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New Storage Plans! • 10Gbps Ryzen/EPYC VPS | From $15/yr | Up to 50% OFF | GIVEAWAY + DOUBLE BONUSES
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reappeared ~0951UTC 2026-02-09, about 4hrs short of 3 days.
where is $7/year offer?
Credits Giveaway
When?
Any explanation or ticket auto-closed?
I think @RAVNIX got stuck in The Matrix
no response at all, just like last month's episode.
Server is back online, but not replying to tickets and also no response here after 3 days of outage is not very professional. The least @RAVNIX should do is:
1. Explain what was the problem.
2. What steps has been taken to prevent this in the future.
Giveaway.
@zed
@JohnnySac
@ThracianDog
@Xrmaddness
@nopingpong
@jugganuts
@KeyGenMe
Hello, you’re absolutely right, and we sincerely apologize for not addressing this matter in a timely manner. Unfortunately, the situation was influenced by factors outside of our direct control.
What happened?
We lease this IP block from IPXO, and our payment to IPXO did not process successfully just before the weekend. As a result, the subnet was unannounced without prior notice. Once the issue was identified, we immediately retried the payment, which was successfully received by IPXO on the same day. The subnet was subsequently reannounced, with the changes taking full effect on Monday.
Why was there no response?
Our support team was unavailable over the weekend, and our immediate focus was on resolving the underlying issue as quickly as possible. Unfortunately, due to external dependencies, the resolution took longer than anticipated, which also delayed our response.
What steps have been taken to prevent this in the future?
We have implemented additional payment monitoring and alerting mechanisms, prepaid quarterly in advance, introduced earlier renewal checks, and updated our internal escalation procedures to ensure better coverage during weekends and holidays. These measures are intended to significantly reduce the risk of similar disruptions going forward.
Compensation
As compensation, we will be extending the billing period by one week for all affected users. This adjustment will be applied within 72 hours.
Once again, we apologize for the inconvenience caused and appreciate your understanding.
GLWS!
🚀 2× Bandwidth
Invoice #9737
Done!
Doubled!
I want to buy
🎉 GIVEAWAY WINNERS 🎉
If you haven't already, please sign up here and DM me your registered email.
Fairness note: winners chosen via weighted random draw. Each participant's odds proportional to their number of entries (1 per page).
Hi!
I PM you my mail. Check it!
Thx!
Done!
moarr.
GLWS!
RIGGED but congrats to Megathread Squad taking all the prizes.
BGP?
Credit received! Thank you @RAVNIX 💕
Yes, but only with dedicated server.
gonna test my luck. double hdd perhaps?
if not, an extra vcore would be lovely. thank you
Invoice #10103
I wish you good luck within sales!
You're still alive？
Why is my server down and I can't even open the control panel?
https://clientarea.gg/clientarea.php
Here are my order details. Please check what's going on. Thanks.
Order Number: 9238260046
Invoice #318649
Been down since 4:29PM EST. All infrastructure but the main website is unreachable. No VPS control panel, no support panel, no client area.
My VPS is down. 10 hours and counting no access to control panel