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BuyVM.net: Price Adjustments

124

Comments

  • MikePTMikePT Veteran

    @emgh said:

    @MikePT said: Plus, Fran is just awesome.

    He sold the company

    Yep, I'm aware of that, but he's still helping a bit there! :)

  • ralfralf Member

    @tentor said:

    @ralf said:
    To me, sending an e-mail explaining that your costs have gone up by around 15%, and using that to justify a 30% increase isn't a great look IMHO.

    I suspect I'll probably end up letting mine go - I've had BuyVM for years because I always wanted to fill out the anycast set, but because actually getting them all is so hard I still only have ex-LUX, ex-NL, now-CH. With this rise, it'll be one of my most expensive EU servers whilst also one of the least powerful.

    Can I get your server? If anyone else also cancels their BuyVM I am also happy to hear you in my DMs

    I don't think BuyVM allow transfers, AFAIK is you cancel and then on around the 7th of every month any server that hasn't been renewed is resold. All billing periods are calendar months so they all expire on the same time.

  • tentortentor Member, Host Rep

    @ralf said:

    @tentor said:

    @ralf said:
    To me, sending an e-mail explaining that your costs have gone up by around 15%, and using that to justify a 30% increase isn't a great look IMHO.

    I suspect I'll probably end up letting mine go - I've had BuyVM for years because I always wanted to fill out the anycast set, but because actually getting them all is so hard I still only have ex-LUX, ex-NL, now-CH. With this rise, it'll be one of my most expensive EU servers whilst also one of the least powerful.

    Can I get your server? If anyone else also cancels their BuyVM I am also happy to hear you in my DMs

    I don't think BuyVM allow transfers, AFAIK is you cancel and then on around the 7th of every month any server that hasn't been renewed is resold. All billing periods are calendar months so they all expire on the same time.

    @Francisco could you please confirm/deny if VPS transfer is possible? I don't care if it comes with additional fee, willing to pay that as well.

    Thanked by 1wrox
  • allthemtingsallthemtings Member, Megathread Squad

    @tentor said:

    @ralf said:

    @tentor said:

    @ralf said:
    To me, sending an e-mail explaining that your costs have gone up by around 15%, and using that to justify a 30% increase isn't a great look IMHO.

    I suspect I'll probably end up letting mine go - I've had BuyVM for years because I always wanted to fill out the anycast set, but because actually getting them all is so hard I still only have ex-LUX, ex-NL, now-CH. With this rise, it'll be one of my most expensive EU servers whilst also one of the least powerful.

    Can I get your server? If anyone else also cancels their BuyVM I am also happy to hear you in my DMs

    I don't think BuyVM allow transfers, AFAIK is you cancel and then on around the 7th of every month any server that hasn't been renewed is resold. All billing periods are calendar months so they all expire on the same time.

    @Francisco could you please confirm/deny if VPS transfer is possible? I don't care if it comes with additional fee, willing to pay that as well.

    Its possible to transfer buyvm yes

    Thanked by 1tentor
  • AndruAndru Member

    @allthemtings said:

    @tentor said:

    @ralf said:

    @tentor said:

    @ralf said:
    To me, sending an e-mail explaining that your costs have gone up by around 15%, and using that to justify a 30% increase isn't a great look IMHO.

    I suspect I'll probably end up letting mine go - I've had BuyVM for years because I always wanted to fill out the anycast set, but because actually getting them all is so hard I still only have ex-LUX, ex-NL, now-CH. With this rise, it'll be one of my most expensive EU servers whilst also one of the least powerful.

    Can I get your server? If anyone else also cancels their BuyVM I am also happy to hear you in my DMs

    I don't think BuyVM allow transfers, AFAIK is you cancel and then on around the 7th of every month any server that hasn't been renewed is resold. All billing periods are calendar months so they all expire on the same time.

    @Francisco could you please confirm/deny if VPS transfer is possible? I don't care if it comes with additional fee, willing to pay that as well.

    Its possible to transfer buyvm yes

    *posibel.

    Thanked by 2allthemtings tentor
  • ehabehab Member

    regards from @黑大帅

    Thanked by 1totally_not_banned
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ralf said: don't think BuyVM allow transfers, AFAIK is you cancel and then on around the 7th of every month any server that hasn't been renewed is resold. All billing periods are calendar months so they all expire on the same time.

    >

    "It depends".

    Some plans can be transferred, I think almost all 'BuyVM' plans can be.

    'Anynode' plans from back in the day though can't be transferred.

    Francisco

    Thanked by 2tentor ralf
  • ehabehab Member

    @Francisco is it still working?

  • AnaisAnais Member

    Huh, I would have expected that BuyVM eventually would make better offers, not worse :'(

  • Despite all the price changes there is still no stock :-)

    Thanked by 2tentor yoursunny
  • zedzed Member

    @TheGreatOakley said:
    Despite all the price changes there is still no stock :-)

    nobody's cancelling, if they leave at all they'll just not renew. anyway this was always scarcity marketing.

