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DeluxHost.net | LAST CHANCE | Ryzen 9 VPS (W/M) + New N Offer + Storage VPS | From €4/yr and 1,49€/m

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Comments

  • DeluxHostDeluxHost Member, Patron Provider
    edited March 2

    @XiaoMo said:

    @zeus4 said:
    If u want be mad and lose ur mind buy vps from here ... uptime is 50 % .. every day u see ur vps has problem such as i/o , network ,, ... support reply after 1 day at least .. problem doesnt solve completely ... i regret why i choose this host ..

    Yes, this is the second time my VPS has had network issues. The support ticket replies are very slow—last time I even waited two days.

    I can't see any network problems here either, and I repeat, 1-2 days for a resolution of a ticket that needs a technical review is more than acceptable.

    Send me the ticket ID so i can check please

  • XiaoMoXiaoMo Member

    @DeluxHost said:

    @XiaoMo said:

    @zeus4 said:
    If u want be mad and lose ur mind buy vps from here ... uptime is 50 % .. every day u see ur vps has problem such as i/o , network ,, ... support reply after 1 day at least .. problem doesnt solve completely ... i regret why i choose this host ..

    Yes, this is the second time my VPS has had network issues. The support ticket replies are very slow—last time I even waited two days.

    I can't see any network problems here either, and I repeat, 1-2 days for a resolution of a ticket that needs a technical review is more than acceptable.

    Send me the ticket ID so i can check please

    My VPS can’t communicate with the gateway. Could you please check it? Thank you.
    Ticket #VHK-181638

  • cintucintu Member

    Ticket #VFI-311747 My ticket is on hold + its been 3 days my vps is down. @DeluxHost can you please look into

  • qqqezqqqez Member

    I bought server, 27 hours later still no server xd

  • karan7karan7 Member

    Have you stopped giving gifts?

    Order Number: 1770618982
    Product: Offer M - M-3

    +1 GB RAM. If not available, +1 vCore
    Thanks

  • VoidVoid Member

    Has anyone ever got these “gifts” ?

  • DeluxHostDeluxHost Member, Patron Provider

    @Void said:
    Has anyone ever got these “gifts” ?

    Yes, but unfortunately we've been very busy lately. If you'd like, we've made it possible to open tickets so you can get them faster.

  • VoidVoid Member

    @DeluxHost said:

    @Void said:
    Has anyone ever got these “gifts” ?

    Yes, but unfortunately we've been very busy lately. If you'd like, we've made it possible to open tickets so you can get them faster.

    Ah ok, thanks.

  • DeluxHostDeluxHost Member, Patron Provider

    https://status.deluxhost.net/history/mw_6mcMGnb6QbacKj

    Please check this.

  • cintucintu Member
    edited March 3

    https://territorial-chocolate-zsxdqagjah.edgeone.app/vps%20error%20from%20friday.jpg

    screenshot link attached for your reference.

    @DeluxHost - Ticket #VFI-311747
    This has become a recurring issue almost every week. If you’re unable to maintain stable service, please reconsider selling this VPS plan.

    I’m honestly very frustrated at this point. My VPS has been down since Friday with no response from support.

    For comparison, I’m also using Dedirocks and their VPS has been running smoothly without issues. I really expect better reliability and communication from your team.

    Please resolve this immediately.

  • CalypsoCalypso Member

    @Void said:
    Has anyone ever got these “gifts” ?

    Yes, I have. Had choosen an extra CPU core. However, it seems to be something that has 0 impact: the multicore geekbench score I had before is virtually the same as with the lesser core; the single core performance has decreased and is simply disappointing.

    Thanked by 2Xakerz JohnnySac
  • qqqezqqqez Member

    Order Number: 2318074883
    +1 gb ram thanks

  • mrghostmrghost Member

    Order Number: 2837791261

  • tenperatenpera Member

    @DeluxHost, Ticket #GIQ-531233

  • XytronixXytronix Member
    edited March 4

    Based on their status page and not included incidents I can't recommend this company.

