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alexhost NL server outage and no restore ETA?

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Comments

  • edited 1:06AM

    That's like complaining the grocery store is closed after a hydro pole providing them power is taken out in an accident. The action item is on the Hydro company to restore power, the grocery store ain't restoring power themselves and it's not a black eye on the grocery store.

    Why using analogy? I can make 10 analogy with your mum in those also. The grocery store doesn’t control the power grid. A host controls its server stack, redundancy, monitoring, failover, and vendor choices, upstream services, etc.

    How about using facts first, tell Alexhost to remove 99.99% uptime on their website, coz it is 98% on NL location (at least for now) .

  • zedzed Member

    this thread lol, thanks!

  • ahmede2ahmede2 Member

    There were 800 servers seized. The entire infrastructure was targeted. Remembering megaupload, it took years for some data to be recovered.

  • @ahmede2 said:
    There were 800 servers seized. The entire infrastructure was targeted. Remembering megaupload, it took years for some data to be recovered.

    800 servers of alexhost seized? Sorry, any update what exactly happened? is it in the news? Why were they seized though?

  • luckypenguinluckypenguin Member
    edited 3:47AM

    @ahmede2 said: There were 800 servers seized

    This has nothing to do with the case here. Nothing was seized. nLighten DC in NL decided to cut power to all MIRhosting's colo customers.
    Right now the following hosters confirmed outages and they have issued letters:
    Alexhost, vdsina.com, 4vps.su, IHC.ru, hosting-vds.com, Hip-hosting, kvmka.ru, Datacheap.ru, ruweb.net, Eurobyte.ru.

    Btw - they appointed a tranny as CEO with a funny name, Dame Dawn Childs lol, and less than 1 month after it, this happened. Sounds like April 1st joke but here is the picture:
    https://www.nlighten.com/en/press-releases/nlighten-appoints-dame-dawn-childs-as-ceo-and-matthew-harris-as-cfo-as-ai-drives-edge-infrastructure-demand/

    Thanked by 2oloke JohnnySac
  • sshboxsshbox Member

    @luckypenguin said:

    @ahmede2 said: There were 800 servers seized

    This has nothing to do with the case here. Nothing was seized. nLighten DC in NL decided to cut power to all MIRhosting's colo customers.
    Right now the following hosters confirmed outages and they have issued letters:
    Alexhost, vdsina.com, 4vps.su, IHC.ru, hosting-vds.com, Hip-hosting, kvmka.ru, Datacheap.ru, ruweb.net, Eurobyte.ru.

    This is the most succinct update so far. What I don't understand is why Alexhost is being so cagey about it. That is the reason for all the ire.

  • @sshbox said: What I don't understand is why Alexhost is being so cagey about it

    Because like everyone else, they are also kept in the dark regarding this whole situation.
    And since the following question from customers will be "ETA WEN?!", probably they decided to play it safe and just provide a backup solution instead of broken promises.

    I have nothing to do with them and not even their customer. If you ask me, the only thing
    worth to host with Alexhost is a cheapest throw-away reverse proxy to a bigger provider.

  • jure12jure12 Member

    So in the end, are the servers back online and is all customer data safe?

  • ahmede2ahmede2 Member

    @luckypenguin said:

    @ahmede2 said: There were 800 servers seized

    This has nothing to do with the case here. Nothing was seized. nLighten DC in NL decided to cut power to all MIRhosting's colo customers.

    And the reason was... there was a reason right? anyhow alexhost seems colateral.

  • @ahmede2 said: And the reason was... there was a reason right?

    The reason was the arrest of the CEO of MIRhosting. nLighten didn't want to get in hot
    water, and few days later decided to cut off power to his company, which resulted in collateral damage and effective outage of dozen or more partners who used that colo space, Alexhost among them.

    Thanked by 2ahmede2 tentor
  • According to AI, their issue takes at least 3 to 7 days to be fixed (and potentially up to 2 weeks).

    If customers don't have any backup they are cooked. ofc u should always have a backup and if needed a database replica

  • @jure12 said:
    So in the end, are the servers back online and is all customer data safe?

    No. 4 days of on going offline

  • edited 7:08AM

    @Readpainter said:
    According to AI, their issue takes at least 3 to 7 days to be fixed (and potentially up to 2 weeks).

