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Anyone using Melbicom in production?

I’m considering using Melbicom for a critical production project, so I wanted to ask the community about real world experience.

How is their network stability and uptime over the long term ?

Thanks in advance

Comments

  • dbadudedbadude Member

    looks like resellers to me, and mixed reviews i see on truspilot. No production dude

    Thanked by 1gunarath
  • @dbadude said:
    looks like resellers to me, and mixed reviews i see on truspilot. No production dude

    yeah, the trustpilot reviews are a concern for me as well.

  • olokeoloke Member, Host Rep
  • Hey,

    I have an Arch Linux Mirror running in Melbicom Mumbai , India, the network performance and uptime is great,

    Thanked by 1oloke
  • MannDudeMannDude Patron Provider, Veteran

    They're fine, and not resellers from what I can see. They run their own network.

    Got a few random VMs for different things with them.

  • @niranjan said:
    Hey,

    I have an Arch Linux Mirror running in Melbicom Mumbai , India, the network performance and uptime is great,

    Thanks

  • @niranjan said:
    Hey,

    I have an Arch Linux Mirror running in Melbicom Mumbai , India, the network performance and uptime is great,

    Do they support custom ISOs? I couldn’t find Debian 13 in the OS templates, only Debian 12 is listed.

  • ObelousObelous Member

    @gunarath said:

    @dbadude said:
    looks like resellers to me, and mixed reviews i see on truspilot. No production dude

    yeah, the trustpilot reviews are a concern for me as well.

    They don't really concern me when I read them.

    I see 9x 1 star reviews:

    • 2x complaining about kyc

    • 3x complaining about slow activations

    • 1x bitching about suspensions after abuse reports (and their entire profile is just the same at different companies)

    • 2x without any info

    • 1x who waited 5h for invoice to get marked as paid

    and then 3x 3 star reviews:

    • 1x "internet speeds not as advertised"

    • 1x complaining about support, was claiming network issues and wanted to be moved to another node, support asked for evidence, he refused and was refunded

    • 1x complaining about support and their "inability to consolidate bills into a single invoice" and port 25 being blocked

    Thanked by 3concept jsg gunarath
  • conceptconcept Member
    edited March 22

    I've used them for a bit, they are pretty solid. Never had any issues when I was using them.
    But depending on what you are looking for, there may be other better alternatives for running your production project.

    Tagging @NexOasis for Melbicom contact.

    Thanked by 1gunarath
  • @gunarath said:

    @niranjan said:
    Hey,

    I have an Arch Linux Mirror running in Melbicom Mumbai , India, the network performance and uptime is great,

    Do they support custom ISOs? I couldn’t find Debian 13 in the OS templates, only Debian 12 is listed.

    There is no Debian 13, I'm myself using 12, but @NexOasis may know better regarding Custom ISOs

    Thanked by 1gunarath
  • TangeTange Member

    all i can see is they are serious business, because they even have a .cn domain

  • dbadudedbadude Member

    @Tange said:
    all i can see is they are serious business, because they even have a .cn domain

    Latvian company with presence in africa, china and mumbai etc... sounds to resellers to me.

  • ZerpyZerpy Member
    edited March 22

    @dbadude said:
    Latvian company with presence in africa, china and mumbai etc... sounds to resellers to me.

    No. U stupid? OVH must also be a reseller then because french company with presence in many interesting places.

  • MannDudeMannDude Patron Provider, Veteran

    @Zerpy said:

    @dbadude said:
    Latvian company with presence in africa, china and mumbai etc... sounds to resellers to me.

    No. U stupid? OVH must also be a reseller then because french company with presence in many interesting places.

    https://bgp.tools/as/8849

    Not resellers. Decently sized company, around for well over a decade.

  • conceptconcept Member

    yea surely they've reselling for over 16 years :smile:
    ASN shows as "Registered on 29 Jul 2009 (16 years old)"

    Damn, they got 100G to CIX-ATL. Interesting.
    https://bgp.tools/as/8849#ix

    Also they are Lithuanian lol

    Thanked by 1MannDude
  • NexOasisNexOasis Member, Host Rep

    @niranjan said:

    @gunarath said:

    @niranjan said:
    Hey,

    I have an Arch Linux Mirror running in Melbicom Mumbai , India, the network performance and uptime is great,

    Do they support custom ISOs? I couldn’t find Debian 13 in the OS templates, only Debian 12 is listed.

    There is no Debian 13, I'm myself using 12, but @NexOasis may know better regarding Custom ISOs

    Hi,

    Yes, it is possible to use custom ISO as long as it is Linux distro on a Linux VPS plan.
    You can find all the information on plans and more, here: https://www.melbicom.net/virtualserver/?utm_id=2025_BSTForum100

    Thanked by 2oloke gunarath
  • @NexOasis said:

    @niranjan said:

    @gunarath said:

    @niranjan said:
    Hey,

    I have an Arch Linux Mirror running in Melbicom Mumbai , India, the network performance and uptime is great,

    Do they support custom ISOs? I couldn’t find Debian 13 in the OS templates, only Debian 12 is listed.

    There is no Debian 13, I'm myself using 12, but @NexOasis may know better regarding Custom ISOs

    Hi,

    Yes, it is possible to use custom ISO as long as it is Linux distro on a Linux VPS plan.
    You can find all the information on plans and more, here: https://www.melbicom.net/virtualserver/?utm_id=2025_BSTForum100

    Why was invoice MLLTPI-110796 canceled?

    Thanked by 1wrox
  • NexOasisNexOasis Member, Host Rep

    Hi Gunarath. I'm sorry to hear you're experiencing an invoice issue.
    For support-related questions, please reach out via the following link:
    https://bill-eu.melbicom.net/submitticket.php
    Our team will be happy to help.

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