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Servarica offering VPS or VDS?

praburampraburam Member
edited February 16 in General

Well i just bought VDS , what they mentioned as Dedicated CPU's well that's the top plan of 16Core 64GB RAM and 2 TB SSD or whatever. Well i was in the process of hammering cpu's with tiny model optimization. Well model size not even crossed 20MB. Now without any notification, they simply cancelled my server and i lost all of my effort. 😥
Any one faced this issue. Are they really offering VDS or VPS?

Comments

  • johndeo983johndeo983 Member
    edited February 16

    "They" will respond here in a day or two that the real reason is billing information
    @servarica_hani why scam people with shared trash?

  • Got response 😒, they are saying genuine user email id found on fraud records.

  • I mean are you even shocked if your first reaction is to come here and ask "stupid" questions rather than message support?

  • @JabJab said:
    I mean are you even shocked if your first reaction is to come here and ask "stupid" questions rather than message support?

    When you sit in front of machine for several hours suddenly that is gone in a fraction of seconds without even a backup. How its suppose to feel like ? 😒

  • servarica_haniservarica_hani Member, Patron Provider

    @praburam said:

    @JabJab said:
    I mean are you even shocked if your first reaction is to come here and ask "stupid" questions rather than message support?

    When you sit in front of machine for several hours suddenly that is gone in a fraction of seconds without even a backup. How its suppose to feel like ? 😒

    I am sorry and I feel the frustration

    After you opened a ticket about the delay in accepting the order the admin accepted without checking in order to not make you wait much longer
    Then After 2 hours they checked FR and found the record and asked me what to do
    I said to cancel and refund without checking that they already accepted you

    usually in those cases we give you some time to backup if you started using the vps
    Sorry for that

    And by the way the vps is VDS we actually never check your cpu usage (it is irrelevant in those plans) , the issue is billing and it was mistake from our side to accept in first place without checking

    Thanks

  • @servarica_hani said:

    @praburam said:

    @JabJab said:
    I mean are you even shocked if your first reaction is to come here and ask "stupid" questions rather than message support?

    When you sit in front of machine for several hours suddenly that is gone in a fraction of seconds without even a backup. How its suppose to feel like ? 😒

    I am sorry and I feel the frustration

    After you opened a ticket about the delay in accepting the order the admin accepted without checking in order to not make you wait much longer
    Then After 2 hours they checked FR and found the record and asked me what to do
    I said to cancel and refund without checking that they already accepted you

    usually in those cases we give you some time to backup if you started using the vps
    Sorry for that

    And by the way the vps is VDS we actually never check your cpu usage (it is irrelevant in those plans) , the issue is billing and it was mistake from our side to accept in first place without checking

    Thanks

    Ok thanks 🙏

  • praburampraburam Member
    edited February 17

    @servarica_hani can you please ask them to approve my vps. Its still pending. Now support team come up with address drama and ip location. Not every network in India will show exact location of my address. Not sure how you people actually getting customers with this complicated policies. Man seriously i haven't seen something like this in my entire hosting purchases.

  • servarica_haniservarica_hani Member, Patron Provider

    I see the issue is already resolved

    Thanks

  • @servarica_hani said:
    I see the issue is already resolved

    Thanks

    Thanks 🙏

  • Hey @servarica_hani , can you respond to ticket #616558?

  • itachikonohaitachikonoha Member
    edited February 21

    @johndeo983 said:
    "They" will respond here in a day or two that the real reason is billing information
    @servarica_hani why scam people with shared trash?

    lol.... it was exactly as the dude said.

    Thanked by 2vingohost oloke
  • I see that ServaRica already answered but they do offer VDS, I've left running molecular simulations for entire days and no problems! I already have like 4 or 6 servers with them lol

    Thanked by 1servarica_hani
  • @Thermostatic said:
    I've left running molecular simulations for entire days

    Damn! Be careful with all those moleculaes of yours!

    My data is somewhere nearby in the same DC :scream:

    Thanked by 1servarica_hani
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