    I guess AI is the new horoscope then. Unless Alexhost can reach an agreement with the DC they will likely have to rebuild at an entirely new location. If the article linked earlier on how the DC is holding their servers hostage is correct this will be even more painful - if they can manage to replace the hardware here and now at all. I wouldn't be surprised if they were currently waiting to see what their options will be and if those will turn out overly negative just call it a day and migrate/refund people for good.

    At this point their NL customers are probably best advised to weight if a (hopefully temporary) move to Moldova is an option for them until it's clear when (or if) a NL location will return or if it's better to take the refund and restore elsewhere. Personally i don't see why it would be all that bad to ride out the situation in Moldova (outside of the work involved in restoring there just to - potentially - move back to NL soon) but i have a feeling that a lot of customers don't really have the option to restore (backups... coughcough...) in which case right now is probably a good time to come up with a plan for what to do if the NL servers don't come back at all.

    Thanked by 1luckypenguin
  • apollo15apollo15 Member
    edited 7:24AM

    @totally_not_banned said: If the article linked earlier on how the DC is holding their servers hostage is correct this will be even more painful

    thats not hostage, it is likely court order to preserve evidence.

    evading EU sanctions and providing services to Russia cyber criminals is a serious criminal act... he's definitely looking at a few years in jail if he's luckily

  • edited 7:40AM

    @apollo15 said:

    @totally_not_banned said: If the article linked earlier on how the DC is holding their servers hostage is correct this will be even more painful

    thats not hostage, it is likely court order to preserve evidence.

    evading EU sanctions and providing services to Russia cyber criminals is a serious criminal act... he's definitely looking at a few years in jail if he's luckily

    Well, Alexhost isn't really the target of those though. They are literally collateral damage.

    As far as seriousness goes i don't see how this is much different to other zero fucks given hosts that came before them. People act like if they hadn't been able to host in NL packets would have suddenly stopped at borders or crooks wouldn't have found other shelters welcoming them with open arms. The initial targets will obviously be hit with a metric fuckton of shit but it's hardly exciting.

  • buggedoutbuggedout Member

    Why I am seeing MJJ's using the word mum whenever they reply with some shit?? Does it provide some kink or weird happiness for them??

    Thanked by 1NotFoundException
  • apollo15apollo15 Member

    @totally_not_banned said: Well, Alexhost isn't really the target of those though. They are literally collateral damage.

    of course... Im saying about Mirhosting

    Alex is just a collateral victim here, none of this is his fault

  • edited 9:30AM

    @rcy026 said:

    @Goodtesteronline said:
    Wait for the EU server guys to wake up then eat breakfast first. They dont work overtime. That is the drawback of having servers in the EU region.

    Wtf are you talking about?
    I've worked in dc's all over the world, and to be honest the EU region is very often the one with extremely good response times. The germans in particular are hard to beat, which is not an easy thing for me to admit since I hate working with germans.

    EU work ethics + Transgender CEO Data Center + Shady Cagy Host who have zero control over their servers = Disasters awaiting to Happen.

    Germany is the only exception. That why Germany is carrying the whole EU economy on its back.

  • AlyxAlyx Member, Host Rep

    The amount of brainwashing going on is sometimes fascinating.

  • edited 9:49AM

    @Goodtesteronline said:
    Germany is the only exception. That why Germany is carrying the whole EU economy on its back.

    Haha, more like running on quickly eroding past achievements. There's hardly any country that's in more of a free fall than Germany. 95% of all online business doesn't even ship there anymore... Why? Nothing but arrogant stupidity - as usual.

    Thanked by 2tentor rpqu
  • @Alyx said:
    The amount of brainwashing going on is sometimes fascinating.

    I can see I was correct in my guess that there would be lynching of Alexhost. For circumstances out of their control.

    What I didn’t expect was someone’s focus on a CEO’s identity.

    Like who gives a fuck? I think there are more pressing actions one could take such as a migration or a refund, which Alexhost has mentioned are options…

    I genuinely don’t understand the need to bash, stoking the fires for a minority(and it’s very irrelevant by the way) or even getting angry.

    If you didn’t have back ups, a plan b or a BCP… then you’ve got some thinking to do.

