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Amsterdam Qupra DC2 Cooling issues

CalypsoCalypso Member

After a few more or less shorter issues with cooling, Amsterdam Qupra DC2 now seems to have major cooling issues. Already for 24 hours temperatures in the DC are high, and reports are coming in of customers having all kind of issues because of that.

I have a server in that DC and temperatures are worrying for 24 hours now; don't know if there are LET providers that are affected and how they cope with the problems.

Thanked by 2oloke vingohost

Comments

  • Kinda strange it's happening now. If i'm not mistaken temperatures around the region should have finally gone down over the last couple days after all.

  • CalypsoCalypso Member

    @totally_not_banned said:
    Kinda strange it's happening now. If i'm not mistaken temperatures around the region should have finally gone down over the last couple days after all.

    True, on the other hand temperature only really came down yesterday. What I see in my monitoring, already last Friday temperature did significantly rise for an amount of time, came back to normal. Then yesterday morning, temperatures started to rise again, went further up as last week but went down again. Only not to the same level as before.

    Then, yesterday evening they started to rise again and stayed there until this very moment :neutral:

    So basically I think things were already starting to fail earlier - when indeed it was quite hot over here.

  • @Calypso said:

    @totally_not_banned said:
    Kinda strange it's happening now. If i'm not mistaken temperatures around the region should have finally gone down over the last couple days after all.

    True, on the other hand temperature only really came down yesterday.

    True and it's also not like it's exactly cold now. Just more around 30 instead of the 40+ it was before.

    What I see in my monitoring, already last Friday temperature did significantly rise for an amount of time, came back to normal. Then yesterday morning, temperatures started to rise again, went further up as last week but went down again. Only not to the same level as before.

    Then, yesterday evening they started to rise again and stayed there until this very moment :neutral:

    So basically I think things were already starting to fail earlier - when indeed it was quite hot over here.

    Hmm, maybe it's some cooling system that's failing. 40+ would likely make it worse but failing at 30 is probably still going to cause problems.

  • BullethostBullethost Member, Host Rep
    edited June 30

    In skylink we have no issues @HostSlick

    Thanked by 2HostSlick Alyx
  • CalypsoCalypso Member

    @totally_not_banned said:

    Hmm, maybe it's some cooling system that's failing. 40+ would likely make it worse but failing at 30 is probably still going to cause problems.

    Walked around for years in datacenters - seeing the power that is in one rack and knowing the efficiency of equipment (i.e. heat coming out of a server), it's one big radiator. Every DC needs cooling all of the time - only in "colder" (< 25 deg) they are more efficient - but cooling equipment still must work to have descent temperatures on the datafloor.

    Thanked by 1totally_not_banned
  • CalypsoCalypso Member

    @Bullethost said:
    Currently in skylink we have no issues @HostSlick

    You know you're having a problem as a datacenter when customers have to mention that there aren't problems at your place when others have issues... :p

    Thanked by 2OhJohn Saragoldfarb
  • There is a distinct lack of numbers here. What used to be the temperature, what is it now?

  • CalypsoCalypso Member

    @Mainfrezzer said:
    There is a distinct lack of numbers here. What used to be the temperature, what is it now?

    MB temperature sensor in my server used to measure 20 degrees and is now on 60.

    Most likely the whole airflow is gone, so all servers in racks are sitting in their own "heat bubble"

    Thanked by 2Mainfrezzer tentor
  • rpqurpqu Member

    @Calypso said:

    @Mainfrezzer said:
    There is a distinct lack of numbers here. What used to be the temperature, what is it now?

    MB temperature sensor in my server used to measure 20 degrees and is now on 60.

    Most likely the whole airflow is gone, so all servers in racks are sitting in their own "heat bubble"

    Free sauna

  • MaxTakebaMaxTakeba Member

    @Calypso said:

    @Mainfrezzer said:
    There is a distinct lack of numbers here. What used to be the temperature, what is it now?

    MB temperature sensor in my server used to measure 20 degrees and is now on 60.