  • MannDudeMannDude Patron Provider, Veteran

    @zed said:

    @TheGreatOakley said:
    Despite all the price changes there is still no stock :-)

    nobody's cancelling, if they leave at all they'll just not renew. anyway this was always scarcity marketing.

    Stock isn't added instantly anyway. If I cancelled 5x 512mb plans (I'm not) it's not like they'll just show up as available stock the second they're terminated.

    I forget what days they readd available stock, it's like twice a month or something. One of the affiliate bros or something probably knows.

    Thanked by 2zed tentor
  • stouferzstouferz Member

    typical move. lets pass on our losses to the customer. glad i left this shithole.

  • zedzed Member

    @stouferz said:
    typical move. lets pass on our losses to the customer. glad i left this shithole.

    that's not really fair dude, business gotta make money, people gotta eat.

  • rcy026rcy026 Member

    @stouferz said:
    typical move. lets pass on our losses to the customer. glad i left this shithole.

    That's...kind of the whole idea of a company.
    Companies sell something to a customer to get money to cover their costs, and hopefully make a little profit so that there even is a reason for the company to exist.
    Do you know of any other way to cover costs then with money from customers? I'm sure a lot of providers would be very interested to hear about that.

    Thanked by 1tentor
  • MannDudeMannDude Patron Provider, Veteran

    @rcy026 said:

    @stouferz said:
    typical move. lets pass on our losses to the customer. glad i left this shithole.

    That's...kind of the whole idea of a company.
    Companies sell something to a customer to get money to cover their costs, and hopefully make a little profit so that there even is a reason for the company to exist.
    Do you know of any other way to cover costs then with money from customers? I'm sure a lot of providers would be very interested to hear about that.

    Fran could just go to the casino every Friday night and drop a bag on black.

    Thanked by 3network yoursunny tux
  • renewedrenewed Barred

    My recommendation is to cancel, as a multimillion-dollar company would be better off losing a few customers than worrying about such insignificant costs.

  • vinhaisvinhais Member

    @LEBUserJoe said:
    Can someone explain this mass price increase?

    I get it lot of things have higher operating costs, but existing services? existing hardware that’s already paid? assuming the 15% increase is mainly discussing the increased hardware costs? it’s not been made clear what makes up this 15%

    Why punish your existing customer base?

    Servers burn out, components malfunction, data centers increase energy costs, ISPs raise bandwidth costs... BuyVM was solid and stable for years; I don't even remember how many years those prices have been fixed, and they're probably outdated.

    Thanked by 1tentor
  • TimboJonesTimboJones Member

    @stouferz said:
    typical move. lets pass on our losses to the customer. glad i left this shithole.

    How old are you? Losses don't evaporate into thin air and is always the case in business. If you're older than 16, go back to school.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @vinhais said: don't even remember how many years those prices have been fixed

    2015/2016 was when Slices went up originally on E3 V3's.

    Francisco

    Thanked by 2tentor rpqu
  • bohodevbohodev Member

    Always Sold out

    Thanked by 1wemanageit
  • @corbpie said:
    Are the rare promo plans ($10 semi annual 512mb) going up too?

    It may cost $15 per semi-annual period.
    As confirmed via support ticket, the annual one will be adjusted to $30 per year. Given this substantial 50% price hike, I will be canceling my servers.

  • tentortentor Member, Host Rep

    @LetsEnjoyTea said:

    @corbpie said:
    Are the rare promo plans ($10 semi annual 512mb) going up too?

    It may cost $15 per semi-annual period.
    As confirmed via support ticket, the annual one will be adjusted to $30 per year. Given this substantial 50% price hike, I will be canceling my servers.

    Please transfer them to me instead

    Thanked by 1rpqu
  • 3K333K33 Member, Host Rep

    @tentor said:

    @LetsEnjoyTea said:

    @corbpie said:
    Are the rare promo plans ($10 semi annual 512mb) going up too?

    It may cost $15 per semi-annual period.
    As confirmed via support ticket, the annual one will be adjusted to $30 per year. Given this substantial 50% price hike, I will be canceling my servers.

    Please transfer them to me instead

    or to me!

    Thanked by 2tentor rpqu
  • I am cancelling too. IP is not that clean. Customer service isn't very helpful either.

  • luckypenguinluckypenguin Member
    edited May 10

    Looking to transfer out a nice, 512MB slice in (ex) LU, now apparently CH. Renewal was $20 annually. Smooth 6 years of work, almost no downtimes I can remember. I doubt they sell that now. Renewal is on August.

    P.S.
    Running OpenBSD on it, still had about half or more of ram idling, lol.
    So yeah, for a minimalistic project this is an ideal box. Not a Minecraft gameserver.
    The reason I don't plan to renew is because I found a more elegant solution for my workload,
    but overall I can only say positive things about BuyVM, especially given the price...

  • Thought buyvm fully became Cloudzy, every time I've tried to buy from them in the last few months they are out of stock and link to Cloudzy

    Thanked by 1wemanageit
  • crunchbitscrunchbits Member, Patron Provider, Top Host

    @whynotlearn said:
    That's alright mate, I hope that the person who is able to discuss shows up on the thread as I would really love to get some numbers/transparency!

