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Vpshostingservice.co Terrible service
runnerfromfeds
Member
in General
So i wanted a low latency US west unmetered 1 gig dedicated , i checkout vpshostingservice on the deals page on LET ,They were running a deal 42$ on Intel E3-1240 so i Ordered LA , At first they took terribly long to deliver , and when they delivered it, it was the wrong location . Now at first support gave vague answers and since 2 days support has gone dark completely ignoring. its been almost 5 days
Terrible provider. Most people like me run a business and don't want to do OVH KYC.
Avoid at all costs
Comments
Not sure what kind of support level you expected to get on such ultra low budget deals.
2 days is not even long enough for such name-and-shame threads.
Have similar experience but they fixed it after changing the IP
Seems only Chinese customers afraid of KYC.
i do not prefer paying 40$ upfront and paying some indian dude another 50$ to do KYC for me.
nor do i prefer Palantir to have my data
Jokes aside 42$ for 2011CPU + ddr3 is NOT ultra low budget .
I'd expect to get delivered the right thing regardless of price.
@tpoll
Not with this provider. I’m at the 6 month mark of waiting for mine and @tpoll is completely unresponsive
I ordered a Dublin VPS but received a US based VPS. Although the IP was changed, it remained US based. After two weeks, the VPS became inaccessible with packet loss and connectivity issues. They offered a replacement, but despite requesting a Dublin VPS with a Dublin geo located IP, I received a Chicago based VPS instead. Very disappointing service.
You sure that's not a problem with the geofeed? I also have one in Dublin but the databases say it's in the US. It's very much not in the US, though.
use globalping website to see your true location, that is the node with the fastest ping. The Ip database is hopelessly outdated. Never rely on that data too much.
I use https://ipinfo.io for that since it doesn't require credits and automatically determines the correct location.
cool! Didnt know that one. Looks like you can do gratis unlimited api calls for standard ip info.
I believe that's because they don't send a probe every time you call the API. They cache it. That also means they're pretty much limited to estimating geographic location, unlike Globalping which can also test real-time reachability and connectivity from various reasons.
@runnerfromfeds
Sorry about the provisioning delay. Please PM us your order number or ticket ID so we can investigate and get this resolved.
The server comes with unmetered bandwidth so this price is great.
We're working on resolving your issue.
I'm not sure of your particular circumstance; however, many of Dublin Colocrossing servers come deployed from Colocrossing with US based IP with incorrect geolocation.
PM me your order number and I'll look into it for you.
Thank you for defending our honour.
We really do our best in offering quality service at the lowest price.