    Most likely the whole airflow is gone, so all servers in racks are sitting in their own "heat bubble"

    That’s hot.

    And not in a sensual way.

  • lovelyserverlovelyserver Member
    edited July 1

    Maybe they try to reduce the costs regarding the recent energy price increases. If everything remains functional, it means it works and it can be implemented as basic rules.

    By few years, I have a feeling that the commerciants prioritize more the profit than the customer satisfaction or quality provided. I know the profit is crucial. But (for me) it looks like they squeeze every penny, the deals are no real deals just almost expired products that are on sale.

    The same principle might apply to this industry also.

    Reform no longer means innovation or improvement, but only cost reduction.

  • CalypsoCalypso Member

    Very slowly now temperatures in my server are coming down - still around 50 degrees though.

  • rpqurpqu Member

    @Calypso said:
    Very slowly now temperatures in my server are coming down - still around 50 degrees though.

    Might as well use chicken coop for DC. Temperature is controlled using giant fan. And I'm sure that will result in better temperature than 50°C

  • CalypsoCalypso Member

    @rpqu said:

    @Calypso said:
    Very slowly now temperatures in my server are coming down - still around 50 degrees though.

    Might as well use chicken coop for DC. Temperature is controlled using giant fan. And I'm sure that will result in better temperature than 50°C

    LOL... in my coop there is no fan, but last Friday temperatures in there were just over 50; however there is not much equipment in there, only a Raspberry Pi...

    Anyway, it seems that they're slowly getting cooling back; it's now 47 deg, hope it keeps on going down and is stable. They needed 2 days for it...

  • rpqurpqu Member

    @Calypso said:

    @rpqu said:

    @Calypso said:
    Very slowly now temperatures in my server are coming down - still around 50 degrees though.

    Might as well use chicken coop for DC. Temperature is controlled using giant fan. And I'm sure that will result in better temperature than 50°C

    LOL... in my coop there is no fan, but last Friday temperatures in there were just over 50; however there is not much equipment in there, only a Raspberry Pi...

    That's not what I mean, something like this and big ass turbine
    pluimvee

    Anyway, it seems that they're slowly getting cooling back; it's now 47 deg, hope it keeps on going down and is stable. They needed 2 days for it...

    HVAC isn't easy. Should have opened every window on the DC lol

  • daviddavid Member

  • WilliamWilliam Member

    Undersized cooling, See it all the time. Especially in Frankfurt where power is limited and expesive.
    The DC was planned for a 35C max. as was usual and the chillers are literally in the sun judging from Google Maps.

    At first it kept up, then im sure a compressor failed entirely and thats why you now had also at night - Replacing this should not take more than 24 hours, you should have contracts for that.

  • CalypsoCalypso Member

    @rpqu said:

    @Calypso said:
    LOL... in my coop there is no fan, but last Friday temperatures in there were just over 50; however there is not much equipment in there, only a Raspberry Pi...

    That's not what I mean, something like this and big ass turbine

    I know - and I also mean a real chicken coop. Only we have 6 chickens and not thousands. So a smaller coop. And a RPi in it.

  • rpqurpqu Member
    edited July 1

    @Calypso said:

    @rpqu said:

    @Calypso said:
    LOL... in my coop there is no fan, but last Friday temperatures in there were just over 50; however there is not much equipment in there, only a Raspberry Pi...

    That's not what I mean, something like this and big ass turbine

    I know - and I also mean a real chicken coop. Only we have 6 chickens and not thousands. So a smaller coop. And a RPi in it.

    LOL. Your home must be a nice rijtjeshuis. What are you going to plant this summer?

  • CalypsoCalypso Member

    @rpqu said:

    @Calypso said:

    @rpqu said:

    @Calypso said:
    LOL... in my coop there is no fan, but last Friday temperatures in there were just over 50; however there is not much equipment in there, only a Raspberry Pi...

    That's not what I mean, something like this and big ass turbine

    I know - and I also mean a real chicken coop. Only we have 6 chickens and not thousands. So a smaller coop. And a RPi in it.

