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I applied for a refund from CloudCone, and it blocked my account.

Is this reasonable? I want to apply for a refund for the balance on my account through CloudCone.

CloudCone told me to wait 7-14 days, and when I asked them after 14 days, they just played dead.

It's just been a month today, the work order was just closed, and the account was also banned?

I really felt it, it's very unfair. I can't even withdraw my balance now
@CloudCone

Thanked by 1WyvernCo
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    Comments

    • @a1981611080 said:
      Is this reasonable? I want to apply for a refund for the balance on my account through CloudCone.

      CloudCone told me to wait 7-14 days, and when I asked them after 14 days, they just played dead.

      It's just been a month today, the work order was just closed, and the account was also banned?

      I really felt it, it's very unfair. I can't even withdraw my balance now
      @CloudCone

      holy shit,its 2026.
      Is there really such a merchant that bans users for no reason?
      Users just expressed some ideas, but cc banned it.
      Where is the freedom of speech?
      :'(

    • NeoonNeoon Community Contributor, Veteran

      @bigcat2333 said:

      @a1981611080 said:
      Is this reasonable? I want to apply for a refund for the balance on my account through CloudCone.

      CloudCone told me to wait 7-14 days, and when I asked them after 14 days, they just played dead.

      It's just been a month today, the work order was just closed, and the account was also banned?

      I really felt it, it's very unfair. I can't even withdraw my balance now
      @CloudCone

      holy shit,its 2026.
      Is there really such a merchant that bans users for no reason?
      Users just expressed some ideas, but cc banned it.
      Where is the freedom of speech?
      :'(

      MJJ: No Reason
      Provider:

    • I’ve had a few providers accuse me of being the same person as someone else creating and cancelling many orders.

      I simply deny it and tell them there’s no proof of that because I never did it. Then they usually apologize and refund asap.

      They’re under attack by competition it seems. That’s why may adopt no refund policy to engage with serious customers only.

      @Cloudcone sounds like you have some collateral damage.

      Thanked by 2forest WyvernCo
    • my bet is fraudulent activity.

      Thanked by 1nghialele
    • 1 payment method for various account why does this sound familiar.

    • igcttigctt Member

      drama to be continued.

    • @cybertech said:
      my bet is fraudulent activity.

      Is this a common deceitful tactic used by unscrupulous merchants?

    • This feeling is just like when I give feedback to cc. cc is extremely arrogant, ignores you completely, constantly tests your patience, and finally just locks you in a little dark room.

    • a1981611080a1981611080 Member
      edited April 6

      Can you stop being silent all the time? When will you show some responsibility as a business? Every time something happens, you hide in a corner and leave the consumers hanging.
      @Cloudcone

    • ArirangArirang Member

      Did you open a dispute?

    • yoursunnyyoursunny Member, IPv6 Advocate

      @nghialele said:
      1 payment method for various account why does this sound familiar.

      It allows sale of whole account with crude oil (original email address).

    • @Arirang said:
      Did you open a dispute?

      i am trying to protect me by it

    • jwg29859jwg29859 Member

      @Arirang said:
      Did you open a dispute?

      That is not how it works. The op broke the rules.

    • @jwg29859 said:

      @Arirang said:
      Did you open a dispute?

      That is not how it works. The op broke the rules.

      No, buddy, I only used Paypal to recharge this account. What rules did I violate?

    • @jwg29859 said:

      @Arirang said:
      Did you open a dispute?

      That is not how it works. The op broke the rules.

      My PayPal transaction records are all under this number. I can’t figure out where this rule is violated. They didn’t reply to any information when I asked.

    • AlteredParadoxAlteredParadox Member, Megathread Squad

      Dramaaaaaaaaaaaaaaaaaaaa

    • iiskyiisky Member

      CloudCone's servers are extremely unstable at the moment, and customer support responses also severely delayed.

    • hennaboyhennaboy Member

      Welcome to LET legal and support.

      If you paid via PayPal open a dispute.

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