Comments

• 71144139 Member

  January 31

  The reward given to customers who have already purchased the product—what is it? I haven’t received any email notifications, including those about the price increas
• Xrmaddness Member

  January 31

  @71144139 said:
  The reward given to customers who have already purchased the product—what is it? I haven’t received any email notifications, including those about the price increas

  Here's the full email:

  Dear Customer,

  following our recent communication regarding the adjustment of prices for promotional VPS offers, we would like to add a clarification and introduce a concrete compensatory measure for existing customers.

  The decision to revise pricing was taken after a long internal evaluation, with the objective of ensuring long-term service stability, technical consistency, and operational sustainability. While the adjustment itself remains unchanged, we want to fairly acknowledge customers who supported these offers prior to the update.
  Eligible services

  This initiative applies exclusively to promotional VPS offers identified by letters A–Z.

  Standard / non-promotional VPS plans are not included.
  One compensatory option per VPS

  For each eligible VPS, you may request one (1) compensatory option by opening a support ticket and listing your preferences in order:

  +10 GB storage
  +1 vCore
  +1 GB RAM (very limited availability)
  Upgrade to 10G network port
  +1x IPv6 /64
  €1 discount on the next renewal
  

  Some options are subject to limited availability and technical constraints.
  For this reason, not all requests can be guaranteed.

  Requests are handled on a best-effort basis:

  if the first choice is not feasible, the next preference indicated will be evaluated.
  

  Important conditions

  This is a one-time compensatory measure related to the recent price adjustment.
  Each VPS is eligible for one option only.
  Customers who have already received the same bonus for the same VPS in the past are not eligible to receive it again.
  The selected option will be applied within 7 business days from the opening of the support ticket.
  This measure does not modify existing contracts, billing periods, or renewal terms.
  

  This initiative is intended to maintain a fair balance between sustainability and customer recognition, without introducing unclear or unsustainable commitments.

  For questions or to submit your request, please open a support ticket and specify your preferred options in order.

  Kind regards,

  ---

  DeluxHost

  Thanked by 271144139 DeluxHost
• 71144139 Member

  January 31

  GWR-681159

  Thanked by 1DeluxHost
• mrbat Member

  January 31

  My order nr. 8981773101
  Please +1 core or +1 ram
  TY!

  Thanked by 1DeluxHost
• WUMin Member

  January 31 edited January 31

  Order Number：8455496881 +1 GB RAM
  Always support you, thank you!
• action Member

  January 31

  Order Number: 4934416594
  Extra RAM please.

  Thanked by 1DeluxHost
• DeluxHost Member, Patron Provider

  January 31

  Thanks for your orders!

  Thanked by 1ItsHass
• JonMilton Member

  January 31

  Order Number: 8674381446
  Offer M - M-2
  +1 GB RAM. If not available, +1 vCore
  thanks

  Thanked by 1DeluxHost
• Raspi_dude Member

  January 31

  Hello, my order ID is 6008424165.
  I would prefer the extra gigabyte of ram if possible. If it's not, the extra cpu would also be much appreciated. Thank you so much!

  Thanked by 1DeluxHost
• DeluxHost Member, Patron Provider

  January 31

  @Raspi_dude said:
  Hello, my order ID is 6008424165.
  I would prefer the extra gigabyte of ram if possible. If it's not, the extra cpu would also be much appreciated. Thank you so much!

  Thanks for the order!
• sonialok Member

  January 31

  Order Placed #7433115609
  Would love to have extra RAM. Thanks.
• t0pas Member

  January 31

  Hello, my order number is 4703221499
  Please +1 core or +1 ram
• jgoodies Member

  January 31 edited January 31

  @DeluxHost Hello, can't install linux on newly purchased VPS, can you look at this? (ticket #RCQ-558255, order 4090104700). Most likely the host node is down, but I'm not sure.
• t0pas Member

  January 31

  @t0pas said:
  Hello, my order number is 4703221499
  Please +1 core or +1 ram

  Would like to mention that I already have 2 other VPSs at Deluxe for half year.
  I am satisfied with the quality of service. Thanks
• Raspi_dude Member

  February 1

  @DeluxHost said:

  @Raspi_dude said:
  Hello, my order ID is 6008424165.
  I would prefer the extra gigabyte of ram if possible. If it's not, the extra cpu would also be much appreciated. Thank you so much!

  Thanks for the order!

  I don't see any of the upgrades on my server. When can I expect to receive it?
• CatBro282 Member

  February 1

  @DeluxHost said:

  @LowEndStalker said:
  you went back to pletx?

  Jumping about everywhere, aren't you.

  what do you mean? PletX has always been there at Skylink, Our main upstream in Amsterdam hasn't changed

  My question is on hold and remains unresolved. I am extremely disappointed. twice already
• VPS_Betreiber Member

  February 1

  Order Number: 5984660121

  Please +10 GB NVMe Storage, thanks in advance
• eztprojekt Member

  February 1

  ticket #IQP-936708
  i just purchased VPS Standard VPS 1, i just want my vm online as soon as possible. Installing OS always failed from virtfusion
• DiNunes Member

  February 1

  Hey @DeluxHost

  Thank you for the initiative and for showing that you are listening to the community.
  I really appreciate the effort and look forward to using your services.
  My Order ID: 1033037768

  Keep up the good work
• rober7 Member

  February 1

  are the extra bonuses still given?
• Lebbo Member

  February 1

  I would be tremendously grateful for +1 CPU if the bonuses are still active.
  Order Number: 8883034051
• abdollahi Member

  February 1

  Hello, please reply to the ticket. Thanks.

  Ticket #IQG-673069
• denisemenov Member

  February 1

  Hi, DeluxHost!
  Order Number: 2533206124
  +1 GB RAM
  If not available, +1 GB RAM Really need only extra RAM.
  Thanks in advance.
• Roddy Member

  February 2 edited February 2

  @DeluxHost said:

  @Roddy said:
  I ordered more than 20 days ago but I didn’t receive any of the four bonuses. Order Number: 5096748496. Can I get +1GB RAM? Thank you. @DeluxHost

  Yes of course, thanks for the order!

  Actually I still haven't received +1GB RAM.
• peterevans1144 Member

  February 2

  if N-5server's possible 1 more core and more storage means the Bonus?
  And if it's dmca free?
• Guru555 Member

  February 2

  Are you still offering the bonuses?
• DeluxHost Member, Patron Provider

  February 2

  Thanks for your orders!

  Thanked by 1ItsHass
• DeluxHost Member, Patron Provider

  February 2

  @Guru555 said:
  Are you still offering the bonuses?

  yes
• DeluxHost Member, Patron Provider

  February 2

  @peterevans1144 said:
  if N-5server's possible 1 more core and more storage means the Bonus?
  And if it's dmca free?

  yes, but no dmca ignored.
• DeluxHost Member, Patron Provider

  February 2

  @rober7 said:
  are the extra bonuses still given?

  yes