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Velox media under new management

1144145147149150184

Comments

  • rpqurpqu Member

    @ralf said:

    @rpqu said:

    If I may add, sole trader has unlimited liability. Better explanation about unlimited liability could be found on Lloyd's "Names".
    Also shorter version of conflicting moves:

    • If Lewis transfer the contract (liability) to Eric, and customer initiated charge back while the service is running. Technically it's a chargeback fraud because of lies told by Eric, as he try to garnish additional money.
    • If Lewis didn't transfer the contract (liability). It's right for customer to do chargeback. But, why Eric discouraged it if he's unrelated to the exit scam?

    Yeah, also the point I didn't mention is that technically Lewis couldn't have transferred the contracts in the legal sense, because as a sole trader those contracts are irrevocably with him.

    What he could (and should) have done is male a deal with Eric, such that he appointed Eric to service all aspects of those contracts on his behalf, and for Eric to provide indemnity against any legal action (including chargebacks) resulting from that.

    But given that if we are to believe the reddit post only 2 days before Eric took over, I doubt Lewis would have had the sense or time to get a lawyer to draft this in any way that would hold water, in which case he's still liable for every contract he made.

    So, in that sense, Eric might not legally have taken on those obligations, but in that case he'd be illegally accessing EU and UK customer data by keeping the servers running and keeping the customer's PII, and also committing fraud himself by monitoring Lewis' stripe transactions and reporting his customers as fraud whenever they chargeback. He's probably also committing fraud by en-masse claiming that all these servers are overdue on payment as well when he knows full well the recipients aren't his customers and they already paid in full.

    That's good extrapolation. So, I want to validate my view. Given the Eric's insisting Lewis's customer isn't his, wouldn't it be reasonable to send notice asking their consent? And if the customer didn’t consent, their PII will be deleted according to legal requirements. If they consent, Eric could draw new contract.

    Thanked by 1tentor
  • ralfralf Member

    @rpqu said:

    @ralf said:

    @rpqu said:

    If I may add, sole trader has unlimited liability. Better explanation about unlimited liability could be found on Lloyd's "Names".
    Also shorter version of conflicting moves:

    • If Lewis transfer the contract (liability) to Eric, and customer initiated charge back while the service is running. Technically it's a chargeback fraud because of lies told by Eric, as he try to garnish additional money.
    • If Lewis didn't transfer the contract (liability). It's right for customer to do chargeback. But, why Eric discouraged it if he's unrelated to the exit scam?

    Yeah, also the point I didn't mention is that technically Lewis couldn't have transferred the contracts in the legal sense, because as a sole trader those contracts are irrevocably with him.

    What he could (and should) have done is male a deal with Eric, such that he appointed Eric to service all aspects of those contracts on his behalf, and for Eric to provide indemnity against any legal action (including chargebacks) resulting from that.

    But given that if we are to believe the reddit post only 2 days before Eric took over, I doubt Lewis would have had the sense or time to get a lawyer to draft this in any way that would hold water, in which case he's still liable for every contract he made.

    So, in that sense, Eric might not legally have taken on those obligations, but in that case he'd be illegally accessing EU and UK customer data by keeping the servers running and keeping the customer's PII, and also committing fraud himself by monitoring Lewis' stripe transactions and reporting his customers as fraud whenever they chargeback. He's probably also committing fraud by en-masse claiming that all these servers are overdue on payment as well when he knows full well the recipients aren't his customers and they already paid in full.

    That's good extrapolation. So, I want to validate my view. Given the Eric's insisting Lewis's customer isn't his, wouldn't it be reasonable to send notice asking their consent? And if the customer didn’t consent, their PII will be deleted according to legal requirements. If they consent, Eric could draw new contract.

    It's not only reasonable, it's a legal requirement for any EU and UK customers. That's why I've been beating that drum since he first announced that he had customer data but felt he didn't have any obligations to them.

    He only has 2 days left to inform customers and delete any and all customer data he doesn't have consent to keep. And for what it's worth, that e-mail he's sent out to customers already doesn't include any of the things he's legally required to inform customers. If he had competent lawyers, he'd know that.

    Amusingly he's backed himself into a corner by batching these e-mails because not everybody will have reached the deadline he imposed for payment before the point when he'll have to delete their data to avoid breaking the law.

    Thanked by 1rpqu
  • @ralf said:
    However, this situation only normally occurs when a company is in liquidation, because it sells what it can and then declares itself bankrupt.

    Well, don't know how it is in the UK or US, but here in the Netherlands this can't happen. You cannot declare yourself bankrupt, only a court can. And file for bankrupcy usually some creditor is, and an appointed notary then handles all the financials, e.g. selling (parts of) the company.

    Basically the same can happen when you haven't done your homework correctly as an individual and you have personal liability.

    Thanked by 1rpqu
  • @barbarza said:

    @zed said:
    Lewis if you're reading this I want you to know that I'd be interested in reading the actual story some day, even if it's tame compared to our theories. Feel free to drop me a note privately from any of your personalities.