    @Francisco said: That said, it was a bit of everything. Some datacenters weren't in contract when the sale happened last year, which meant Hannan had to negotiate new rates, and they got in a good hike on him then, i think around 20% on one place alone. Telehouse just did a mass hike on power this year (15%+). Miami went through an absolute shitshow because it changed hands 3 times in just a few months, with DR now doing a sizable bump too. CH costs more than LUX, as well as transport costs to get HE into the DC. The EU power stuff dug into it too, but not quite as bad.

    Once again though, although I know that you can't provide me the exact numbers but 20% increase in a DC rent/power hike doesn't correspond to an equal amount within the VPS itself as VPS has more things involved but it certainly impacts negatively but I am unsure to say how much to if the price hike would seem reasonable to the end user, but either way I can't say how the reaction of the end user would be until more people comment and thanks for your response your detailed response @Francisco and I hope that BuyVM sorts these things out with their customers. Nobody wishes to be in a situation where they have to price hike things hopefully so I hope things sort themselves out.

    Sure, I'll give you some real numbers.

    My first deals locked in (and kept co-terming new space/rollouts until they finally stopped that in late 2025) some sites as low as ~$128/kW/mo. Go get quotes now, especially at scale sub ~500kW for colo, and you're going to be fighting them back down towards $200/kW/mo. I'm working through some >1MW deals and we're having to pull every last trick in the book (We'll bring new fiber, 66+ month commits, ramp schedules, plus-e pricing schedules where we eat all utility risk/nonsense, etc) and I'm still getting kicked in the sack trying to get below $200/kW/mo at scale. It's doable, but absolutely nothing like before--and I suspect all existing commits are going to get ratcheted soon as they can.

    Keep in mind as well: that's just power/space, not factoring in transit & bandwidth/fiber/XC's/labor/etc. Throw in a nice 300-1000% ramp in core components (HDD, NVMe, SSD, and DDR4+5 RAM). Motherboards/CPUs being "at retail" at best. It's why you're seeing basically everyone have to adjust.

    I think there are ways to still become creative, or try to tighten the belt and offer more but overall I highly doubt it's pure greed.

  • crunchbitscrunchbits Member, Patron Provider, Top Host

    Hmm, it's long to read on a saturday night while I wait for them to finish drying my lambo thanks to these price hikes.

    Generally speaking:

    • EU: Most expensive space/power, cheap(est?) bandwidth
    • NA/USA: Can be very cheap space/power, low-medium bandwidth costs
    • APAC: Medium to very expensive space/power, most expensive bandwidth

    Always outliers, and you can find expensive power in crowded telco hotels in the US (just found some myself!).

    Most power (industrial/commercial) for DCs in most of the regions of the US that I would be/targeting is ~$0.07 to $0.12c/kWh. However, minus being on a plus-e model you're not paying that. You're paying a fixed $XXX/kW/mo at best and they're pre-baking rate hikes into that. If you go plus-e, you're still paying $130-ish/kW/mo for the floor space and internal supply/maintenance, and then eating whatever the utility pass-through would be (generally assume another $60-90/kW/mo on top of that). Baseline.

    Network will be whatever it is, still scales well (cost-wise) but the layer 2 stuff (lit or dark) keeps creeping. And sucks. You always need to bash skulls to find an actual diverse path because they'll flat out lie or incompetently assert that the circuits don't collapse anywhere, promise! So many issues with that. "Oh, yeah, well it's totally diverse. Except that node. Didn't think you'd care?"

    Hardware?

    I can tell you that HDDs used to be ~$5-6/TB for good quality recerts or decent pulls. Now recerts (but warrantied a year) are--or were-- ~$19/TB and thats when buying 7 digits worth at a time. That price is now ~$30-35/TB as of May 1.

    Enterprise SSDs are basically useless to touch now outside of absolutely must use (imo): 960GB used non-recert units are $150ish. These used to be $30-40 under a year ago.

    U.2/U.3 NVMe (used/third party recert and health checked) is about the same pricing, so might as well get those. Going to be worthwhile much longer into the future and keep you competitive.

    RAM? We all know the pain here. DDR4 has retreated from "I'm just done deploying it, fuck it" territory back to "Painful, but we can at least finish off these otherwise empty chassis and eat an extra 4-6 months on ROI".

    That being said it's just nature of the game. Get creative, figure something out, find a way to maybe add legitimate features/value if you have to raise. I view it sort of the same as when I (and likely many other hosts) first started: sure, hardware and space was cheaper but you had 5-10x the competition because of that. You still had to differentiate, stand-out, do something, target something.

    I will say, looking back to when we were like ~98% sure a $3 stick of 16GB DDR4 was bad and we'd just toss to recyclers because it wasn't even worth the time/risk to shove it out really is a fond memory. Now you might be carrying a 20% downpayment of a really nice house from the office to the DC in your hands, definitely reminds you how things have changed.

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