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DeluxHost.net | VPS from €6/year! | AMD EPYC + Xeon Gold | NVMe + Storage | Auto-Freebie | NL/DE

1…456810

Comments

  • viktor234viktor234 Member

    @erictav said:
    Just sharing my experience with DeluxeHost.

    I have now experienced the same issue twice within roughly a one-week period. In both cases, the VPS unexpectedly shut down and remained offline for an extended period. The most recent incident has lasted more than 24 hours, and I was unable to power the VPS back on from the control panel.

    My main concern is not that outages happen,every provider can have hardware or infrastructure problems. The concern is that this has happened twice in a short timeframe, resulted in prolonged downtime, and left the VPS unusable from the customer side.

    For anyone considering DeluxeHost, I would strongly recommend treating these VPSs as disposable workloads only and ensuring you have off-site backups and a failover plan. Based on my experience so far, I would not feel comfortable relying on them even for a hobby project that I expect to remain online consistently.

    Others may have had better experiences, but after two major outages within about a week, I felt it was important to share my experience publicly.

    I am here with the same problem. Vps goes offline once or twice a day and stays that way. And it is only if i remember to start it from web panel. Ticket open 10 days ago, i got few messages that they solved the problem, but nothing actually changes. I start it manually and it goes offline in 12hours max. Even with a minimal load cpu steal reaches 40-60%, 20-30sec no response from cpu, kernel panic and here goes your vps(journalctl logs).

    Thanked by 4monsoon73 Meyti erictav bench
  • ltk123ltk123 Member

    Same problem - my VPS is useless and I cant install windows and connect it for more then week. :(

  • LebboLebbo Member

    Outgoing TCP connections drop every night. This is a total nightmare.

  • CHALI787CHALI787 Member
    edited September 19

  • CHALI787CHALI787 Member
    edited September 19

    thanks Matteo for help 😁 ❤️

  • marklayrrmarklayrr Member

    @DeluxHost Could management or senior support please check Ticket #TMU47L9BU2GOK urgently?

    I ordered a VPS from this promotion on September 16 (Service: Z-3 #20887, IP: 162.141.92.3). From day one, the server has been 100% Dead on Arrival due to host storage I/O deadlocks ("task jbd2/vda1-8 blocked for more than 241 seconds" on VNC). I have literally never been able to log in even once.

    My ticket has now been waiting for over 80 hours with virtually zero assistance, while the node remains completely broken.

  • DeluxHostDeluxHost Member, Patron Provider

    @marklayrr said:
    @DeluxHost Could management or senior support please check Ticket #TMU47L9BU2GOK urgently?

    I ordered a VPS from this promotion on September 16 (Service: Z-3 #20887, IP: 162.141.92.3). From day one, the server has been 100% Dead on Arrival due to host storage I/O deadlocks ("task jbd2/vda1-8 blocked for more than 241 seconds" on VNC). I have literally never been able to log in even once.

    My ticket has now been waiting for over 80 hours with virtually zero assistance, while the node remains completely broken.

    Check it please.

  • DeluxHostDeluxHost Member, Patron Provider

    @ltk123 said:
    Same problem - my VPS is useless and I cant install windows and connect it for more then week. :(

    IP?

  • DeluxHostDeluxHost Member, Patron Provider

    @viktor234 said:

    @erictav said:
    Just sharing my experience with DeluxeHost.

    I have now experienced the same issue twice within roughly a one-week period. In both cases, the VPS unexpectedly shut down and remained offline for an extended period. The most recent incident has lasted more than 24 hours, and I was unable to power the VPS back on from the control panel.

    My main concern is not that outages happen,every provider can have hardware or infrastructure problems. The concern is that this has happened twice in a short timeframe, resulted in prolonged downtime, and left the VPS unusable from the customer side.

    For anyone considering DeluxeHost, I would strongly recommend treating these VPSs as disposable workloads only and ensuring you have off-site backups and a failover plan. Based on my experience so far, I would not feel comfortable relying on them even for a hobby project that I expect to remain online consistently.

    Others may have had better experiences, but after two major outages within about a week, I felt it was important to share my experience publicly.

