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red flags in new providers

tauseeftauseef Member
edited September 15 in General

what are the red flags u see while buying from new or smaller providers ?
and what you think can be done better to gain trust ?

«1

Comments

  • systemfreakssystemfreaks Member, Patron Provider
    edited September 15

    Products/services too cheap to be viable — a more mature provider may have the capacity to offer services cheaper or even at a loss to gain market share. A new provider might struggle with that, resulting in outages, overselling, etc. This happens a lot with “summer hosts”.

    Thanked by 1slowservers
  • @tauseef said:
    what are the red flags u see while buying from new or smaller providers ?
    and what you think can be done better to gain trust ?

    Why? Are you planning to start something new after selling your "estabished VPS business"?

    Thanked by 3tzuli Noct emiraykoz
  • obviously vibe-coded websites

    if you can't spend the time to at least make it look like a human being had any input on your front page you aren't going to spend enough time so your servers work

  • @x0x0x said:

    @tauseef said:
    what are the red flags u see while buying from new or smaller providers ?
    and what you think can be done better to gain trust ?

    Why? Are you planning to start something new after selling your "estabished VPS business"?

    not in vps product line but something diff ?
    still what can be done for gaining trust

  • @MallocVoidstar said:
    obviously vibe-coded websites

    if you can't spend the time to at least make it look like a human being had any input on your front page you aren't going to spend enough time so your servers work

    yeh good point, but better having a frontend than not having any, and AI designs are getting better quite fast enough

  • @systemfreaks said:
    Products/services too cheap to be viable — a more mature provider may have the capacity to offer services cheaper or even at a loss to gain market share. A new provider might struggle with that, resulting in outages, overselling, etc. This happens a lot with “summer hosts”.

    oh yeh, this is very relevant to me,I can not burn money and so never gave dirt cheap offers + very bad at marketing :D

  • I always check provider's customer reviews ;)

  • systemfreakssystemfreaks Member, Patron Provider

    @tauseef said:

    @systemfreaks said:
    Products/services too cheap to be viable — a more mature provider may have the capacity to offer services cheaper or even at a loss to gain market share. A new provider might struggle with that, resulting in outages, overselling, etc. This happens a lot with “summer hosts”.

    oh yeh, this is very relevant to me,I can not burn money and so never gave dirt cheap offers + very bad at marketing :D

    Starting with low prices, or entering a market like LET when you’re not established, seems wrong from a business perspective. But once you’re established and have a mature service, it can be a good source of publicity.

  • TimboJonesTimboJones Member
    edited September 15

    @tauseef said:
    what are the red flags u see while buying from new or smaller providers ?
    and what you think can be done better to gain trust ?

    Canadian. 🇨🇦

  • boloxmedia vibe

  • @TimboJones said:

    @tauseef said:
    what are the red flags u see while buying from new or smaller providers ?
    and what you think can be done better to gain trust ?

    Canadian. 🇨🇦

    @mhpteam said:
    boloxmedia vibe

    :D ahhhh shiii

  • @Noah2002 said:
    I always check provider's customer reviews ;)

    no reviews or almost very low reviews in this case no ?

  • zedzed Veteran

    a huge red flag is asking for shortcuts to being trusted.

  • @zed said:
    a huge red flag is asking for shortcuts to being trusted.

    That is non negotiable,
    also I am asking about what plays key role for trust? support, pricing, offer etc in that sense

  • prolly ai support?

  • @edmarhub said:
    prolly ai support?

    red flag ?

  • Lack of status page and incident history. If it's all 100% and little incident history, that's a flag too. Transparency and communication are more important than appearing to have great uptime.

    Thanked by 1slowservers
  • fredo1664fredo1664 Member
    edited September 16

    Post your invoice number for double the spam.

    Also poorly configured WHMCS that gives you free additional IPs or storage or whatever, if you change from monthly to yearly payment.

  • forestforest Member
    edited September 16

    @tauseef said: what are the red flags u see while buying from new or smaller providers ?

    1. Early domain registration date, especially if it doesn't match how long they claim to have been around
    2. Lack of a valid looking glass / test IPs
    3. No functional network status page or a network status page with unrealistic uptime
    4. Generic ToS or AUP that doesn't seem like it was written for a hosting service, or lack of a ToS
    5. No online presence or non-SEO reviews anywhere (even a "The VPS sucks, it's so slow!" review is better than nothing)
    6. Vibe-coded website that can't even scroll at full framerate even with JS disabled
    7. Lavish privacy, anonymity, or security claims or related marketing buzzwords (e.g. bulletproof, offshore)
    8. Patently unrealistic specs for the price (e.g. $40/mo for 1c2g20g or $3/mo for 4c32g500g) and lifetime offers
    9. No working contact information (no pre-sales ticket system, an email domain without an MX record, etc.)
    10. Extremely aggressive discounts for long-term commitments ("6 months = 5% off! 1 year = 20% off! 3 years = 70% off!")
    11. Zero community engagement besides opening promo threads (if on hosting forums)
    12. Claims of ISO/IEC 27001 certification but no matching company name in public IAF databases

    @tauseef said: and what you think can be done better to gain trust ?

