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Why does Rabisu ask me for KYC after I place an order, pay, and turn on the device?

I've already placed and paid for the order, but my phone suddenly went offline and I'm being asked to fill out a KYC form. I've already done so, but it shows that the verification failed. I feel very helpless.

Thanked by 2forest WyvernCo
«134

Comments

  • hahahaahahahaa Member

  • plumbergplumberg Veteran, Megathread Squad

    So you are helpless for what?

    • failed KYC ?
      Well your submitted photo/ ID is not matching. So thats as clear as it can be

    • you are forced to do kyc after order?

  • hahahaahahahaa Member

    @plumberg said:
    So you are helpless for what?

    • failed KYC ?
      Well your submitted photo/ ID is not matching. So thats as clear as it can be

    • you are forced to do kyc after order?

    I have no objection to being asked to complete KYC before placing an order (even if I fail KYC and cannot complete the transaction, it is still reasonable since I haven't paid). However, I think it's unreasonable to be asked to complete KYC after placing an order and while using the device, which is suddenly shut down.

  • hahahaahahahaa Member

    I have provided my identity information correctly, but authentication failed.

  • VoidVoid Member

    @hahahaa said:

    I have no objection to being asked to complete KYC before placing an order (even if I fail KYC and cannot complete the transaction, it is still reasonable since I haven't paid). However, I think it's unreasonable to be asked to complete KYC after placing an order and while using the device, which is suddenly shut down.

    Ask for a refund or chargeback.

    Thanked by 1yoursunny
  • forestforest Member
    edited March 19

    @Rabisu does KYC? I thought he didn't, at least for cryptocurrency payments. That sucks. :/

  • MannDudeMannDude Patron Provider, Veteran
    edited March 19

    "The ID does not match your face" in the ticket. According to who? What platform do they use for ID verification?

    Never ever upload your ID and other details that can easily be used to impersonate you elsewhere to random companies.

  • RabisuRabisu Member, Patron Provider
    edited March 19

    Hello, we utilize the Didit system for KYC. Based on our checks, we have been informed that your verification process was unsuccessful. While we do not require identity verification from every customer, we may request it as a security precaution against suspicious, unrealistic, or anonymous registrations.

    Thanked by 1nghialele
  • emperoremperor Member

    At least you could have used John Doe. qwe qwe is nice name tho..

    Thanked by 2oloke forest
  • yoursunnyyoursunny Member, IPv6 Advocate

    https://www.fakepersongenerator.com/
    Photoshop your face into the frame.
    Done.

    Thanked by 3mans_xd Void DejavuMoe
  • layer7layer7 Member, Host Rep, LIR

    @yoursunny said:
    https://www.fakepersongenerator.com/
    Photoshop your face into the frame.
    Done.

    Haha, what a beautiful system....

    Exactly because of stuff like this more and more hard KYC exist.

    I wonder what was there before... people faking identity and contract partners have to react on that. Or companies (miss) using data and people have to react on that.

    What was there before... the chicken or the egg :>

    Mymymymy we build here a beautiful world <3

    Thanked by 1mans_xd
  • zedzed Member

    why are you showing your face for $5 stop it

  • fatchanfatchan Member, Host Rep

    Seems like a ploy to make a chargeback case harder to win, because the services were rendered and worked for a period. And there will almost certainly be a clause buried 267 pages deep in the TOS that KYC can be asked for. Pretty gross to ask for KYC after payment, not upfront by the processor at time of payment.

    I've twice been asked for KYC when signing up with legitimate details, once with a personal account and once for business. Both times I simply close the account, no harm done. Had I already paid (especially as I usually do in crypto) and been left with no recourse, I would be very annoyed.

    Providers like this are sitting on a treasure trove of data that can be used to steal your identity and open financial accounts, purchase cryptocurrency, etc. Disgruntled people hit with stupid KYC should perhaps upload goatse for the images and ask the provider to look and confirm if the images don't match. Capitulating to these silly KYC demands is no good.