    LOL. Your home must be a nice rijtjeshuis. What are you going to plant this summer?

    Beans, strawberries, rhubarb, pumpkins, courgettes and tomatoes. The "other plants" commonly found in the Netherlands are not to my taste, and they need more light as I can offer them ;-)

    [/me starts humming... "Dit is het verhaal van een plant..."]

  • @rpqu said: Temperature is controlled using giant fan. And I'm sure that will result in better temperature than 50°C

    [Monique Barbut, Minister of Ecological Transition]

  • vingohostvingohost Member, Host Rep

    We have some servers there, on the peak of this some servers of us even crashed due to severe disk throttling. NVMe sensors shown disk and CPUs over 100 Celsius

    Now it’s better but still disk temp about 67 while it was only about 30
    Multiple providers are also affected

  • rpqurpqu Member

    @Calypso said:

    @rpqu said:

    @Calypso said:

    @rpqu said:

    @Calypso said:
    LOL... in my coop there is no fan, but last Friday temperatures in there were just over 50; however there is not much equipment in there, only a Raspberry Pi...

    That's not what I mean, something like this and big ass turbine

    I know - and I also mean a real chicken coop. Only we have 6 chickens and not thousands. So a smaller coop. And a RPi in it.

    LOL. Your home must be a nice rijtjeshuis. What are you going to plant this summer?

    Beans, strawberries, rhubarb, pumpkins, courgettes and tomatoes. The "other plants" commonly found in the Netherlands are not to my taste, and they need more light as I can offer them ;-)

    [/me starts humming... "Dit is het verhaal van een plant..."]

    Nice. Although, the later part me thought of unusual ratatouille.
    As for shaded garden, perhaps something like pomegranate or cherry tree? Certain type of orange or mini lime also like shades. If it's small patch, pineapple also works.

    @vingohost said:
    We have some servers there, on the peak of this some servers of us even crashed due to severe disk throttling. NVMe sensors shown disk and CPUs over 100 Celsius

    LOL. That's meltdown territory.

    Thanked by 2vingohost MikeA
  • CalypsoCalypso Member

    @vingohost said:
    We have some servers there, on the peak of this some servers of us even crashed due to severe disk throttling. NVMe sensors shown disk and CPUs over 100 Celsius

    Now it’s better but still disk temp about 67 while it was only about 30
    Multiple providers are also affected

    Yeah, I saw some reactions here and there. I think I've been quite lucky with my server and its cooling. At this moment temperatures seem to settle down at values that I saw between the first issue on monday and the "big one". So still higher as before and unhealthy as an ambient temperature for people working there.

  • WilliamWilliam Member

    @Calypso said: and unhealthy as an ambient temperature for people working there.

    Not unhealthy, plainly illegal. A full day 50C work environment definitely does not play well with Dutch laws.

    I hope they get their compressor fixed fast, if they have no contract good luck sourcing any HVAC equipment in Europe right now, industrial or not.

  • CalypsoCalypso Member

    @William said:

    @Calypso said: and unhealthy as an ambient temperature for people working there.

    Not unhealthy, plainly illegal. A full day 50C work environment definitely does not play well with Dutch laws.

    Inlet temperature on my server is now 36 deg, I'll qualify that as "unhealthy but maybe legal". Just as they usually supply earplugs at the entrance of a datacenterfloor - not because they think you'll use them, but because they want to able to comply with those regulations.

    I hope they get their compressor fixed fast, if they have no contract good luck sourcing any HVAC equipment in Europe right now, industrial or not.

    True, last week I had to find a certain quite common tube that also can be used for an HVAC. Nowhere to be found, sold out everywhere.

  • @DataRecovery said:

    @rpqu said: Temperature is controlled using giant fan. And I'm sure that will result in better temperature than 50°C

    [Monique Barbut, Minister of Ecological Transition]

    I clearly need to completely cover my head with a thermal paste. Wrong Monique above.

    Here's the correct one:

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