    I am here with the same problem. Vps goes offline once or twice a day and stays that way. And it is only if i remember to start it from web panel. Ticket open 10 days ago, i got few messages that they solved the problem, but nothing actually changes. I start it manually and it goes offline in 12hours max. Even with a minimal load cpu steal reaches 40-60%, 20-30sec no response from cpu, kernel panic and here goes your vps(journalctl logs).

    On what node you are?

  • DeluxHostDeluxHost Member, Patron Provider

    If you are unable to connect to your server, it is because we are experiencing routing issues on two of our subnets

  • rk09rk09 Member

    Order #20999
    preferred vCore or RAM
    THX

  • Jatin6Jatin6 Member

    Hmm. I don't plan to use too much bandwidth (so under FUP) but I'm considering using the CPU/RAM 24/7. Would that work? Just to confirm they're not overprovisioned

  • erictaverictav Member

    My DeluxeHost VPS was prepaid for one year (01/09/2026–01/09/2027).

    The VPS became unreachable twice shortly after provisioning. The second outage started on 15/09 and the server remained unavailable for 5 days. During that time, I was unable to bring it back online.

    Today, I discovered that the VPS has been deleted from my account. I have received no explanation for the deletion and no refund for the unused portion of the annual service.

    In summary: less than three weeks after service activation, multiple outages, 5 consecutive days offline, and the VPS ultimately removed despite being paid through September 2027. This has been my experience with DeluxeHost.
    Order#1772783526

  • DeluxHostDeluxHost Member, Patron Provider

    @erictav said:
    My DeluxeHost VPS was prepaid for one year (01/09/2026–01/09/2027).

    The VPS became unreachable twice shortly after provisioning. The second outage started on 15/09 and the server remained unavailable for 5 days. During that time, I was unable to bring it back online.

    Today, I discovered that the VPS has been deleted from my account. I have received no explanation for the deletion and no refund for the unused portion of the annual service.

    In summary: less than three weeks after service activation, multiple outages, 5 consecutive days offline, and the VPS ultimately removed despite being paid through September 2027. This has been my experience with DeluxeHost.
    Order#1772783526

    Did you request a cancellation or receive any emails? I’ll check your situation, and if you already have a ticket open, I’ll reply there.

  • DK87DK87 Member

    @DeluxHost said:
    If you are unable to connect to your server, it is because we are experiencing routing issues on two of our subnets

    92.112.126.0/24 affected?
    Cause on vps with this ip range im experiencing routing/resource connection issues rn.

    ipv6 connectivity and routing works well.

  • DeluxHostDeluxHost Member, Patron Provider
    edited September 20

    @DK87 said:

    @DeluxHost said:
    If you are unable to connect to your server, it is because we are experiencing routing issues on two of our subnets

    92.112.126.0/24 affected?
    Cause on vps with this ip range im experiencing routing/resource connection issues rn.

    ipv6 connectivity and routing works well.

    Yes sir, this subnet is affected

    If you need we can change IP in some seconds for fix it

  • DK87DK87 Member

    If routing issues wont lasts more than day long - i'll prefer just to wait :)
    Do you have any time ranges for fix it or better not to wait and request ip from working range?

  • johnwinchesterjohnwinchester Member

    no ipv6 on two servers after IP change, ticket #TMTG1P3PHRHHT open since Aug 21, 2026

  • qqq777qqq777 Member
    edited September 20

    @DeluxHost

    TMU9QTC44WYQ8 / 20/09/2026
    can you change subnet ?

  • miHoYomiHoYo Member

    i will wait until this issue is fixed. i don't want to change my ip.
    it looks like the affected subnet is RPKI invalid on cloudflare radar.

  • berndy2001berndy2001 Member
    edited September 20

    Will there be a restock for d3? If so, when?

  • ImWaqasImWaqas Member

    Surprised to see how @DeluxHost is shamelessly selling servers and responding here while they have ghosted me as my VPS is down since 16 August, no one is responding on my support ticket (TMSWSKGQTRKIW ).