  • AndruAndru Member

    LOL
    HaHaHaa LET user is pissed of because his first and last name (qwe qwe) were rejected by the KYC processor
    LOL
    Thats why I love LET <3

  • forestforest Member

    @layer7 said: What was there before... the chicken or the egg :>

    The data miners.

  • yoursunnyyoursunny Member, IPv6 Advocate
    edited March 19

    @zed said:
    why are you showing your face for $5 stop it

    Have you heard about selfies?
    People show their faces on Instagram.

    @fatchan said:
    Had I already paid (especially as I usually do in crypto) and been left with no recourse, I would be very annoyed.

    Every time you pay crypto, a child dies, because the electricity is spent verifying your transaction instead of purifying drinking water for the child.
    The absence of chargeback option is your receipt for killing the child.

    @layer7 said:

    @yoursunny said:
    https://www.fakepersongenerator.com/
    Photoshop your face into the frame.
    Done.

    Haha, what a beautiful system....

    Exactly because of stuff like this more and more hard KYC exist.

    I wonder what was there before... people faking identity and contract partners have to react on that. Or companies (miss) using data and people have to react on that.

    What was there before... the chicken or the egg :>

    Mymymymy we build here a beautiful world <3

    When you want to KYC us, don't ask for our ID card.
    Instead, schedule a conference call and request 10 push-ups.
    It's more authentic this way.

    You can verify the face shown during push-ups is the same as the one on our GitHub.
    You can verify the GitHub account is cited in our papers.
    You can verify the speech during push-up sounds the same as the recording of our paper presentation at conferences.
    You can verify the papers appear under the same ORCID as our university dissertation.

    There's no risk of data leaks as it's all public information.

  • layer7layer7 Member, Host Rep, LIR

    @yoursunny said:
    When you want to KYC us, don't ask for our ID card.
    Instead, schedule a conference call and request 10 push-ups.
    It's more authentic this way.

    You can verify the face shown during push-ups is the same as the one on our GitHub.
    You can verify the GitHub account is cited in our papers.
    You can verify the speech during push-up sounds the same as the recording of our paper presentation at conferences.
    You can verify the papers appear under the same ORCID as our university dissertation.

    There's no risk of data leaks as it's all public information.

    Hi,

    hrhr if ever we are forced to do KYC i will consider it as an option :-)

    But if ever we are forced to do KYC we would anyway immediately after identity confirmation destroy all provided data.

    I really dont want them to be in our database, just like anything else that can be (miss) used in any way.

  • zedzed Member

    @yoursunny said: People show their faces on Instagram.

    well they're weird too stop it

  • Sometimes KYC systems can fail if the photo quality isn’t clear enough or if lighting/angles don’t match well.
    You could try re-uploading with better lighting and making sure your face is clearly visible and matches the ID exactly.
    Also, if it keeps failing, it might be worth contacting support directly, sometimes manual verification works better than automated checks.

    Thanked by 1rpqu
  • yoursunnyyoursunny Member, IPv6 Advocate

    @layer7 said:

    @yoursunny said:
    When you want to KYC us, don't ask for our ID card.
    Instead, schedule a conference call and request 10 push-ups.
    It's more authentic this way.

    You can verify the face shown during push-ups is the same as the one on our GitHub.
    You can verify the GitHub account is cited in our papers.
    You can verify the speech during push-up sounds the same as the recording of our paper presentation at conferences.
    You can verify the papers appear under the same ORCID as our university dissertation.

    There's no risk of data leaks as it's all public information.

    Hi,

    hrhr if ever we are forced to do KYC i will consider it as an option :-)

    But if ever we are forced to do KYC we would anyway immediately after identity confirmation destroy all provided data.

    I really dont want them to be in our database, just like anything else that can be (miss) used in any way.

    It’s OK to keep the push-ups in your database, forever.
    When hacker eventually leaks database, the whole world is watching our push-ups.