    Have your own ASN! That goes a very long way in establishing trust.

    Also, be honest about origins, whether you're a reseller, whether you're new to the business, etc. I personally am happy to give new providers a chance if they seem like they're competent.

  • A huge red flag are fake reviews.

  • @forest said:

    @tauseef said: what are the red flags u see while buying from new or smaller providers ?

    1. Early domain registration date, especially if it doesn't match how long they claim to have been around
    2. Lack of a valid looking glass / test IPs
    3. No functional network status page or a network status page with unrealistic uptime
    4. Generic ToS or AUP that doesn't seem like it was written for a hosting service, or lack of a ToS
    5. No online presence or non-SEO reviews anywhere (even a "The VPS sucks, it's so slow!" review is better than nothing)
    6. Vibe-coded website that can't even scroll at full framerate even with JS disabled
    7. Lavish privacy, anonymity, or security claims or related marketing buzzwords (e.g. bulletproof, offshore)
    8. Patently unrealistic specs for the price (e.g. $40/mo for 1c2g20g or $3/mo for 4c32g500g) and lifetime offers
    9. No working contact information (no pre-sales ticket system, an email domain without an MX record, etc.)
    10. Extremely aggressive discounts for long-term commitments ("6 months = 5% off! 1 year = 20% off! 3 years = 70% off!")
    11. Zero community engagement besides opening promo threads (if on hosting forums)
    12. Claims of ISO/IEC 27001 certification but no matching company name in public IAF databases

    @tauseef said: and what you think can be done better to gain trust ?

    Have your own ASN! That goes a very long way in establishing trust.

    Also, be honest about origins, whether you're a reseller, whether you're new to the business, etc. I personally am happy to give new providers a chance if they seem like they're competent.

    such a good list to tick off, thanks

  • Selling the previous business and immediately starting a new one :)

  • @alincupunct said:
    Selling the previous business and immediately starting a new one :)

    @VeloxMedia 's lewis

  • @alincupunct said:
    Selling the previous business and immediately starting a new one :)

    As long as its not in same product line, i don't find anything wrong here !

  • LeviLevi Veteran

    If the provider has bad smell - it is automatically voided. The smell usually is putrid vinegar stench with rotten fish and sewage juice.

  • @tauseef said: such a good list to tick off, thanks

    Here’s what @forest missed:

    1. No-KYC registration is not supported.
    2. Cryptocurrency payments are prohibited.
    3. Tor exit nodes are not permitted.
    4. Proxy services are grounds for termination.
    5. Anonymous registration requires government-issued ID.
    6. Free dedicated servers for the FBI are available.
    7. Zero-log policies are not supported. Full logging is enabled.
    8. Abuse reports result in immediate suspension.
    9. Customer data is available for commercial use.
    10. Privacy is subject to management approval.
    Thanked by 2rpqu tauseef
  • forestforest Member
    edited September 16

    @itzsenu said: Tor exit nodes are not permitted.

    I think s/exit/middle/ since it's legitimate for a service to prohibit exits because it damages their subnet's reputation (although I do wish more providers allowed them). But prohibiting middles is nothing more than virtue signalling a hatred of privacy.

    Thanked by 3rpqu grinsmix tentor
  • @forest said: although I do wish more providers allowed them
    @forest said: privacy

    🦅: what did u say?

    Thanked by 1forest
  • Romania or Turkye providers with AI and bad or no translations.

  • layer7layer7 Member, Host Rep, LIR

    @tauseef said:
    what are the red flags u see while buying from new or smaller providers ?
    and what you think can be done better to gain trust ?

    Hi,

    • imprint / legal identification of the company ( name, address, identification number, ... ).
      Not existing? Dont pick it under no circumstances.

    • When exactly established ( check the domain, check the company formation )

    • Ask the internet for the name of the company. Ask the internet for the name of the CEO.

    • Countercheck all given information on the website via AI and your favorite search engine ( while your own search with the search engine is ALWAYS more trustworthy than anything that AI will give you )

    • Payment method available that gives you the chance to dispute it? -> Use it.

    • Last, but not least, ask in forums like this one here. There are some people active here who will help you filter out the worst.

    And as the golden rule: Dont start straight with the 500 EUR / day contract. Start small, risk management.

    Good luck!

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