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Xhosts.uk WordPress lifetime has been suspended !!!

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Comments

  • suyadi92suyadi92 Member

    @buggedout said:
    Whats goodwill here??

  • @Banned said: I am not trying to avoid KYC, but why should I be penalized because the company they willingly chose to process the verification cannot read my documents?

    KYC verification on 1G shared hosting? This is laughable! You should care more about your privacy and not send your documents to just about anyone who asks for it.

  • techdragontechdragon Member
    edited March 8

    @forest said:

    @Banned said: I do understand that they don't have control over Stripe's results, and they don't even see the submitted documents

    Actually, they can see the submitted documents. When you give your info to Stripe, you're also giving it to whatever random low-end provider you're using. They get to see it all through the Stripe dashboard, not just a simple "pass"/"fail" result as some people seem to think.

    Stripe allows you to view and manage user identity documents that you have collected through the Stripe Identity product. When using Stripe Identity, you can access collected images of ID documents and selfies directly through the Stripe Dashboard to confirm the authenticity of your users.

    They're not even registered with the ICO. This gets funnier and funnier.

  • @suyadi92 said:

    @buggedout said:
    Whats goodwill here??

    Lol... that caught me offgaurd !!

    Thanked by 1suyadi92
  • barbarosbarbaros Member

    @techdragon said:

    @forest said:

    @Banned said: I do understand that they don't have control over Stripe's results, and they don't even see the submitted documents

    Actually, they can see the submitted documents. When you give your info to Stripe, you're also giving it to whatever random low-end provider you're using. They get to see it all through the Stripe dashboard, not just a simple "pass"/"fail" result as some people seem to think.

    Stripe allows you to view and manage user identity documents that you have collected through the Stripe Identity product. When using Stripe Identity, you can access collected images of ID documents and selfies directly through the Stripe Dashboard to confirm the authenticity of your users.

    They're not even registered with the ICO. This gets funnier and funnier.

    That's the main problem. A random person/people can just sell your identity data or walk away with copies of your passport etc. and never be found. And next year come back under another name to collect even more details.

    If Stripe only said ID verified or not without sharing any details, it would be something. But sharing your real name, address, passport etc with some LET host is way too risky.

    If you have to share your ID documents, would you prefer to share it with Hetzner / netCup or xHosts / some random LET host.

    Thanked by 1tentor
  • rpqurpqu Member
    edited March 8

    @barbaros said:

    @techdragon said:

    @forest said:

    @Banned said: I do understand that they don't have control over Stripe's results, and they don't even see the submitted documents

    Actually, they can see the submitted documents. When you give your info to Stripe, you're also giving it to whatever random low-end provider you're using. They get to see it all through the Stripe dashboard, not just a simple "pass"/"fail" result as some people seem to think.

    Stripe allows you to view and manage user identity documents that you have collected through the Stripe Identity product. When using Stripe Identity, you can access collected images of ID documents and selfies directly through the Stripe Dashboard to confirm the authenticity of your users.

    They're not even registered with the ICO. This gets funnier and funnier.

    That's the main problem. A random person/people can just sell your identity data or walk away with copies of your passport etc. and never be found. And next year come back under another name to collect even more details.

    If Stripe only said ID verified or not without sharing any details, it would be something. But sharing your real name, address, passport etc with some LET host is way too risky.

    If you have to share your ID documents, would you prefer to share it with Hetzner / netCup or xHosts / some random LET host.

    Totally
    https://docs.stripe.com/identity/verification-checks?type=selfie

    After it’s submitted and processed, the VerificationSession status changes depending on the result of the checks:

    verified — Both the document and selfie checks were successful. The session verified_outputs contains extracted information from the document.
    requires_input — At least one of the document or the selfie checks failed.

    To access the captured selfie and document images, you’ll need to retrieve the associated VerificationReport, you can do this by expanding the last_verification_report field in the session:

  • maxxxxxmaxxxxx Member

    Like I said before and there it is "In some places, such as the EU, there are privacy laws that require you to justify your use of biometric technology or offer an alternative, non-biometric means of verification. We recommend you offer an alternative verification option or consult with your legal counsel."