    CPU Steal is above 10% regularly, during most of the day I can't connect to the VPS at all.
    Their reason is their firewall dropping packages due to constant DDoS, another time ongoing network-level mitigation events.

    ticket #AOZ-086988 was closed again without notice, I have been in contact since January

  • DeluxHostDeluxHost Member, Patron Provider

    @Xytronix said:
    Based on their status page and not included incidents I can't recommend this company.

    CPU Steal is above 10% regularly, during most of the day I can't connect to the VPS at all.
    Their reason is their firewall dropping packages due to constant DDoS, another time ongoing network-level mitigation events.

    ticket #AOZ-086988 was closed again without notice, I have been in contact since January

    Hi,

    Could you tell me exactly what's missing from the status page? It seems very detailed, and with all the incidents or maintenance well-writte.

    The 10% CPU steal can definitely be fixed, and I don't see a serious problem here.

    I also don't understand what you mean by the firewall constantly dropping packets? There haven't been any DDOS attacks that have caused problems on the network for months now.

    I'll check your ticket as soon as I can, it was probably closed automatically.

  • yangdabaoyangdabao Member

    Invoice #2702-2310-2026 Please help me add a processor core, thank you.

    please

  • BudgetKingBudgetKing Member

    I'm unable to purchase any VPSs; it always displays "Could not load any product groups."

  • XytronixXytronix Member

    @DeluxHost said:

    Hi,

    Could you tell me exactly what's missing from the status page? It seems very detailed, and with all the incidents or maintenance well-writte.

    The 10% CPU steal can definitely be fixed, and I don't see a serious problem here.

    I also don't understand what you mean by the firewall constantly dropping packets? There haven't been any DDOS attacks that have caused problems on the network for months now.

    I'll check your ticket as soon as I can, it was probably closed automatically.

    Your employees are telling me about DDoS attacks

  • DeluxHostDeluxHost Member, Patron Provider

    @Xytronix said:

    @DeluxHost said:

    Hi,

    Could you tell me exactly what's missing from the status page? It seems very detailed, and with all the incidents or maintenance well-writte.

    The 10% CPU steal can definitely be fixed, and I don't see a serious problem here.

    I also don't understand what you mean by the firewall constantly dropping packets? There haven't been any DDOS attacks that have caused problems on the network for months now.

    I'll check your ticket as soon as I can, it was probably closed automatically.

    Your employees are telling me about DDoS attacks

    Ticket ID? They probably meant an attack against your server, since I haven't seen any attacks against the network for a long time now, But let me check please.

  • notpeppanotpeppa Member

    Regarding the network issue, I submitted a ticket two days ago, but it remains unresolved with no response whatsoever.
    Ticket #GJU-698047

  • kevin2009kevin2009 Member
    edited March 5

    I have two orders（ 4253921195 ）（ 7551567104 ）, please send me a gift, thank you.

  • tenperatenpera Member

    @DeluxHost, Ticket #GIQ-531233

  • zejjntzejjnt Member

    Are prices on checkout with or without VAT? Are storage plans possible to increase later on? @DeluxHost

  • vhkovhko Member

    Why are all products out of stock?

  • lovelyserverlovelyserver Member

    @vhko said:
    Why are all products out of stock?

    Still available N-0

    W-0, W-1, W-2

    Storage-1
    Storage-2
    Storage-3
    Storage-4

    I've checked em right now.

    Thanked by 1DeluxHost
  • DeluxHostDeluxHost Member, Patron Provider

    @zejjnt said:
    Are prices on checkout with or without VAT? Are storage plans possible to increase later on? @DeluxHost

    Hello, VAT is 0%, and yes of course

    Thanked by 1zejjnt
  • emaiIemaiI Member

    Is BGP possible?

  • DeluxHostDeluxHost Member, Patron Provider

    @emaiI said:
    Is BGP possible?

    Only in Amsterdam, yes and is free.

    Thanked by 1emaiI
  • kevin2009kevin2009 Member

    w0 n0 can you give me ipv4?

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