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Warning: 【MikyHost】ignoring tickets for 10+ days and refusing refund for unusable service
Hi everyone,
I am writing this to share my terrible experience with MikyHost and warn potential customers.
July 29: Purchased service (Invoice #15420). The service was virtually unusable and had severe routing issues (200ms+ latency via Cogent US due to non-existent CMI routing).
August 2: Submitted a cancellation request and support ticket within the valid timeframe. Service was immediately hidden/disabled from my client area.
August 2 - Present (Aug 12): The support team has completely gone silent and ignored my ticket for over 10 days. No service, no access, and no response.
They initially tried to hide behind a "3-day refund window," but the delay was entirely caused by their own unresponsiveness, and the service was never delivered.
Currently, they are ignoring all inquiries while holding my money. I have already initiated a formal merchant non-delivery dispute with Alipay's cross-border payment compliance team.
Deal with this provider at your own risk.
Comments
Gordon Freeman must be your real name
@emgh would you milk my host?
double the milk and give it to @oloke
It's my first time running into a VPS provider that completely plays dead like this. Paid over 10 days ago, and they’ve gone totally silent. Opened multiple tickets with zero replies, completely ignored my refund requests, and the service isn't even showing up in my control panel now. Stay far away from this host!
Where you even find these vps providers? I mean that even name looks bad.
lol
lol
He claims to be an AWS reseller, and I was just hoping to get AWS network at a cheaper rate.
Mickey Mouse host.. where do people find this trash? If you want cheap AWS network, use amazon lightsail VPS
Maybe I should setup Toilet host and see how many idiots sign up for yearly plans.
Haha you were right, so I posted this here to stop others from falling into the same trap.
It does look like you missed a 3-day window and so tough shit.
I'm siding with the provider because you ticket spammed them and intentionally didn't share the ticket with refund request inside the three day period with us to fully understand the circumstances.
Terrible and useless with such amount of tickets to do business with you.
how must $ in USD you've lost?
I bought a one-year subscription for about $40, but now it seems they are practically a scam company. I can hardly imagine a host taking people's money and then ghosting them completely—offering zero service and zero response.
If there is any way to recover my losses, I will keep trying, if not, I just hope no one else falls for this scam.
https://lowendtalk.com/discussion/207829/dont-buy-mikyhost-service-suspended-upon-exceeding-traffic-limits/p1
Would search before buy.
This episode is a valuable lesson you've learned, consider those $40 as the price of tuition.
Given the prohibitive cost of education these days I'd say those $40 were money very well spent.
From July 29 up to today(August 17), I still have not received a refund nor had my service restored. My money has been scammed by this merchant. I am fully convinced this is a scam. Please do not fall victim to it. Remember 【MikyHost】.
Accept the fact that your money is gone. You don't need to keep updating us on the fact that you were still scammed
Too many scammers for us to remember the name of a specific one, sorry.
You still haven't proven you requested refund within 3 days, otherwise they did respond and you're ignoring them to the point where you're abusive.
There is no record of my refund‑request timestamp in the dashboard. However, my ticket screenshot as proof that I inquired about why I had not received my refund on August 2nd.
I need to emphasize that requesting a refund is no longer my top priority. Ever since I made the payment, they have gone silent without any response, and I have not been able to use the service at all.
checking today's status..
Still writing about Milky Host 😆
Your timeline has July 29 order and August 2 cancel, that's 4 days. 72 hours ran out on August 1.
The point is they have gone silent without any response, and I have not been able to use the service at all.
You cancelled the service because it was unusable. . They likely explained this to you and why you're intentionally withholding the ticket from us. You're in denial.
Are you kidding me? What ticket am I supposed to be hiding? Can’t you see the facts? Ever since my purchase on July 29, I have paid money but received zero working service. They intentionally ignored my tickets, leaving me with no usable service, and went silent refusing to issue a refund.
@TimboJones you keep jumping in to make excuses for MikyHost. If you are a staff member of MikyHost, I suggest you process my refund immediately, or at the very least restore my service. Instead of staying silent on support tickets, do not act in bad faith here, thank you.