    Also if xhosts or any other host using stripe identity has weak credentials or someone steals them or whatever, they have access to that data to sell on black market. Even Stripe itself had security issues in the past. So it's not if but when that happens.

    Obviously this is not just xhosts but how does a business manage to use Stripe Identity and not even have a clue that they have access to that data and not just the verification results, that's beyond me. Not to mention other legal obligations they should know about before even attempting to use those services.

    Thanked by 1tentor
  • Any TL;DR? I am not gonna read all of those.

  • maxxxxxmaxxxxx Member
    edited March 9

    @KnightHider said:

    @Banned said: I am not trying to avoid KYC, but why should I be penalized because the company they willingly chose to process the verification cannot read my documents?

    KYC verification on 1G shared hosting? This is laughable! You should care more about your privacy and not send your documents to just about anyone who asks for it.

    True as the risks are simply too great. Often KYC will be just an excuse for things like: Getting rid of unprofitable customers. Simply stealing the data and selling it on the black market. You use "too much" of you truly unmetered bandwidth. Your truly dedicated cores are suddenly "not pinned" or maybe they are "threads" in any case you're using too much of the dedicated cores/threads as sometimes they are "dedicated" just when you "acutually" need them but not always. Sometimes they figure out even if a business has a single customer from a specific country paying just $1 a month they need to charge VAT and register with the tax office at that country and every country will have it's own rules :-)

  • PacketraOliverPacketraOliver Member, Patron Provider

    This thread is so riveting to read! It's insane and very long to read but like the @dbadude put out, it is a popcorn thread

    @xHosts said:

    I will shoot the straight question.

    I have a life time shared hosting (20i). I haven't done any KYC nor got any mail or notification for it.

    Have I passed KYC test based upon my account information?

    Or I can expect a notice any time soon?

    Or should I raise a ticket to know the status?

    If I wasn't in LET, I wouldn't have known that there was a KYC issue (my mail receives your mails without any issues and I checked, no mails from you regarding KYC in specific but I could be wrong so can you mention the time period when you sent those mails).

    If I do fail, how much time I get to copy my content?

    We are currently processing accounts in batches to allow us to manage support requests and customer questions more efficiently.

    Any accounts that are impacted will receive an email notification in the same way as this initial group of accounts and will be given time to complete the verification process.

    In other words, yes, yes my dude, your time will come to answer to the KYC.

    Thanked by 1zed
  • @COLBYLICIOUS said: Any TL;DR? I am not gonna read all of those.

    Yes. KYC is asked for a lifetime shared hosting.

    Thanked by 1COLBYLICIOUS
  • anon121anon121 Member

    So it's certain that I will have to upload a photo of my ID or something? (haven't received anything besides the announcement) That's crazy.

    Definitely one of those "changing login locations" here because I use a VPN and change location every time I hit a Cloudflare captcha or need to change location obviously.

  • zedzed Member

    @anon121 said:
    So it's certain that I will have to upload a photo of my ID or something? (haven't received anything besides the announcement) That's crazy.

    Definitely one of those "changing login locations" here because I use a VPN and change location every time I hit a Cloudflare captcha or need to change location obviously.

    I'm gonna need to see your internet license or you'll go to internet jail.

    Thanked by 2anon121 forest
  • forestforest Member
    edited March 11

    @COLBYLICIOUS said:
    Any TL;DR? I am not gonna read all of those.

    1. xHosts, as a reseller of 20i, sold budget lifetime shared hosting plans.
    2. Due to unforeseen abuse, xHosts decided to KYC everyone, even people who already paid.
    3. Those who could not verify for reasons out of their control (e.g. country limitations) were terminated without refund.

    There was some grumbling due to #2 because no one loves KYC, but the real drama happened after #3 because customers who are following the ToS are losing their lifetime purchases without refund due to technical issues on xHosts' and xHosts' KYC providers' side.

