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Is the technical department of DartNode working?
AndresTolla
Member
I’ve purchase the drop2 (4x vps) And there are some network issues on the Storage KVM. I’ve submitted a ticket, and asked in the live stream. I received a email just now. They reactivated my vps, but the issue didn’t resolve. I still can’t connect to the storage kvm.
Ticket ID #26000 @DartNode
Comments
Sometimes they are working
it is a bit hit and miss.
maybe also ask @keoir
Don't worry, they haven't delivered the $7/y dedis their support guy promised either yet. It's only been a couple of months, so i still have hope. Stay strong brother!
No
i guess it's good they're setting expectations up front for what kind of service to expect.
Yes, the legendary Daniel is racking servers 14 hours a day.
If you bought a dedicated server, you'll get it by Black Friday.
https://lowendtalk.com/discussion/214556/dartnode-13-99-flash-deal-the-9gbps-houston-firehose-vs-the-5-iops-soda-straw
https://freaky-fast-digital-coma.yoursunny.dev/
Yes they are, relentlessly! As a matter of fact they are working at several different places at once.
Maybe they are sleeping!!
I have received the ticket reply, but it still hasn't helped me solve the problem after several hours.
"I've looped in our Accounting team since they're best equipped to help with this. Someone from that team will be picking this up shortly — you should hear back within 168 hours."
-Simo
So funny 🤣 ur worth a thumb 👍
14 hours a day is a lot already but when the pressure gets high Daniel works at night too.
Wtf is the problem? "Some network issues" or you flat out cannot access it?
What troubleshooting have you done from the VNC console? Nobody can help you if you don't provide basic details you're responsible for.