    They're going to make a movie about it in 20 years time

    Dumb and dumber 2046...

  • @ralf said:

    @rpqu said:

    That's good extrapolation. So, I want to validate my view. Given the Eric's insisting Lewis's customer isn't his, wouldn't it be reasonable to send notice asking their consent? And if the customer didn’t consent, their PII will be deleted according to legal requirements. If they consent, Eric could draw new contract.

    It's not only reasonable, it's a legal requirement for any EU and UK customers. That's why I've been beating that drum since he first announced that he had customer data but felt he didn't have any obligations to them.

    Well it is a bit different in at least some EU countries - but for those he's already in problems for quite some time.

    At least here in the Netherlands, you have to inform people that aren't customers as soon as possible after obtaining their data. With informing them, you have to give them a choice, either give him consent that he has and uses that data, become a customer so there is a reason to have the data or without those delete the data within 30 days after obtaining the data.

    So basically, the "as soon as" hasn't taken place, the inform hasn't taken place at all, and we have to see if the data is deleted after 30 days.

    Thanked by 1rpqu
  • omg omg omg omg

    Thanked by 2Saragoldfarb tfgp99
  • @JabJab said:

    omg omg omg omg

    Exit Scam in motion

  • rpqurpqu Member

    @ralf said:

    @rpqu said:

    @ralf said:

    @rpqu said:

    If I may add, sole trader has unlimited liability. Better explanation about unlimited liability could be found on Lloyd's "Names".
    Also shorter version of conflicting moves:

    • If Lewis transfer the contract (liability) to Eric, and customer initiated charge back while the service is running. Technically it's a chargeback fraud because of lies told by Eric, as he try to garnish additional money.
    • If Lewis didn't transfer the contract (liability). It's right for customer to do chargeback. But, why Eric discouraged it if he's unrelated to the exit scam?

    Yeah, also the point I didn't mention is that technically Lewis couldn't have transferred the contracts in the legal sense, because as a sole trader those contracts are irrevocably with him.

    What he could (and should) have done is male a deal with Eric, such that he appointed Eric to service all aspects of those contracts on his behalf, and for Eric to provide indemnity against any legal action (including chargebacks) resulting from that.

    But given that if we are to believe the reddit post only 2 days before Eric took over, I doubt Lewis would have had the sense or time to get a lawyer to draft this in any way that would hold water, in which case he's still liable for every contract he made.

    So, in that sense, Eric might not legally have taken on those obligations, but in that case he'd be illegally accessing EU and UK customer data by keeping the servers running and keeping the customer's PII, and also committing fraud himself by monitoring Lewis' stripe transactions and reporting his customers as fraud whenever they chargeback. He's probably also committing fraud by en-masse claiming that all these servers are overdue on payment as well when he knows full well the recipients aren't his customers and they already paid in full.

    That's good extrapolation. So, I want to validate my view. Given the Eric's insisting Lewis's customer isn't his, wouldn't it be reasonable to send notice asking their consent? And if the customer didn’t consent, their PII will be deleted according to legal requirements. If they consent, Eric could draw new contract.

    It's not only reasonable, it's a legal requirement for any EU and UK customers. That's why I've been beating that drum since he first announced that he had customer data but felt he didn't have any obligations to them.

    He only has 2 days left to inform customers and delete any and all customer data he doesn't have consent to keep. And for what it's worth, that e-mail he's sent out to customers already doesn't include any of the things he's legally required to inform customers. If he had competent lawyers, he'd know that.

    Amusingly he's backed himself into a corner by batching these e-mails because not everybody will have reached the deadline he imposed for payment before the point when he'll have to delete their data to avoid breaking the law.

    I see, it seems he's operating outside of common sense. It's impossible for lawyer who helped the establishment of the new entity to not ask, "Hey, do you have anything that you should tell us?". And Eric should have said, "Yes, I acquired assets from a UK guy. Then, I found out the guy's existing customer is still using the assets I purchased". That should have raised alerts.
    And, is there any purpose of batching emails in days interval instead of hours?

  • @JabJab said:

    omg omg omg omg

    Now it is a "Critical Error Could not connect to the database." Likely he is investing millions as we speak.

  • ralfralf Member

    @Calypso said:

    @ralf said:
    However, this situation only normally occurs when a company is in liquidation, because it sells what it can and then declares itself bankrupt.

    Well, don't know how it is in the UK or US, but here in the Netherlands this can't happen. You cannot declare yourself bankrupt, only a court can. And file for bankrupcy usually some creditor is, and an appointed notary then handles all the financials, e.g. selling (parts of) the company.

    Basically the same can happen when you haven't done your homework correctly as an individual and you have personal liability.

    Yeah, I've never been through the process, so it's all a bit unknown to me.