    To prevent deepfakes:
    Upon the start of conference call, you shall request us to handwrite a code on paper or tablet, move the code paper across the frame, and then drop to do the push-ups.
    It’s notoriously difficult to fake a video with real time requested hand writing.
    An object moved in front of face is likely to cause artifacts if faked

    Thanked by 1layer7
  • NushairAlviNushairAlvi 🚩 Host Rep Tag Suspended
    edited March 19

    They already mentioned why they wanted the KYC again:

    ** The ID does not match the face. Therefore, the request was rejected. **

    Thanked by 1Vikt0r
  • @yoursunny said:

    @layer7 said:

    @yoursunny said:
    When you want to KYC us, don't ask for our ID card.
    Instead, schedule a conference call and request 10 push-ups.
    It's more authentic this way.

    You can verify the face shown during push-ups is the same as the one on our GitHub.
    You can verify the GitHub account is cited in our papers.
    You can verify the speech during push-up sounds the same as the recording of our paper presentation at conferences.
    You can verify the papers appear under the same ORCID as our university dissertation.

    There's no risk of data leaks as it's all public information.

    Hi,

    hrhr if ever we are forced to do KYC i will consider it as an option :-)

    But if ever we are forced to do KYC we would anyway immediately after identity confirmation destroy all provided data.

    I really dont want them to be in our database, just like anything else that can be (miss) used in any way.

    It’s OK to keep the push-ups in your database, forever.
    When hacker eventually leaks database, the whole world is watching our push-ups.

    To prevent deepfakes:
    Upon the start of conference call, you shall request us to handwrite a code on paper or tablet, move the code paper across the frame, and then drop to do the push-ups.
    It’s notoriously difficult to fake a video with real time requested hand writing.
    An object moved in front of face is likely to cause artifacts if faked

    You say that, but just you wait for www.fakepushupgenerator.com.

  • Yet another company that does KYC but doesn't warn about it in the checkout process. If you want to violate people's privacy, you need to warn them prominently ahead of time so they can make an informed choice. No doubt they don't want to take the sales hit from it.

  • zedzed Member

    @yoursunny Will you generate and maintain a list of LET hosts requiring KYC? Or are you too busy posting thirst traps on insta? Please advise.

  • Adam1Adam1 Member

    Is KYC mentioned at all in the terms?

    If not, it's unreasonable to expect a customer to perform KYC, IMO.

  • forestforest Member
    edited March 21

    @yoursunny said: Every time you pay crypto, a child dies, because the electricity is spent verifying your transaction instead of purifying drinking water for the child.

    Proof-of-stake cryptocurrencies, like Ethereum, don't engage in energy-hungry mining. Then the child can die through poverty when the rich keep getting richer off crypto ponzi schemes instead of dying of thirst. Much better, no?

    Thanked by 1yoursunny
  • emghemgh Member, Megathread Squad

    lmao what's wrong with you people

    guys name is "qwe qwe" and you go "OMG HOST BAD WHY KYC REJECT"

  • forestforest Member
    edited March 21

    @emgh said: guys name is "qwe qwe" and you go "OMG HOST BAD WHY KYC REJECT"

    KYC (and the subsequent major privacy breach that happens every few weeks) for a dirt-cheap VPS is an issue regardless of what the guy claims his name is.

    Thanked by 2MannDude WyvernCo
  • emghemgh Member, Megathread Squad

    @forest said:

    @emgh said: guys name is "qwe qwe" and you go "OMG HOST BAD WHY KYC REJECT"

    KYC (and the subsequent major privacy breach that happens every few weeks) for a dirt-cheap VPS is an issue regardless of what the guy claims his name is.

    Is it an issue that this provider wants to verify that his real name really is qwe qwe?

    Thanked by 1mans_xd
  • mans_xdmans_xd Member

    @emgh said:

    @forest said:

    @emgh said: guys name is "qwe qwe" and you go "OMG HOST BAD WHY KYC REJECT"

    KYC (and the subsequent major privacy breach that happens every few weeks) for a dirt-cheap VPS is an issue regardless of what the guy claims his name is.

    Is it an issue that this provider wants to verify that his real name really is qwe qwe?

    ago gaga oppapa

    Thanked by 1emgh
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