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got the server within a few hours of ordering. ++ rep @Chunkserve
@Chunkserve can you please help with this
PNY-172470
Waiting for almost 2 weeks now with an unusable server.
@Chunkserve My ticket (TPW-988846) was automatically closed, and I'm not sure if that's why the issue was never handled.I have manually reopened the ticket.
The VPS has been unreachable since provisioning (no ping / no SSH).
Could you please check this?
@Chunkserve mine #BYM-459227 from 14.03.2026 still has not been provisioned!
@Chunkserve NEW . Transaction ID: 246189229U451253X , Invoice #4891. Additional 1GB RAM please. from 15.03.2026 still has not been provisioned!
Your Order Number is:
8956797251
Please add 1 vCPU
@Chunkserve its been a week no provision no ticket answer
Your Order Number is: 7590804904
Additional 1GB RAM
Dziękuję
@Chunkserve please add the freebies
order number: 2496531499
I had the same issue before and found out it was an IP conflict. You can try using VNC to handle it.
Ticket #FWU-354559
there are people here who have problems with their server? It works sometimes and doesn't work other times. I can't connect to the server via ssh. I think I've got a defective server
Your Order Number is:
8915115184
Order Number: 4216759744
Doesn't matter which freebie, and thanks
I'm getting a Cloudflare bad gateway error from https://billing.chunkserve.com/, and my VPS is down.
are you on new virtfusion node or old virtualizor ?
my vps on virtualizor occasionally off & the only way to bring it up were thru billing panel. the virtualizor panel uname pass were not given if I remember correctly, I'll edit this if I'm mistaken.
I'm on a Virtualizor node. However, the billing page itself wasn't loading for me, so I couldn't even log in. It's back up now, though.
Up now (the billing page). Went to the virtualizor ('EndUser Panel' link) and update my pass there and bookmark the virtualizor URL ( virt*ams chunkserve com )
I suggest you do the same.
Considering request to move to virtfusion (via support ticket) but not too important for me right now.
Shit service:
frequent crashes and cpu more than 50 st
no response for issue ticket
web site always timeout occurred Error code 524/502
/
Never faced this issue.
100% agree. Support is very bad.
Didn't experience this.
My vps has been offline for 20 hours.
what about yours ?
Hey! I believe you opened a ticket, will be sorted out today. Currently, we're fixing one issue, and right after I'll start processing the pending support cases.
Your Order Number is:
1472802325
Yeah, CPU steal was over 50% here also. And yes, you fixed it just after your message here. And it returned within half an hour - average 10 to 15% with peaks of 50+%...
This is a returning issue - in the period I have this VPS it's happening quite regularly, and more than once I've been promised that there was monitoring on it, etc. Over a year later it still happens.
Hey @Chunkserve,
I recently ordered a new Xeon Gold NVMe Special 3 server, but I haven't been able to use it. I'm getting a "Connection refused" error immediately when trying to SSH into it right out of the box.
I opened a support ticket, but it still hasn't been resolved yet. Would really appreciate it if a rep could take a quick look and bump this, as the server is basically unusable for me right now without SSH.
Also, it looks like I didn't receive the freebie upgrade for my order yet! Could you look into that as well?
Ticket #: Ticket #RFE-240395
Order ID: 6325877412
Thanks!
Ticket #FWU-354559
@Chunkserve please do something. my server is losing ssh connections and the internet. this problem has been going on for 1 month. just replace it with another one.
I also ordered a server for a client, but the speed test shows zero speed, and for some reason it's showing the UK instead of the Netherlands, as stated in the plan.
Ticket - #JGH-806207
I think nobody received the freebie upgrade (yet)
, i'm also waiting
what happened? why are the servers unavailable?