  • mans_xdmans_xd Member

    @forest said:

    @COLBYLICIOUS said:
    Any TL;DR? I am not gonna read all of those.

    who are following the ToS are losing their lifetime purchases without refund due to technical issues on xHosts' and xHosts' KYC providers' side.

    🚩🚩🚩🚩

    Thanked by 1COLBYLICIOUS
  • forestforest Member

    @anon121 said: So it's certain that I will have to upload a photo of my ID or something? (haven't received anything besides the announcement) That's crazy.

    Are you on a shared hosting plan or a VPS? I don't believe they are doing any excessive KYC for their VPS lineup because they own the hardware and are not at as big a risk of being terminated themselves. If you are on a shared hosting plan, you'll probably get hit by KYC.

  • @forest said:

    @anon121 said: So it's certain that I will have to upload a photo of my ID or something? (haven't received anything besides the announcement) That's crazy.

    Are you on a shared hosting plan or a VPS? I don't believe they are doing any excessive KYC for their VPS lineup because they own the hardware and are not at as big a risk of being terminated themselves. If you are on a shared hosting plan, you'll probably get hit by KYC.

    I have the lifetime hosting and still haven't gotten an email requesting KYC just an email saying that it was rolling out, I think the people who were flagged are going first

    Thanked by 1lovelyserver
  • @buzzyLET said:

    @forest said:

    @anon121 said: So it's certain that I will have to upload a photo of my ID or something? (haven't received anything besides the announcement) That's crazy.

    Are you on a shared hosting plan or a VPS? I don't believe they are doing any excessive KYC for their VPS lineup because they own the hardware and are not at as big a risk of being terminated themselves. If you are on a shared hosting plan, you'll probably get hit by KYC.

    I have the lifetime hosting and still haven't gotten an email requesting KYC just an email saying that it was rolling out, I think the people who were flagged are going first

    That's what I also think so.

    I've got lifetime and recurring services, but all of them are idling (and I will continue to pay despite of idling condition). I haven't got any email regarding this KYC and and I don't think I will. But if I will get one of those emails, I will not send any verifications and I will give up to everything form this account. Here on LET are sooooo many alternatives available.

    Until then, I'm happy with my idling services.

  • @forest said:

    @COLBYLICIOUS said:
    Any TL;DR? I am not gonna read all of those.

    1. xHosts, as a reseller of 20i, sold budget lifetime shared hosting plans.
    2. Due to unforeseen abuse, xHosts decided to KYC everyone, even people who already paid.
    3. Those who could not verify for reasons out of their control (e.g. country limitations) were terminated without refund.

    There was some grumbling due to #2 because no one loves KYC, but the real drama happened after #3 because customers who are following the ToS are losing their lifetime purchases without refund due to technical issues on xHosts' and xHosts' KYC providers' side.

    Damn this is crazy.

    Thanked by 1forest
  • I think for the benefit of everyone, in the ToS just say that account reselling is not allowed and emails on registration cant be changed after. That would discourage abuse I think.

  • forestforest Member

    @timelapse said:
    I think for the benefit of everyone, in the ToS just say that account reselling is not allowed and emails on registration cant be changed after. That would discourage abuse I think.

    The MJJs don't care about that. They'll just transfer the account against the rules.

  • timelapsetimelapse Member
    edited March 25

    @forest said:

    @timelapse said:
    I think for the benefit of everyone, in the ToS just say that account reselling is not allowed and emails on registration cant be changed after. That would discourage abuse I think.

    The MJJs don't care about that. They'll just transfer the account against the rules.

    If they did then no more need for kyc since doing something prohibited means they get banned and no refund. Maybe people are doing it, reselling and transferring since it was not stated in the ToS.

    They could just geo ban where most abusers are or where their buyers are. They can block those accessing using proxy or vpn too.

  • @xHosts I dm'd you about a ticket pls. Thanks!

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