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Home › Providers › Outages
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Dedirock data loss

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Comments

  • DediRockDediRock Member, Patron Provider
    edited April 25

    @Yachiyo said:
    @DediRock Hoping everything goes well, and I purchased five VPS instances from you, including two 1.5TB storage-optimized VPS instances.

    Hello @Yachiyo,

    How are you? Wow, thank you very much for that, A Quintuple-DediRock Offender™, I greatly appreciate that. To give more information on the incident being discussed in this thread. What had unfortunately happened was a unique situation where both a HD failed and then the RAID card failed very close to one another, and unfortunately customers did experience data loss. Since then, we have only had a few incidents, most of which we were able to swap out failed HDs with no data loss, so we feel well seasoned and prepared moving forward to make sure the service is awesome and stable.

    Thank you very much for your support!

    A Quintuple-DediRock Offender™

    Thanked by 1Yachiyo
  • DediRockDediRock Member, Patron Provider
    edited April 25

    @DejavuMoe said:

    @DediRock said:

    @fluffernutter said:
    I think they're running raid0, I remember @DediRock saying at some point they plan on upgrading to raid5 or something similar.

    Hello! @fluffernutter in addition to making it Off The IPV6 Hall Of Shame™ we are almost fully upgraded to RAID-5 across all storage nodes. Only 2 left to upgrade and that is in progress :)

    Thanks for the comment!

    great!!!

    Although I have suffered from data loss once, everything will run well in the future (no compensation), but I am very satisfied with the service you provide at this price.

    I hope you can maintain a good operating condition. After all, there are not many service providers who offer transactions of less than $7/y. I wish you all the best!

    Hello @DejavuMoe,

    Very sorry about the previous data loss, I know that it is never fun.

    Thank you very much for the compliment and your communication, it is greatly appreciated.

    We are definitely working hard to make sure we continue offering great service at awesome prices, thanks again for your support!

    Thanks!

    A Double-DediRock Offender™

    The DediRock Family™

    Thanked by 1DejavuMoe
  • DejavuMoeDejavuMoe Member

    @DediRock said:

    @DejavuMoe said:

    @DediRock said:

    @fluffernutter said:
    I think they're running raid0, I remember @DediRock saying at some point they plan on upgrading to raid5 or something similar.

    Hello! @fluffernutter in addition to making it Off The IPV6 Hall Of Shame™ we are almost fully upgraded to RAID-5 across all storage nodes. Only 2 left to upgrade and that is in progress :)

    Thanks for the comment!

    great!!!

    Although I have suffered from data loss once, everything will run well in the future (no compensation), but I am very satisfied with the service you provide at this price.

    I hope you can maintain a good operating condition. After all, there are not many service providers who offer transactions of less than $7/y. I wish you all the best!

    Hello @DejavuMoe,

    Very sorry about the previous data loss, I know that it is never fun.

    Thank you very much for the compliment and your communication, it is greatly appreciated.

    We are definitely working hard to make sure we continue offering great service at awesome prices, thanks again for your support!

    Thanks!

    A Double-DediRock Offender™

    The DediRock Family™

    We luv dedi families~

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @ShalaWorks said:

    @DediRock said:

    @fluffernutter said:
    I think they're running raid0, I remember @DediRock saying at some point they plan on upgrading to raid5 or something similar.

    Hello! @fluffernutter in addition to making it Off The IPV6 Hall Of Shame™ we are almost fully upgraded to RAID-5 across all storage nodes. Only 2 left to upgrade and that is in progress :)

    Thanks for the comment!

    thanks for that :)

    Hey @ShalaWorks yep you bet!

  • DediRockDediRock Member, Patron Provider

    @jsg said:

    @dbadude said:

    @rpqu said:

    @ITChristian said:
    Also, @DediRock confirmed many of the nodes are using RAID 5 now, which adds an extra layer of confidence.

    Considering this failure, I think @DediRock should consider using RAID 6, although it would mean increasing the price by few bucks

    RAID is overated, its still not a backup

    That's true, BUT: If I'm not mistaken we're talking about a storage server here that is, a server with one single job, to - hopefully reliably - store data. To offer a storage server without redundancy in the drives aka Raid 1, 5 or 60 (or 10/50/60, but certainly not on a dirt cheap one) is, frankly, utterly nonsensical and unprofessional.
    I get it, how to offer that for $7/yr is a major problem for a provider.
    My advice to @ITChristian is to expressly ask for the disk setup and to walk away if it's not reasonably professional.

    FWIW I have 2 backup servers from reliable top-providers, one from @host_c and the other one on an AlphaVPS / @AlexBarakov dedi (Raid 1). And with neither I've lost a single byte in years.

    That $7 thingy of @DediRock I did not even look at.

    Hello @jsg,

    Hey man, how are you? Thank you very much for your comment here and viewpoint. You mentioned some great hosts for sure, I am always looking to improve the service and take reviews into account, thank you again for your communication. Have a great day and enjoy the rest of your weekend.

    DediRock Listens™

  • DediRockDediRock Member, Patron Provider

    @DejavuMoe said:

    @DediRock said:

    @DejavuMoe said:

    @DediRock said:

    @fluffernutter said:
    I think they're running raid0, I remember @DediRock saying at some point they plan on upgrading to raid5 or something similar.

    Hello! @fluffernutter in addition to making it Off The IPV6 Hall Of Shame™ we are almost fully upgraded to RAID-5 across all storage nodes. Only 2 left to upgrade and that is in progress :)

    Thanks for the comment!

    great!!!

    Although I have suffered from data loss once, everything will run well in the future (no compensation), but I am very satisfied with the service you provide at this price.

