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Server Upgrade
Hi have raised a ticket to add 2gb more ram but havent gotten any reply since 3 days @Chunkserve 
Comments
you should open ticket instead
lowendtalk not support platform for any provider
it would be a good to post in provider thread better
Thank you for contacting LowEndSupport™. Your waiting time has been doubled.
i raised the ticket ! https://ibb.co/5xv4NHGR
Damn I wish I could reply like that. Fuck tech support, a new job can't come soon enough.
LMFAO
Chunkserve is slow to respond to tickets, but he will get to it eventually. When I first bought a VPS there, it had a host-side network configuration problem that prevented me from connecting. It took two weeks before my ticket was answered and I was able to connect to it. With that said, I'm happy with the service I am getting so far. But just be aware that he does not answer tickets fast.
Two weeks and you are happy? Our clients are used with replies within a few minutes and in the rare event of our reply being late for a few hours, they are not happy.
I'm happy with the service I have, i.e. once it was brought up, I have no further complaints. I have dozens of VPSes that I use for non-critical tasks, primarily donating bandwidth to the Tor network. If I had to run anything in production, I would not be using a dirty cheap low-end host. But for an extremely cheap VPS purchased during a promo, I think it's expected that patience is required. With that said, I was very close to asking for a refund by the point the ticket was handled.
Chunkserve should definitely answer tickets faster or hire help if he does not have the time to do it, but I did want to point out that the slow ticket handling is the only issue I experienced.
@Chunkserve thank you for your reply today.. everything got solved today ...they reduced my invoice provided me some compensation... but i hope i have better experience next time.
Yes, absolutely! I was just wondering why he posts for support here.
You should submit a ticket, not start a discussion.
Hey!
Sorry for no activity there.
We resolved it on a support ticket today. @Shubham14 thank you for purchase - if you need anything, feel free to contact us!
We would also love to hear some feedback about the server itself!