horrible network on hostslim 14 eur let deal

VPSSLIM

@bustersg said:
i signed their cheap reseller hosting.. very happy at first then their Installatron cannot work anymore. opened ticket, reply was they working with Installatron ... almost a month and no updates. if i cant use softaculous or Installatron for ease of click-to-install, then why do i still want shared hosting, might as well go VPS setup myself.
sorry for the rant - the owner Ralph was kind and quick in reply though.

Hey! What is your ticket ID. I'll check what's going on.

VPSSLIM

@rm_ said:
30%+ packet loss by now pretty much all the time.

Ticket #618683 unanswered for 2 days.

@VPSSLIM is it maybe time to conclude that we have failed at hosting, and go do something else?

I think this is isolated to one node/subnet with the IP change maybe you are running two IPS now, with the old subnet not yet removed. It's an assumption, I'll look into your ticket shortly.

bustersg

@VPSSLIM said: Hey! What is your ticket ID. I'll check what's going on.

Pmed and thank you.

rm_

@VPSSLIM said: I think this is isolated to one node/subnet with the IP change maybe you are running two IPS now, with the old subnet not yet removed.

The graph above is pinging IPv6 of the VM which has not changed.

@VPSSLIM said: I'll look into your ticket shortly.

In ticket I got "please recheck" (with no improvement whatsoever), certainly reminds me of another recent story with a different provider.

Neoon

@VPSSLIM said:

@rm_ said:
30%+ packet loss by now pretty much all the time.

Ticket #618683 unanswered for 2 days.

@VPSSLIM is it maybe time to conclude that we have failed at hosting, and go do something else?

I think this is isolated to one node/subnet with the IP change maybe you are running two IPS now, with the old subnet not yet removed. It's an assumption, I'll look into your ticket shortly.

You sure the old subnet is not removed? IPv4 connectivity died yesterday.
Not to speak of IPv6, which is dead since 2 months.

rm_

@Neoon said: Not to speak of IPv6, which is dead since 2 months.

Dis guy is failing to have the wrong 2a subnet replaced into 2406, please help him @VPSSLIM, tiket #662011

Not that we care anymore if this stays 30% packet loss, no renewal for you.

rm_

Worse than ever, all the time now.

Neoon

Indeed its fucked, IPv6 still broken.
I think @VPSSLIM just gave up, how about refunds then?

VPSSLIM

@rm_ said:
Worse than ever, all the time now.

Can you check if it's better for you now?

rm_

@VPSSLIM said: Can you check if it's better for you now?

Seems better now, can you tell us what was the cause and what you did to prevent it from repeating again? Because this kind of problem happens at least for the 2nd time (see creation of this thread).