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xxxxxxxx annual plan? edited casue no help has been provided and instead sarcastic

sam111sam111 Member
edited 1:45PM in Providers

xxxxxxxx annual plan? edited casue no help has been provided and instead sarcastic

Comments

  • rpqurpqu Member

    Have you made a ticket? How many days has elapsed after you paid for it? If it's less than 7 days, you made the post too early

  • LowEndPatience

  • sam111sam111 Member

    @rpqu said:
    Have you made a ticket? How many days has elapsed after you paid for it? If it's less than 7 days, you made the post too early

    really too early? i mean i bought it like 6h ago and i saw other providers were offering 15min deploy ready after purchase

  • sam111sam111 Member

    @luckypenguin said:
    LowEndPatience

    i thought it would be quick and its a sudany i really wanna use this weekend day for my project

  • edited 1:15PM

    Hello @sam111,

    thank you for reaching out! As a faux official support representative of CloudServer i'm more than glad to answer your question. Deployment shouldn't take longer 3-7 weeks unless there is some exceptional situation (like for example the employee pressing the buttons catching the flu). I'm sorry if that causes any kind of inconvenience for you. Feel free to reach out by ticket and claim the quadruple everything bonus, so you have something to look forward to while you are waiting.

    Warm reguards

  • sam111sam111 Member

    @totally_not_banned said:
    Hello @sam111,

    thank you for reaching out! As a faux official support representative of CloudServer i'm more than glad to answer your question. Deployment shouldn't take longer 3-7 weeks unless there is some exceptional situation (like for example the employee pressing the buttons catching the flu). I'm sorry if that causes any kind of inconvenience for you. Feel free to reach out by ticket and claim the quadruple everything bonus, so you have something to look forward to while you are waiting.

    Warm reguards

    dont know why being sarcastic! this is not my first vps and other providers are much faster and sure more expensive, im asking here because their knowledge base is EMPTY, so i have no idea if soemthing is wrong from my end or their's

  • edited 1:22PM

    @sam111 said:

    @totally_not_banned said:
    Hello @sam111,

    thank you for reaching out! As a faux official support representative of CloudServer i'm more than glad to answer your question. Deployment shouldn't take longer 3-7 weeks unless there is some exceptional situation (like for example the employee pressing the buttons catching the flu). I'm sorry if that causes any kind of inconvenience for you. Feel free to reach out by ticket and claim the quadruple everything bonus, so you have something to look forward to while you are waiting.

    Warm reguards

    dont know why being sarcastic! this is not my first vps and other providers are much faster and sure more expensive, im asking here because their knowledge base is EMPTY, so i have no idea if soemthing is wrong from my end or their's

    Hello @sam111,

    as you might know not all hosts are built the same. Some may be faster and have non-empty knowledge bases but only CloudServer features the unique quadruple everything bonus. With CloudServer the way is the destination and there's always something to look forward to while you are waiting.

    Warm regargs

  • xHostsxHosts Member, Patron Provider

    @sam111 said:
    Hi guys, today i bought a LEB 1GB annual plan from cloudserver.net, i created the account and paid and got the invoice and all good but in their client area it is still pending, anyone know how long would it take to depoly it?

    If you have not already raise a ticket, if its an order issue they can help. These types of threads can have a negative impact on a company which is unfair if they have not been given the chance in the first instance to look at any issue

  • sam111sam111 Member

    @xHosts said:

    @sam111 said:
    Hi guys, today i bought a LEB 1GB annual plan from cloudserver.net, i created the account and paid and got the invoice and all good but in their client area it is still pending, anyone know how long would it take to depoly it?

    If you have not already raise a ticket, if its an order issue they can help. These types of threads can have a negative impact on a company which is unfair if they have not been given the chance in the first instance to look at any issue

    i have a ticket opened, and i will deffinetly delete this post once its resolved, i have absolutly no intend to harm them or whatever, and in my defense why the hell they have no faq or anything in knowledge base ? even in the order email or the listng there's nothting about how long to deploy

  • barbarosbarbaros Member

    @sam111 said:

    @totally_not_banned said:
    Hello @sam111,

    thank you for reaching out! As a faux official support representative of CloudServer i'm more than glad to answer your question. Deployment shouldn't take longer 3-7 weeks unless there is some exceptional situation (like for example the employee pressing the buttons catching the flu). I'm sorry if that causes any kind of inconvenience for you. Feel free to reach out by ticket and claim the quadruple everything bonus, so you have something to look forward to while you are waiting.

    Warm reguards

    dont know why being sarcastic! this is not my first vps and other providers are much faster and sure more expensive, im asking here because their knowledge base is EMPTY, so i have no idea if soemthing is wrong from my end or their's

    But it’s your first server with this company, every company operates differently.

    Maybe they need manual approval of orders during business days and business hours

    Maybe their fraud system get triggered for some reason.

    Thanked by 1totally_not_banned
  • sam111sam111 Member

    @barbaros said: But it’s your first server with this company, every company operates differently.

    Maybe they need manual approval of orders during business days and business hours

    Maybe their fraud system get triggered for some reason.

    exactly! thats why im here to ask if this have happened to others or the usual deploy time or anything cause they have no faq or any helpful info, i searched for their account here and on lowendbox to reach them out directly and found nothing hense im here

  • rpqurpqu Member

    @sam111 said:

    @rpqu said:
    Have you made a ticket? How many days has elapsed after you paid for it? If it's less than 7 days, you made the post too early

    really too early? i mean i bought it like 6h ago and i saw other providers were offering 15min deploy ready after purchase

    If you want near instant deployment, then you should go to those providers.
    Many hosts here still perform manual inspection for first time purchase and/or manual deployment. Beside, they may have different cost structure e.g no 24/7 helpdesk unless it's emergency.
    That's just how LowEndExperience is. My suggestion: use different provider that supports hourly billing if you think spending $1 extra is worth the time instead of waiting for a day to a week

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