    Thanked by 1Alyx
  • @MaxTakeba said: I can see I was correct in my guess that there would be lynching of Alexhost

    Only one idiot, while others clearly see it's not Alexhost fault and he handles the situation better than other affected providers, by offering a refund or migration to Moldova.

    Thanked by 1Scioner
  • @luckypenguin said:

    @MaxTakeba said: I can see I was correct in my guess that there would be lynching of Alexhost

    Only one idiot, while others clearly see it's not Alexhost fault and he handles the situation better than other affected providers, by offering a refund or migration to Moldova.

    I actually counted 3.

    Thanked by 1Alyx
  • Only one idiot, while others clearly see it's not Alexhost fault and he handles the situation better than other affected providers, by offering a refund or migration to Moldova.

    I actually counted 3.

    He is still lying for Alexhost. That what a bootlicker do.
    Server went offline for 4 days and still on going, and he is like "yep, alexhost is the super reliable, trustworthy, the best host".

    Go read Trustpilot to get some sense abt Alexhost. They have many other issues as well, not just this.

  • @Goodtesteronline said:

    Only one idiot, while others clearly see it's not Alexhost fault and he handles the situation better than other affected providers, by offering a refund or migration to Moldova.

    I actually counted 3.

    He is still lying for Alexhost. That what a bootlicker do.
    Server went offline for 4 days and still on going, and he is like "yep, alexhost is the super reliable, trustworthy, the best host".

    Go read Trustpilot to get some sense abt Alexhost. They have many other issues as well, not just this.

    Who is he? Please address them accordingly, I have no clue who you are on about.

    And I spent 2 minutes reading the trust pilot reviews. Here’s a 3 point summary of the most recent ones.
    1. They actually reply to the majority of them. Neat.
    2. Half of them were due to spam/fraud suspensions. They clearly give a fuck about their IP rep.
    3. I did actually see some positive reviews and no negative reviews about this particular situation they’re in.

    🥱

  • edited 11:13AM
    1. Half of them were due to spam/fraud suspensions. They clearly give a fuck about their IP rep.

    They (Alexhost) recycle dirty trash IP ranges abused by past users, reassign them to new customers, then suspend those customers for problems tied to the IPs, for bogus reports or flagged. That’s not normal hosting.

    Most of these suspensions are false positives. Worse, they may know the IPs are already poisoned and still use suspensions to squeeze money from victims. They probably knowingly doing this.

    Check comparable hosts: same issue? No.

    Trustpilot when enough negative reviews repeat the same pattern, it’s usually true.

  • AlyxAlyx Member, Host Rep

    I guess this thread teaches us that its better to get your colocation directly from the DC and not some shady intermediate.

    Also, if you wanna host anything important, maybe don't pick crappy providers.
    If you do, you have no right to cry.

    If you cry anyways, don't be a dick to people that have nothing to do with the situation.

    Thanks for my TED talk.

    Thanked by 2JohnnySac oloke
  • edited 11:15AM

    @Goodtesteronline said:

    1. Half of them were due to spam/fraud suspensions. They clearly give a fuck about their IP rep.

    They recycle dirty traah IP ranges abused by past users, reassign them to new customers, then suspend those customers for problems tied to the IPs, for bogus reports or flagged. That’s not normal hosting.

    Yeah, those fuckers think the couple cents they save by skipping the paperwork to request new virgin ranges from RIPE will make them rich or something. Total low level scumbags.

    Check comparable hosts

    Could you give a comparable example? Mivocloud? Trabia?

    Thanked by 1Goodtesteronline
  • AlyxAlyx Member, Host Rep

    @totally_not_banned said: Yeah, those fuckers think the couple cents they save by skipping the paperwork to request new virgin ranges from RIPE will make them rich or something. Total low level scumbags.

    Exactly, just ask for a bunch of new IPs.
    RIPE for sure doesn't even know what to do with all the free, unused IPs 🤣

  • @totally_not_banned said: those fuckers think the couple cents they save by skipping the paperwork to request new virgin ranges from RIPE

    Add a sarcasm note, clearly you know RIPE doesn't allocate IPv4s since a decade ago.
    Now you have to deal with shady resellers like interlir, ipxo, prefixbroker, or the LET
    thread in the sticky :)

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