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IPXO New Token based payments

I was told by IPXO staff that they have begun accepting tokens only for services such as LOAs and ROIs, with a minimum $25 token top-up required.

The problem is that these services often cost less than the minimum top-up amount, which means customers are always forced to deposit more money than they actually need to spend. I told them that it is difficult to see this as anything other than a way to gradually extract additional money from their customers by leaving unused balances sitting in their accounts and money in their pockets.

Envato Market used a similar prepaid-credit system years ago and eventually moved away from it after receiving widespread complaints.

In my view, this is another poor decision that creates unnecessary friction for customers and makes the service feel less transparent. Unfortunately, decisions like this seem to be increasingly common.

Comments

  • luckypenguinluckypenguin Member
    edited September 10

    The other way to look at it is that they just want to eliminate micro transactions.
    If you are a LIR with IP space - $25 are peanuts compared to your overall general expenses.

    Thanked by 1sillycat
  • xHostsxHosts Patron Provider, Veteran

    Much of IPXO transactions are much higher than $25

  • @luckypenguin said:
    The other way to look at it is that they just want to eliminate micro transactions.

    We might have to readjust your definition of micro transaction as clearly, 100usd is still considered micro 🤣

  • @Mainfrezzer said: We might have to readjust your definition of micro transaction as clearly, 100usd is still considered micro 🤣

    As a LET user, the mandatory answer is less than $7 :)

  • Annoying but $25 is not unreasonable.

  • koanodekoanode Member, Patron Provider

    The IP announcement fee has increased by one dollar.

  • You can do a lot of things on IPXO for $5 and $9 though. They told me they're considering $10 minimum buy which would be nice if you only had to do it every so often.

  • @koanode said:
    The IP announcement fee has increased by one dollar.

    Well if you have zero tokens a new LOA is going to be a minimum $25 token purchase. That's the annoying part. It used to $9 plus 4% and now it's the minimum token purchase. I don't like it. I think it's just another way for them to keep a little more money on top of all their fees. Even with tiny $5 transactions they still weren't paying for any processing fees before the tokens.

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