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Rabisu - Hosting Solutions
Shells Virtual Desktop
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Rabisu is the worst server I have ever used.

黑大帅黑大帅 Member

The server went offline last night while I was sleeping. When I woke up this morning, I saw that it had been down for eight hours. I submitted a support ticket, but received no response. It was only after I demanded a refund that they finally replied—telling me they had "escalated the issue to another department." What a garbage provider.
The server provider won't respond if you don't request a refund.

Comments

  • plumbergplumberg Veteran, Megathread Squad

    8 hours wait for support?

    Thanked by 1sillycat
  • plumbergplumberg Veteran, Megathread Squad
  • 黑大帅黑大帅 Member

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

  • plumbergplumberg Veteran, Megathread Squad

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

  • 黑大帅黑大帅 Member

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.> @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

    Yes, the pre-sales customer service team told me that they provide instant replies.

  • 黑大帅黑大帅 Member

    I see that this vendor has already been banned on LowEndTalk—I hadn't noticed.

  • @黑大帅 said:
    Yes, the pre-sales customer service team told me that they provide instant replies.

    Thanked by 1gbzret4d
  • DejavuMoeDejavuMoe Member

    @黑大帅 said:
    I see that this vendor has already been banned on LowEndTalk—I hadn't noticed.

    Part (or possibly all) of the reasons why they were banned was because they used LLM or AI agents to reply to posts and announce transactions. Many times the transactions were completely inconsistent with the needs of some post authors.

    @黑大帅 said: the pre-sales customer service team told me that they provide instant replies.

    A few weeks ago, I also encountered a virtual machine shutdown in Los Angeles that could not be started. I received a reply more than ten hours after requesting a ticket and the problem had been eliminated.

  • plumbergplumberg Veteran, Megathread Squad

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.> @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

    Yes, the pre-sales customer service team told me that they provide instant replies.

    Should have not slept
    And created a ticket every 15 mins

    Thanked by 1mans_xd
  • mans_xdmans_xd Member

    well, they kyc out of nowhere even though i already a customer and had a turkish vps with them, that's too many red flag even if somehow turkish vps was good

    request refund and asked to close my account, but they didn't care and i had enough to reply anymore

    Thanked by 1plumberg
  • 黑大帅黑大帅 Member

    @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.> @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

    Yes, the pre-sales customer service team told me that they provide instant replies.

    Should have not slept
    And created a ticket every 15 mins

    This piece-of-shit server—its network card inexplicably crapped out, making it impossible to connect. I actually had GPT fix it for me...

  • mans_xdmans_xd Member

    @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.> @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

    Yes, the pre-sales customer service team told me that they provide instant replies.

    Should have not slept
    And created a ticket every 15 mins

    lmao

    Thanked by 1plumberg
  • noisycodenoisycode Member

    How much did you pay?

  • plumbergplumberg Veteran, Megathread Squad

    @noisycode said:
    How much did you pay?

    Threeifty billion yrillions

  • noisycodenoisycode Member

    @plumberg said:

    @noisycode said:
    How much did you pay?

    Threeifty billion yrillions

    That's what I thought.

  • plumbergplumberg Veteran, Megathread Squad

    @noisycode said:

    @plumberg said:

    @noisycode said:
    How much did you pay?

    Threeifty billion yrillions

    That's what I thought.

    Exactly

  • LeviLevi Member

    French has a telling: if you are being raped and there is no way out - at least enjoy it.

  • tentortentor Member, Host Rep

    Wow I didn't knew username could include non-ASCII characters

  • ehabehab Member
    edited May 7

    i just came to see you better

    f++k

  • zephyr32zephyr32 Member

    I remember the memory of the vds I was trying out being ballooned from 4gb to 2 even when in use....

  • beanman109beanman109 Member, Host Rep, Megathread Squad

    @tentor said:
    Wow I didn't knew username could include non-ASCII characters

    yeah dont let the mods know you can å̷̡̢̛̱̟̭̭͍̠̺̮̫͇͚̝̳̞̘̘̥̠̲̣͖̰̼͖̟̩̳̈́̄̄̅̊͛̾̋̀̿̒́̏͌̅̔̾̊̎͐̅̒̀́́̽̄̅͑̿̽͊͗̈́̔̾̈͘̚̕͝͠

    Thanked by 1tentor
  • TimboJonesTimboJones Member

    @黑大帅 said:

    @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.> @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

    Yes, the pre-sales customer service team told me that they provide instant replies.

    Should have not slept
    And created a ticket every 15 mins

    This piece-of-shit server—its network card inexplicably crapped out, making it impossible to connect. I actually had GPT fix it for me...

    RemoteHandsGPT?

    Thanked by 1totally_not_banned
  • TimboJonesTimboJones Member

    @黑大帅 said:

    @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.> @plumberg said:

    @黑大帅 said:

    @plumberg said:
    8 hours wait for support?

    That's incorrect; unless you actually request a refund, they won't reply to you.

    So did they commit 24/7 personal guaranteed support?

    Yes, the pre-sales customer service team told me that they provide instant replies.

    Should have not slept
    And created a ticket every 15 mins

    This piece-of-shit server—its network card inexplicably crapped out, making it impossible to connect. I actually had GPT fix it for me...

    You should realize you're expected to troubleshoot the issue yourself and provide debug data in your initial support ticket. As you've discovered, you didn't need to open a ticket or wait, you were just too lazy or incompetent. No sympathy for you.

    The problem is you. They should refund you. You should be added to FraudRecord as difficult customer.

  • FubukiboxFubukibox Member

    I̸̲͖͌͋ ̷͇̪̅͜t̷̖͙̑̕h̶͕̖̓̑͐i̸̟͖̾n̸͍͙͙̊͒̀k̵̙͌͊͊ ̸̧̦̖̈́̏m̷̧̐͜y̵̥̌́̆ ̸̢̽̆p̷̤̲̈́͛̈ċ̵̯̪͎̈́ ̷̗̍̽̽i̷̝͌̇͒s̶̨̬͆̊ ̴̛̙͖̿͋b̶̡̖̉̚ṙ̶̥͎̜̒͊o̵̭͕͠k̵̨̳͙̋̈́̈́e̸̦̎n̵̨̠̦̾͛

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