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horrible network on hostslim 14 eur let deal

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Comments

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @bustersg said:
    i signed their cheap reseller hosting.. very happy at first then their Installatron cannot work anymore. opened ticket, reply was they working with Installatron ... almost a month and no updates. if i cant use softaculous or Installatron for ease of click-to-install, then why do i still want shared hosting, might as well go VPS setup myself.
    sorry for the rant - the owner Ralph was kind and quick in reply though.

    Hey! What is your ticket ID. I'll check what's going on.

    Thanked by 1bustersg
  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @rm_ said:
    30%+ packet loss by now pretty much all the time.

    Ticket #618683 unanswered for 2 days.

    @VPSSLIM is it maybe time to conclude that we have failed at hosting, and go do something else?

    I think this is isolated to one node/subnet with the IP change maybe you are running two IPS now, with the old subnet not yet removed. It's an assumption, I'll look into your ticket shortly.

  • bustersgbustersg Member

    @VPSSLIM said: Hey! What is your ticket ID. I'll check what's going on.

    Pmed and thank you.

  • rm_rm_ IPv6 Advocate, Veteran
    edited June 10

    @VPSSLIM said: I think this is isolated to one node/subnet with the IP change maybe you are running two IPS now, with the old subnet not yet removed.

    The graph above is pinging IPv6 of the VM which has not changed.

    @VPSSLIM said: I'll look into your ticket shortly.

    In ticket I got "please recheck" (with no improvement whatsoever), certainly reminds me of another recent story with a different provider.

  • NeoonNeoon Community Contributor, Veteran

    @VPSSLIM said:

    @rm_ said:
    30%+ packet loss by now pretty much all the time.

    Ticket #618683 unanswered for 2 days.

    @VPSSLIM is it maybe time to conclude that we have failed at hosting, and go do something else?

    I think this is isolated to one node/subnet with the IP change maybe you are running two IPS now, with the old subnet not yet removed. It's an assumption, I'll look into your ticket shortly.

    You sure the old subnet is not removed? IPv4 connectivity died yesterday.
    Not to speak of IPv6, which is dead since 2 months.

  • rm_rm_ IPv6 Advocate, Veteran
    edited June 10

    @Neoon said: Not to speak of IPv6, which is dead since 2 months.

    Dis guy is failing to have the wrong 2a subnet replaced into 2406, please help him @VPSSLIM, tiket #662011

    Not that we care anymore if this stays 30% packet loss, no renewal for you.

  • rm_rm_ IPv6 Advocate, Veteran

    Worse than ever, all the time now.

  • NeoonNeoon Community Contributor, Veteran

    Indeed its fucked, IPv6 still broken.
    I think @VPSSLIM just gave up, how about refunds then?

  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @rm_ said:
    Worse than ever, all the time now.

    Can you check if it's better for you now?

  • rm_rm_ IPv6 Advocate, Veteran

    @VPSSLIM said: Can you check if it's better for you now?

    Seems better now, can you tell us what was the cause and what you did to prevent it from repeating again? Because this kind of problem happens at least for the 2nd time (see creation of this thread).

    Thanked by 1borkedascii
  • VPSSLIMVPSSLIM Patron Provider, Veteran

    @rm_ said:

    @VPSSLIM said: Can you check if it's better for you now?

    Seems better now, can you tell us what was the cause and what you did to prevent it from repeating again? Because this kind of problem happens at least for the 2nd time (see creation of this thread).

    The problem was the Intel ixgbe NIC ring buffers were too small on your specific node.

    Your node had:

    RX: 512
    TX: 512

    but the NIC supports:

    RX: 8192
    TX: 8192

    On a busy KVM/VPS node, traffic comes in bursts. With RX only 512, the NIC buffer filled up before Linux could process the packets, so the NIC dropped them as:

    RX missed
    RX dropped

    This has been solved.

  • bustersgbustersg Member
    edited 6:55AM

    how about my shared hosting Error: "Installatron is temporarily disabled. Please contact your administrator." ?

  • rm_rm_ IPv6 Advocate, Veteran

    @VPSSLIM said: This has been solved.

    Turns out it hasn't. It was good for a while, but now bad again.

  • rm_rm_ IPv6 Advocate, Veteran

    And entirely down since 1 hour ago.

  • NeoonNeoon Community Contributor, Veteran

    Your services in Tallinn might be the cheapest, but that's far away from reliable or stable.
    My Ticket jet not resolved, IPv6 still dead.

  • rm_rm_ IPv6 Advocate, Veteran

    Back after 2 hours, green for now, we shall see for longer.

  • NeoonNeoon Community Contributor, Veteran

    @rm_ said:
    Back after 2 hours, green for now, we shall see for longer.

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