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Is XeniaHosting completely down for anyone else?
@XeniaHosting
The looking glasses are completely dead
My VPS is in the "Stopped" state and pressing start on the panel reports success after several seconds, but it remains stopped. I opened a ticket (well, sent an email since the ticket system seems to be failing).
Seems it's back up.
yep was down for a few days but now seems to be back online. Ticket completely ignored.
Unfortunately, my ticket is being completely ignored too. And I haven't been able to use the server properly since I bought it (since September 8), the network is constantly down. The customer service reminds me of Deluxhost. Italians)
Hello. Unfortunately, due to some issues, we have an extremely high volume of tickets. Our entire team is doing its best to respond as quickly as possible.
In Italy, we are experiencing DDoS attacks exceeding 1 Tbps every five minutes; we have tested various protection solutions from different providers, but very few are capable of mitigating attacks of this magnitude.
We have found a temporary solution, and in the coming days, we will establish new direct connections to ensure better performance.
I can't perform Lookingglass and also out of stock.
Just leaving this here. @XeniaHosting ticket #ILA-745008, I asked who turned off my server without my knowledge. Last update Sep 8, status still Open, nobody replied. 11 days now. https://i128.fastpic.org/big/2026/0919/60/16f29e98718e265758021619b5432060.jpg
any restock in near future planned?
You are out of stock in your eco service!
Please tell us when it's ready. Right now, while the server can be connected to, network performance is extremely low (kilobytes per second).
The company seems dead, tickets have been unanswered for days and the servers are down.
XeniaHosting, what is going on? Not only has the server been unstable since purchase working for just the first three days with frequent interruptions, but you have now turned it off completely. Ticket #2968 was submitted on September 15th and still remains unanswered
My VPS is suspended from 13 september. I haven't received any notifications. No one answer from support. What's going on?
Will the service be restored? If so, when? If not, will I get a refund? I paid 11 sept, and since then, the VPS has been unavailable almost all the time. This is wrong.
They took the payment, disabled the VPS, and are ignoring me.
Mine is down as well, kinda tired of pinging them. Panel is not opening for me.
@angstrom
Considering the growing number of identical complaints on the forum about this host being completely down, along with total radio silence on support tickets, it's time for the moderation team to look into this. When a provider takes payments, shuts down services, and then ignores its clients entirely, it looks like an exit scam. We should seriously consider suspending the provider's LET account to protect other users from losing money.
ya at least suspending their provider tag. My server has been down for the past 2 days. Ticket not even answered.
It's up for me, but with almost unusable network.