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Regarding the purchase and distribution of OVHcloud

X1aomaX1aoma Member


I placed this order 15 hours ago, why haven't I received my machine yet?Too bad my old server is about to expire and I need to migrate it

Comments

  • nghialelenghialele Member

    @X1aoma said:

    I placed this order 15 hours ago, why haven't I received my machine yet?Too bad my old server is about to expire and I need to migrate it

    Have you tried asked them in tickets?

  • X1aomaX1aoma Member

    @nghialele said:

    @X1aoma said:

    I placed this order 15 hours ago, why haven't I received my machine yet?Too bad my old server is about to expire and I need to migrate it

    Have you tried asked them in tickets?

    They said that the purchase has been successful, and there is nothing more to do, or I will send another work order.

  • @X1aoma said:

    @nghialele said:

    @X1aoma said:

    I placed this order 15 hours ago, why haven't I received my machine yet?Too bad my old server is about to expire and I need to migrate it

    Have you tried asked them in tickets?

    They said that the purchase has been successful, and there is nothing more to do, or I will send another work order.

    Check your dashboard?

    Thanked by 1khalequzzaman
  • X1aomaX1aoma Member

    @jonesolutions said:

    @X1aoma said:

    @nghialele said:

    @X1aoma said:

    I placed this order 15 hours ago, why haven't I received my machine yet?Too bad my old server is about to expire and I need to migrate it

    Have you tried asked them in tickets?

    They said that the purchase has been successful, and there is nothing more to do, or I will send another work order.

    Check your dashboard?

    No, it's stuck at the "The product is being delivered" step.

  • MikeAMikeA Member, Patron Provider

    It says it's being delivered. Not everything is instant especially if the specific config runs out.

  • AndruAndru Member

    Chargeback.

    Thanked by 1rpqu
  • sliixsliix Member

    Chargeback yesterday!!!

    On a more serious note, I had one time where they delivered after almost 2 days iirc. Sometimes it takes time.

    Thanked by 1rpqu
  • X1aomaX1aoma Member

    @sliix said:
    Chargeback yesterday!!!

    On a more serious note, I had one time where they delivered after almost 2 days iirc. Sometimes it takes time.

    I hope it's not a chargeback; my card has already been prepaid. I hope, as you said, it's just preparing my machine.

  • X1aomaX1aoma Member

    @Andru said:
    Chargeback.

    I used a credit card linked to PayPal.

  • AndruAndru Member

    @X1aoma said:

    @Andru said:
    Chargeback.

    I used a credit card linked to PayPal.

    Sue them.

  • nghialelenghialele Member

    Sue the whole company

  • X1aomaX1aoma Member

    @sliix said:
    Chargeback yesterday!!!

    On a more serious note, I had one time where they delivered after almost 2 days iirc. Sometimes it takes time.

    You guessed right, it really is out of stock.

  • NeoonNeoon Community Contributor, Veteran

    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

  • X1aomaX1aoma Member

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

  • NeoonNeoon Community Contributor, Veteran

    @X1aoma said:

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

    Then go buy something that is in stock.

  • nghialelenghialele Member

    @X1aoma said:

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

    Or, next time try think sooner

  • X1aomaX1aoma Member

    @nghialele said:

    @X1aoma said:

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

    Or, next time try think sooner

    yep

  • rpqurpqu Member

    @X1aoma said:

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

    Make temporary migration to other provider that has per hour billing e.g hetzner, scaleway.

    Thanked by 1nghialele
  • nghialelenghialele Member

    @rpqu said:

    @X1aoma said:

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

    Make temporary migration to other provider that has per hour billing e.g hetzner, scaleway.

    This a good advise but I doubt he try because whining is better solulu.

  • NeoonNeoon Community Contributor, Veteran

    @rpqu said:

    @X1aoma said:

    @Neoon said:
    The only thing you have to look out for, is if you wait for more than 14 days.
    Despite no delivery, OVH might deny you any refund until either the server is delivered or the DC kills your order because they can't fulfill it.

    I can't wait that long, I need to migrate my project, what should I do

    Make temporary migration to other provider that has per hour billing e.g hetzner, scaleway.

    Sir, its called Expenzner.

    Thanked by 1luckypenguin
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