    I hope you can maintain a good operating condition. After all, there are not many service providers who offer transactions of less than $7/y. I wish you all the best!

    Hello @DejavuMoe,

    Very sorry about the previous data loss, I know that it is never fun.

    Thank you very much for the compliment and your communication, it is greatly appreciated.

    We are definitely working hard to make sure we continue offering great service at awesome prices, thanks again for your support!

    Thanks!

    A Double-DediRock Offender™

    The DediRock Family™

    We luv dedi families~

    Thank you!! :)

  • zedzed Member

    Oh gosh™

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @zed said:
    Oh gosh™

    :)

  • aubreeaubree Member

    @DediRock said:

    @ShalaWorks said:
    I've already lost data once, and it seems to be common. It doesn't surprise me; at those prices, they're obviously recycling ancient hardware.

    Hey @ShalaWorks we continue to dial things in :) Out of the 29 storage nodes we have now, all but 2 are fully upgraded to RAID-5 :) So that is a step in the right direction!

    Also I did check your INV 28830 and the node that VM is on, I was able to add 1GB extra ram, just reboot your server and you should see it! :)

    A Quadruple-DediRock Offender™

    The DediRam Special™

    You were running everything in RAID0 then now RAID5???? Isn't RAID5 way slower, like 10x slower?

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @aubree said:

    @DediRock said:

    @ShalaWorks said:
    I've already lost data once, and it seems to be common. It doesn't surprise me; at those prices, they're obviously recycling ancient hardware.

    Hey @ShalaWorks we continue to dial things in :) Out of the 29 storage nodes we have now, all but 2 are fully upgraded to RAID-5 :) So that is a step in the right direction!

    Also I did check your INV 28830 and the node that VM is on, I was able to add 1GB extra ram, just reboot your server and you should see it! :)

    A Quadruple-DediRock Offender™

    The DediRam Special™

    You were running everything in RAID0 then now RAID5???? Isn't RAID5 way slower, like 10x slower?

    Hey @aubree,

    How are you? There is definitely a trade off when going from 0 to 5, however I do plan on doing products again with 0 as a clear option. Some customers are not so much focused on the redundancy and would rather have more speed. Always a balance :) Thanks for writing in, have a great rest of your weekend.

    Thanks!

  • aubreeaubree Member

    @DediRock said:

    @aubree said:

    @DediRock said:

    @ShalaWorks said:
    I've already lost data once, and it seems to be common. It doesn't surprise me; at those prices, they're obviously recycling ancient hardware.

    Hey @ShalaWorks we continue to dial things in :) Out of the 29 storage nodes we have now, all but 2 are fully upgraded to RAID-5 :) So that is a step in the right direction!

    Also I did check your INV 28830 and the node that VM is on, I was able to add 1GB extra ram, just reboot your server and you should see it! :)

    A Quadruple-DediRock Offender™

    The DediRam Special™

    You were running everything in RAID0 then now RAID5???? Isn't RAID5 way slower, like 10x slower?

    Hey @aubree,

    How are you? There is definitely a trade off when going from 0 to 5, however I do plan on doing products again with 0 as a clear option. Some customers are not so much focused on the redundancy and would rather have more speed. Always a balance :) Thanks for writing in, have a great rest of your weekend.

    Thanks!

    So customers have the option of Raid0 vs RAID5? do they know its completly at risk when its raid0? how many drives are in the array? With raid0 1 bad drive wipes out the entire array doesn't it? so more drives makes it exponentially more dangerous.

    I've been in the industry for a while and never heard of a provider offering raid0 on anything. Even just JBOD is extremely dangerous

  • tuxtux Member

    RAID1 should be minimum raid level when using two disks.

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @tux said:
    RAID1 should be minimum raid level when using two disks.

    Hey @tux,

    How are you man? Yeah, that is a good point on that. So on ours for the most part we have 4 disks that are 14 TB each, seems like it does provide enough redundancy while maximizing the usable space.

    Thanks

  • sanchogodinhosanchogodinho Member

    @cybertech said:
    who needs backups

    Real Men Don't Need Backups 🗿

    Thanked by 2DediRock WebProject
  • DediRockDediRock Member, Patron Provider

    @sanchogodinho said:

    @cybertech said:
    who needs backups

    Real Men Don't Need Backups 🗿

    lol :)

    Thanked by 1sanchogodinho
  • MaouniqueMaounique Host Rep, Veteran

    @WebProject said: provider raid setup is not backup, as raid can fail and wipe all the data.

    True, but this was already a back-up usage case scenario.

    Shit can happen to everyone, but it all depends on how precious your data really are.
    It is like an insurance policy, the higher the value, the more you have to invest to insure it.
    I have multiple back-up levels for my most important data, from family photos to crypto wallets, and that includes online storage (kimsufis and assimilated), local backup AND local cold storage in 3 places.
    That being said, managing this kind of system is time consuming, also not fool-proof. I wiped some backups by mistake thinking I am in another server, but the other copies survived, so never have a SPoF except for what would be way too complicated/expensive to backup very frequently, i.e. I can live with 24 hours of work lost.

  • JamesOakleyJamesOakley Member

    @DediRock said:

    So on ours for the most part we have 4 disks that are 14 TB each, seems like it does provide enough redundancy while maximizing the usable space.

    4 x 14 TB in what RAID configuration?

  • foitinfoitin Member

    Any providers does RAID10/RAID1 for storage VPS?

  • host_chost_c Patron Provider, Top Host, Megathread Squad

    @foitin said:
    Any providers does RAID10/RAID1 for storage VPS?

    https://my.host-c.com/store/raid-10-vps-storage-fleet-omr-romania

    All of those are raid 10 out of 24/26 disks / node.

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