  • viktor234viktor234 Member

    On what node you are?

    ticket: #TMTSPVAZ10JIW

  • CHALI787CHALI787 Member

    @ImWaqas said:
    Surprised to see how @DeluxHost is shamelessly selling servers and responding here while they have ghosted me as my VPS is down since 16 August, no one is responding on my support ticket (TMSWSKGQTRKIW ).

    really? 🥺

  • CHALI787CHALI787 Member

    WTF is this latency
    Speedtest by Ookla
    Server: ITDATA TELECOM SRL - Amsterdam (id: 73051)
    ISP: Deluxhost
    Idle Latency: 0.79 ms (jitter: 0.07ms, low: 0.76ms, high: 0.90ms)
    Download: 3496.93 Mbps (data used: 5.6 GB)
    42.02 ms (jitter: 42.87ms, low: 0.88ms, high: 1079.61ms)
    Upload: 3891.94 Mbps (data used: 5.5 GB)
    15.21 ms (jitter: 33.84ms, low: 0.92ms, high: 431.61ms)
    Packet Loss: 8.3%
    Result URL: https://www.speedtest.net/result/c/8b67be03-4c17-402d-95d8-c94210216f11

  • RacoonMergerRacoonMerger Member

    Order #4833171663

    +1 vCore

    Thank you!

    Thanked by 1DeluxHost
  • RacoonMergerRacoonMerger Member

    Order #9415530092

    +1 vCore

    Thank you!

    Thanked by 1DeluxHost
  • DarcyPDarcyP Member

    @CHALI787 said:
    WTF is this latency
    Speedtest by Ookla
    Server: ITDATA TELECOM SRL - Amsterdam (id: 73051)
    ISP: Deluxhost
    Idle Latency: 0.79 ms (jitter: 0.07ms, low: 0.76ms, high: 0.90ms)
    Download: 3496.93 Mbps (data used: 5.6 GB)
    42.02 ms (jitter: 42.87ms, low: 0.88ms, high: 1079.61ms)
    Upload: 3891.94 Mbps (data used: 5.5 GB)
    15.21 ms (jitter: 33.84ms, low: 0.92ms, high: 431.61ms)
    Packet Loss: 8.3%
    Result URL: https://www.speedtest.net/result/c/8b67be03-4c17-402d-95d8-c94210216f11

    If your server is on IPv4 subnet 92.112.124.0/22 or 143.20.79.0/24, there was an email today about some routing issues and an IP change that was required. It is also noted on their status page, https://deluxhost.net/en/status
    Affected servers should have automatically be assigned a new IP, visible in the control panels, but the server will likely need a restart to pickup the new config.

  • DK87DK87 Member
    edited September 21

    well. newly assigned ip (143.20.154.0/24 subnet) instead of affected revoked subnet is belongs to another isp, got worse ping over neighbours, capped to zero UDP/TCP bandwidth to CIS region (ABH, RU, BY regions - absolutely dead and unusable for my usecases) i suspect georestriction.
    and on top of it ipv6 on this vps is absolutely dead rn.

    overall im having 3 vps on deluxhost.
    1 is fine (DE D) :) is unusable rn too
    2 is unusable (DE D) - packets loss, unstable ping rates almost everywhere, speedtest bandwidth barely 100mbits in out. (ticket opened since 16th september)
    3 is unusable (NL Z) since yesterdays incident.

    EDIT:
    my bad. first DE vps is affected by network issues too:

    Speedtest by Ookla

      Server: Clouvider Ltd - Frankfurt am Main (id: 35692)
     ISP: Deluxhost

    Idle Latency: 98.27 ms (jitter: 56.35ms, low: 45.17ms, high: 158.26ms)
    Download: 5.00 Mbps (data used: 7.3 MB)
    450.88 ms (jitter: 76.42ms, low: 17.19ms, high: 3914.13ms)
    Upload: 141.77 Mbps (data used: 222.1 MB)
    108.23 ms (jitter: 49.31ms, low: 15.37ms, high: 973.18ms)
    Packet Loss: 0.0%

    now im have 3 useless vps services. gg wp.

  • yabl0kyyabl0ky Member

    Based on the large number of messages you're handling, I assume you are quite busy right now.

    Could you please take a look at my ticket, TMUAZU6DT5RGA?

    Funds were charged a month earlier and at a higher rate than expected, and I never enabled auto-renewal. I suspect this is a mistake, but regardless, I had requested to add one month to 10 servers and use the remaining balance to extend my other servers. After you asked for the order number, the conversation stopped, and it has now been 4 weeks since the ticket was created.

    Could you please spare a moment for this? I really need to know how we can proceed. Thank you! :)

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