DeluxHost: Server Offline → Account Locked

Comments

• Obelous Member

  2:08PM

  Why can't you keep this in the same thread?

  Thanked by 3barbarza fredo1664 forest
• Ian_Dot_Tech Member, Patron Provider

  2:23PM

  Grabs Popcorn awaits the trifecta of 3 spam posts within 12 hours on the same host.

  Thanked by 2barbarza oloke
• barbarza Member

  2:29PM

  @Ian_Dot_Tech said:
  Grabs Popcorn awaits the trifecta of 3 spam posts within 12 hours on the same host.

  @angstrom sir, you have been summoned.
• kait Member

  2:30PM edited 2:31PM

  @El_Jefe said: @DeluxHost I want you to step up and argue your case, like a real man.

  Vibe codes website != real man.

  GLWS
• fredo1664 Member

  3:10PM

  Whatever AI you are using, it has funky choice of words. First "Unscrupulous". And now the situation is "ironic". What's "ironic" here exactly, could you develop?

  You said you open 4 tickets. Are you going to open 4 threads as well, on the same drama?

  Thanked by 1barbarza
• CheepCluck Member

  3:15PM edited 3:16PM

  If he's making multiple threads like this, imagine what the work orders are like.
• LEBUserJoe Member

  3:45PM

  Tbh deluxhost is up there with veloxmedia for me, so i don’t doubt the issues like i would most

  hosts need a thumbs up / down vote
• Void Member

  9:25PM

  @CheepCluck said:
  If he's making multiple threads like this, imagine what the work orders are like.

  10 per hour as explained by Unscrupulous vendor 🤣
• forest Member

  10:05PM edited 10:07PM

  @Void said:

  @CheepCluck said:
  If he's making multiple threads like this, imagine what the work orders are like.

  10 per hour as explained by Unscrupulous vendor 🤣

  To be precise:

  I read the situation and what happened is this.

  The VPS expired on August 15 and was not renewed before the due date. Once a service expires, customers are responsible for having their own external backups, we cannot guarantee retention or recovery of data from an expired service, in your own screen it says the reason why the server was suspended, that is, the non-payment, which occurred later, but unfortunately too late.

  Afterwards, multiple tickets/messages regarding the same issue were opened in a very short period of time, like 10 tickets in 1 hour. The account restriction was related to that repeated support abuse, not to the fact that the customer posted criticism on LET.

  We have no issue with negative reviews or public criticism. Customers are free to share their experience. We only ask that support channels are not flooded with duplicate requests while an issue is already being handled.

  There is nothing else to add from our side. We have explained what happened and will not discuss private account details publicly.

  We have all the evidence at our disposal.

  You can open 10 more posts, that won't change what happened and our position.

  https://lowendtalk.com/discussion/comment/4850342/#Comment_4850342