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Tbh not a racknerd fan hardware blows, those refunds seem to all be credit based to me? seems pointless if the DC is gone, should of just given proper refunds no argument they can take the tiny loss of those actually affected.
(But don’t think they scam, like velox media)
Sucks but I don’t think that’s down to racknerd regardless, peering could of simply changed = same dilema, small % of ppl in that DC are unhappy this obsession with DC change is baffling.
OvH are scammers when there DC turned into ball of fire too?
Careful Andrew from Legal is gonna call the DOJ on you
I live in a third world shithole, good luck.
Your definition of scam, is just wrong mate, simple.
get over it you scammed, they did not.
I honestly don't think so, because he referred to VeloxMedia as a scam. Eric would not have done that.
So the OP of the relevant post should explain why he can't use the credits and request a refund through another method. Instead, he tried calling RackNerd a scam, despite RackNerd replying with a very polite and well-thought out explanation. If he privately contacts them and explains the situation, I'm sure things will work out.
I actually agree with you that it would be problematic to refund in credits if the credits are now useless, but jumping to conclusions, attacking the provider, and calling them scammers isn't right. It's certainly not a scam.
You catch more flies with honey than with vinegar.
It’s okay i’m in UK, tell Eric i’m home between 4PM onwards, happy to receive visits
So you agree they need to offer prorated refunds and not just credits for something they can't use? Without it they're 100% a scam just like many other providers here like velox and all these deadpools.
What happened with OvH? They do the same thing?
They tried and weren't able. That's why they called them a scam. Even racknerd said on here they won't give refunds.
Clearly not what I said and you know that, trying to be a smartass
I said the refund isn’t a refund if it’s a credit. but they were never obliged to give a refund just missing time + DC move. The contract said as much.
You gotta chill my dude. There isn't any evidence that RN sold those deals with knowledge that they'd have to move everyone to a new DC. That means that they aren't scamming. You can argue that they owe some people refunds because they can't deliver what was agreed upon, but that isn't a scam. They probably don't have enough cash on hand to refund everyone, so they will likely do their best to come to some solution for the people who truly bought DC2 and aren't literally trying to scam RN like the OP of the other thread. People who bought LA, or some other location, are still getting LA. RN needs to find a solution for those folks that bought DC2, and it seems like they are doing their best to work through it. Forest already broke it down pretty clearly above.
They sold a specific service at a specific DC and can no longer afford to give that DC anymore so are ripping off that guy and everyone else forcing them to go to another DC. This is a scam. They can't afford to prorate refund like they need to.
Where did the contract say they're allowed to sell one service but give another? They specifically sold in that one DC
This. 100% this.
I do agree that they should refund people who specifically needed to use DC2, but that's a different topic. And that hasn't been resolved (because the angry customer just started yelling rather than explaining the situation).
The existence of a contract dispute does not immediately indicate a premeditated attempt to profit by taking money while knowing that the service will not be provided (aka scamming).
Aaaand he's banned. I was wondering when that would happen.
annnnd he's gone! Good stuff
Your talking from a user point, without even 1% of business understanding.
Contracts don’t work on emotion, or maybe’s they have several closes in the hosts / providers favour like any other platform or company.
They are required to meet there own SLA’s Uptime, etc. With there own set repercussions. They are not bound to guarantee your service exactly where it was deployed. GO show me where it says that.
He's dead, Jim.
its not my fault i taken some pill shaped objects and im very typey rn i dont care what it is
GOTCHA BITCH!
That escalated quickly
mainmod's clearly a butthurt scalper, but why waste time whining about this? I thought scalping was a numbers game, sometimes you make a killing and sometimes you take a bath. Irrationally whining for refunds is just wasting his time.
The other cunt was upfront he didn't use it much anymore so was trying to take advantage for a refund he wouldn't ever get.
Just thought I'd stop by and let everybody know my 3 vps' from velox are up and working as they should. Lames here thought they were going to deadpool in december 2025 and it's almost june 2026. Heading into my 2nd year with velox. People here got their boxes terminated because they jumped the gun and started making assumptions. Now they're bitching about RN because they got nothing else to talk about... can't make this up, they been dead wrong and still talking like they are right, bunch of lames.
Consider yourself lucky instead of naming other people "lames". There have been numerous customers who are terminated; it happens more or less randomly. If you're so happy with Velox, pay in advance for 3 years and report here when you've been scammed.
You are a funny fella. If i may offer you some advise: Don't ever go into cybercrime. There are these little habits people form or basically start off with that they often times don't really even notice. It's nothing serious. I have a good selection of those myself but in the end you need to keep track. That doesn't seem to work overly well for some people though.
It's been so long since I bothered with this thread that I can't remember if you're one of Eric's alts or just someone deluded enough to continue trusting a known scammer. I guess that's fine if you have nothing of value on your server.
Important update from BoloxMedia
Hello,
We're writing to let you know about a significant infrastructure upgrade coming to your services hosted in our UK datacenter. This rollout completes the final phase of a multi-datacenter modernization program we've already delivered across our NL, US-East, and US-West locations — and it unlocks a substantial set of new features and capabilities for your environment.
The first phase will begin in the coming days.
MIGRATION TIMELINE
Phase 1 — Hardware & Networking
Approximately 1 hour of downtime per machine. We'll be upgrading hardware, physically relocating servers into the new rack, and configuring the switches to receive your IP addresses on the new infrastructure.
Phase 2 — Hypervisor Migration
Approximately 30 minutes of downtime per machine, depending on size. This brings your services onto our new enterprise hypervisor platform.
Because this migration involves multiple backups, full testing, and manual verification across thousands of services, we are not able to provide an exact timeline for when each individual service will be migrated. We'll communicate ahead of each phase that affects your environment.
WHAT WE'VE BUILT
We've migrated to enterprise VMware hypervisors and rebuilt all of our tooling in-house from the ground up. Key improvements include:
• HA clustering with redundant failover
• Disaster recovery and business continuity
• Datacenter-to-datacenter tunneling
• Resource balancing, monitoring, and reporting
• Load balancing and ongoing optimization
• Vulnerability management and penetration testing
• Enterprise-grade stability and security
• Expanded backup resources
• A new billing, ticketing, and management portal
HOW THE MIGRATION WORKS
Services move over in stages to minimize disruption:
WHAT STAYS THE SAME
Your services, billing, plans, and IP addresses remain unchanged. This is purely an infrastructure upgrade to improve reliability and performance under the hood.
If you have any questions, please reply to this message or open a ticket — we're happy to help.
Best regards,
Eric Banks
Velox Media Inc
Good. Cos using that client area in Chinese is a bitch.
Let's do a hostile takeover of VM
What are you using it for?