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Home › Providers › Outages
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1GServers outage?

1356

Comments

  • conceptconcept Member
    edited August 13

    @OhJohn said:
    I was wondering about GTHost as well as they moved DCs in Phoenix last month....

    Had they been in PhoenixNAP before?

    From what I know, they are connected to PhoenixNAP but no servers there. They are online still.

  • OhJohnOhJohn Member

    yes, GThost in PHX is online and was online all time today.

  • corpdeckercorpdecker Member

    My server just came back online, uptime of 11 minutes, so it was def power cycled.

    Thanked by 1a2razor
  • MaximusMaximus Member

    @corpdecker said:
    My server just came back online, uptime of 11 minutes, so it was def power cycled.

    Mine still down

  • paraparaparapara Member
    edited August 13

    4 of em for me still down. 1 up.

  • aruaru Member

    1 up 26 minutes ago, but
    Package id 0: +99.0°C (high = +93.0°C, crit = +103.0°C)

    shutdown now

  • a2razora2razor Member

    Machine came back online here:

    Chassis: 47°C

CPU 1 / CPU 2: 62°C / 55°C

Motherboard NIC sensors: 67°C / 67°C

Peripheral area: 51°C

DIMMs: up to 56°C

SSDs: 46°C primary, 43°C secondary -- these aren't M.2's, they got up to 70c earlier according to BMC logs but seem back down now.

Fans: 10,700 – 11,400 RPM

    Temps way down from earlier.

  • a2razora2razor Member

    @corpdecker said:
    My server just came back online, uptime of 11 minutes, so it was def power cycled.

    Yep, abrupt shutoff observed here too, not a clean shutdown according to logs.

  • paradoxoparadoxo Member

    Damn, my server is at 62°C right now, and the network is still unstable. I hope they fix it as soon as possible 😥

  • thanethane Member

    According to LiquidWeb we may be looking at 10-16 hours of downtime here: https://status.liquidweb.com/

  • MainfrezzerMainfrezzer Member

    Holy moly. Fun

  • hekrishekris Member

    @paradoxo said:
    Damn, my server is at 62°C right now, and the network is still unstable. I hope they fix it as soon as possible 😥

    How to check the temperature when the server is powered off and cannot be accessed?

  • MaximusMaximus Member

    still down. 3+ hours down and zero email or call answering. Would you trust this company in the future if anything goes wrong? I wouldn't.

  • freelanceonlinefreelanceonline Member
    edited August 13

    @OhJohn said:
    ok, at least i seem to have the servers still in the old colo location and not the new DC.

    And here is the status page by phoenixnap: https://status.phoenixnap.com/

    Incident: https://status.phoenixnap.com/incidents/dnjp5pfv2mmh


    It looks like it has a DDoS attack flow.

  • conceptconcept Member

    @freelanceonline said:

    @OhJohn said:
    ok, at least i seem to have the servers still in the old colo location and not the new DC.

    And here is the status page by phoenixnap: https://status.phoenixnap.com/

    Incident: https://status.phoenixnap.com/incidents/dnjp5pfv2mmh


    It looks like a DDoS attack.

    Site works for me.

  • iohniohn Member

    what happened? all of sudden my server rebooted and i can't ssh into it anymore

  • thanethane Member

    They restored more cooling capability, seeing some servers come online again and temps dropping. Another major cooler is expected to be installed in about 2.5 hours, hopefully servers dont take that long to be safe to boot back up...

    Thanked by 11gservers
  • 17435280771743528077 Member

    Since the reboot, my server’s outbound TCP traffic has been limited to about 56 KB/s with high packet loss, while inbound speed and the local NIC remain normal.

  • 17435280771743528077 Member

    @1743528077 said:
    Since the reboot, my server’s outbound TCP traffic has been limited to about 56 KB/s with high packet loss, while inbound speed and the local NIC remain normal.

    I don't know if I'm the only one like this; is there anyone else?

  • szarkaszarka Member

    @1743528077 said:

    @1743528077 said:
    Since the reboot, my server’s outbound TCP traffic has been limited to about 56 KB/s with high packet loss, while inbound speed and the local NIC remain normal.

    I don't know if I'm the only one like this; is there anyone else?

    I don't even have signs of life.

  • 17435280771743528077 Member

    @szarka said:

    @1743528077 said:

    @1743528077 said:
    Since the reboot, my server’s outbound TCP traffic has been limited to about 56 KB/s with high packet loss, while inbound speed and the local NIC remain normal.

    I don't know if I'm the only one like this; is there anyone else?

    I don't even have signs of life.

    Don't worry, at least it didn't catch fire.

  • 17435280771743528077 Member
    edited August 13

    Their official website has yet to come back online—it is already well past 10 a.m. there, which is truly baffling.

  • emghemgh Veteran, Megathread Squad

    insane to me how companies like namecheap and namesilo seemingly have absolutely 0 redundancy and also 0 disaster recovery measures when a singular DC is down

    Thanked by 8concept OhJohn zGato Mainfrezzer Obelous Xrmaddness AdiOnLET Peppery9
  • OhJohnOhJohn Member
    edited August 13

    Again, this is the current update stream:

    @emgh said: insane to me how companies like namecheap and namesilo seemingly have absolutely 0 redundancy and also 0 disaster recovery measures when a singular DC is down

    yepp, that is embarrassing, esp. if you think about their size. (But CF centralization in Portland is even more embarrassing if we recall their outage a few years ago)

    Thanked by 2zGato emgh
  • zGatozGato Member
    edited August 13

    @emgh said:
    insane to me how companies like namecheap and namesilo seemingly have absolutely 0 redundancy and also 0 disaster recovery measures when a singular DC is down

    Them actually calling it an "emergency maintenance" is hilarious. Like how hard is it to call it for what it is? An outage?

    Thanked by 4emgh MikeA Xrmaddness AdiOnLET
  • MainfrezzerMainfrezzer Member

    @zGato said:

    @emgh said:
    insane to me how companies like namecheap and namesilo seemingly have absolutely 0 redundancy and also 0 disaster recovery measures when a singular DC is down

    Them actually calling it an "emergency maintenance" is hilarious. Like how hard is it to call it for what it is? An outage?

    I'm gonna shit bricks if it's because of some weird terms that outages are reimbursed differently

    Thanked by 2zGato emgh
  • conceptconcept Member
    edited August 13

    LOL

    Just to think if the dc goes up in flames like OVH Strasbourg, there will be nothing left. They are hosting everything out of PhoenixNAP.

    Thanked by 1zGato
  • OhJohnOhJohn Member

    @concept said: Just to think if the dc goes up in flames like OVH Strasbourg, there will be nothing left. They are hosting everything out of PhoenixNAP.

    With no backups - YOLO :smiley:

  • OhJohnOhJohn Member
    edited August 13

    Let's just hope that an unpingable mail server IP does not mean the mail server is also down... (this in regards to 1gservers, not namecheap).

  • conceptconcept Member
    edited August 13

    @OhJohn said:

    @concept said: Just to think if the dc goes up in flames like OVH Strasbourg, there will be nothing left. They are hosting everything out of PhoenixNAP.

    With no backups - YOLO :smiley:

    Surely a company with a 1.5 billion dollars valuation and making nearly $400 million in revenue would have their own DC by now or some kind of backup strategy. :D
    https://hostdean.com/news/cvc-capital-partners-majority-stake-namecheap/

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