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xHosts UK "security and abuse-prevention update"

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Comments

  • itachikonohaitachikonoha Member
    edited March 5

    I have moved my contents from xhost to limitless.

    I haven't got any mail regarding KYC but I definitely do not want to be worrying about if I might get one in future.

    It was a good service but this uncertainty that lingers doesn't make it worth it.

  • WyvernCoWyvernCo Member

    @zed said:

    @xHosts said: These measures are being implemented purely to protect the platform and its users.

    Absolutely. Are you refunding their 3 bucks or whatever? (genuinely don't know the amount, wild guess)

    People should just do mass chargebacks at this point IMO

  • KYC for budget web hosting. Lol. 2026 is crazy.

    If no price changes, who's absorbing the costs of these checks? (xHosts claims they're billed for these but the first fifty are free...I don't know how many users they've targeted).

  • forestforest Member

    @xHosts said: Our goal is to keep the platform safe and secure for all customers. Whether a client is on a one-time lifetime plan or a monthly subscription, all customers are treated equally and subject to the same verification and security processes.

    This only applies to your shared hosting accounts because it's a resold platform, right?

  • networknetwork Member
    edited March 6

    @WyvernCo said: People should just do mass chargebacks at this point IMO

    If they're smart they're only targeting users who paid >3 or 6 months ago (after the chargeback period is over) depending on the payment method.

  • @network said:

    @WyvernCo said: People should just do mass chargebacks at this point IMO

    If they're smart they're only targeting users who paid >3 or 6 months ago (after the chargeback period is over) depending on the payment method.

    ouch, don't give them suggestions / ideas :neutral:

  • If they do follow through with this (already have?), I hope the verification is not like Hetzner's. It is so hard to pass their checks and my account always seems to get closed instead.

  • forestforest Member

    @MacOverTheRainbow said:
    If they do follow through with this (already have?), I hope the verification is not like Hetzner's. It is so hard to pass their checks and my account always seems to get closed instead.

    Apparently it is. Already people who have sent valid documents are being terminated: https://lowendtalk.com/discussion/215069/xhosts-uk-wordpress-lifetime-has-been-suspended/p1

  • WyvernCoWyvernCo Member

    @network said:

    @WyvernCo said: People should just do mass chargebacks at this point IMO

    If they're smart they're only targeting users who paid >3 or 6 months ago (after the chargeback period is over) depending on the payment method.

    Depending on the credit card, some cards will let you chargeback even past six months. I don't really know how that works, but at least that's what one of the card reps claimed to me.

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