bandwidth for invoice #855506. Thanks in advance!
@serverpoint
Hi,
Could you clarify the specifics of your CPU limit policy?
If I run a software compilation that uses high CPU (near 100%) for about an hour, will that trigger an alert or result in throttling/suspension?
Also, is the 20% limit a strict hard cap, or an average calculated over a specific time window (e.g., 24 hours)?
Thanks,
No, it will not. We take an average over a 7 day period and from that, we make an assessment from that and then contact the client to let them know.
Many times, the customer doesn't know that something in the server is consuming a lot of CPU...
Hi, please double the bandwidth for invoice #855509. Thank you.
Hi, please double the bandwidth for invoice #855511. Thank you.
Thank you! The team will take care of it soon.
Thank you! The team will take care of it soon.
Thanks for the detailed and crystal-clear explanation, @serverpoint! That policy is very reasonable and gives me peace of mind.
Wishing you guys plenty of orders and continued success!
Double bandwidth - Invoice #855514
Thank you!