    As far as I understand it, when you you try to close the company, Companies House publishes your intention on a gazette, and interested parties are supposed to register a claim to outstanding debts. If someone objects, the liquidation process is stopped. If a company can't pay the debts at that point, then it enters liquidation where usually an auditors is appointed to sell off what they can to cover the debts that people have staked a claim on. If after selling everything, there's nothing left over then the company is declared bankrupt, and the directors are banned from being a director elsewhere for a number of years. If there is money left, then the shareholders get the split what's left according to their rights.

    And for people getting declared bankrupt, I think the courts have to be involved. Again, I've only heard of it happening, but don't know anyone personally who's been in that situation. I think it's pretty rare, maybe only in the dozens of instances per year.

  • zedzed Member

    WHAT HAPPENED? WHAT CAN I DO?

  • defaultdefault Veteran
    edited January 18

    Finally, they sent the notification email message with subject "Management Changes". Finally.

    We are pleased to formally announce that Velox Media Inc. has assumed management of select resources previously operated under veloxmedia.co.uk. This strategic acquisition marks an important milestone in our continued growth and reflects our commitment to expanding the value and capabilities we deliver to our clients and partners.

    The integration of these resources strengthens our operational capacity and enhances our service offerings. Our teams are working closely to ensure a seamless transition and uninterrupted continuity of service for all stakeholders. We remain dedicated to supporting you throughout this process and addressing any questions that may arise.

    In recent weeks, our teams have been diligently optimizing systems and improving service performance. Over the coming days and weeks, we will be launching our new U.S. East datacenter, upgrading our California facility, and expanding our Amsterdam datacenters. Additional enhancements, including an improved website, a redesigned shopping experience, and more competitive pricing across several services, are also forthcoming.

    If you require additional information related to this transition, or would like to opt out in this transition, please contact us through the client portal.

    We appreciate your continued trust and look forward to strengthening our partnership as we enter this next phase of growth.

    Sincerely,
    Eric Banks | Data Protection Officer

    Velox Media inc
    301 Grant Street
    Pittsburgh, PA 15219

  • rpqurpqu Member

    @default said:
    Finally, they sent the notification email message with subject "Management Changes". Finally.

    We are pleased to formally announce that Velox Media Inc. has assumed management of select resources previously operated under veloxmedia.co.uk. This strategic acquisition marks an important milestone in our continued growth and reflects our commitment to expanding the value and capabilities we deliver to our clients and partners.

    The integration of these resources strengthens our operational capacity and enhances our service offerings. Our teams are working closely to ensure a seamless transition and uninterrupted continuity of service for all stakeholders. We remain dedicated to supporting you throughout this process and addressing any questions that may arise.

    In recent weeks, our teams have been diligently optimizing systems and improving service performance. Over the coming days and weeks, we will be launching our new U.S. East datacenter, upgrading our California facility, and expanding our Amsterdam datacenters. Additional enhancements, including an improved website, a redesigned shopping experience, and more competitive pricing across several services, are also forthcoming.

    If you require additional information related to this transition, or would like to opt out in this transition, please contact us through the client portal.

    We appreciate your continued trust and look forward to strengthening our partnership as we enter this next phase of growth.

    Sincerely,
    Eric Banks | Data Protection Officer

    Velox Media inc
    301 Grant Street
    Pittsburgh, PA 15219

    Is it coincidence? Oh well

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    Lol, now adding late fees to a made up invoice.

    This is a notice that invoice #37692 which was originally generated on Tuesday, January 13th, 2026 has been updated.

    Your payment method is: Stripe

    Invoice #37692
    Amount Due: $9.00USD
    Due Date: Thursday, January 15th, 2026

    Invoice Items

    LET FLASH BF 2025 - SLC - £4 year deal - Houd.bl (01/15/2026 - 02/14/2026) $4.00USD
    Late Fee (Added 01/18/2026) $5.00USD

    Thanked by 3default ralf barbarza
  • @Saragoldfarb said:
    Lol, now adding late fees to a made up invoice.

    This is a notice that invoice #37692 which was originally generated on Tuesday, January 13th, 2026 has been updated.

    Your payment method is: Stripe

    Invoice #37692
    Amount Due: $9.00USD
    Due Date: Thursday, January 15th, 2026

    Invoice Items

    LET FLASH BF 2025 - SLC - £4 year deal - Houd.bl (01/15/2026 - 02/14/2026) $4.00USD
    Late Fee (Added 01/18/2026) $5.00USD

    Thanked by 2Saragoldfarb ralf
  • Just received yet another email from Velox and I love the signature:

    Eric Banks | Data Protection Officer

    Is it a mental health clinic? Is this guy changing his positions every day?

  • ralfralf Member

    @default said:
    Finally, they sent the notification email message with subject "Management Changes". Finally.

    Interesting. Wonder if that was sent now because Eric is actually reading the stuff here and realising his lawyers were wrong!

    FWIW, I don't think that wording is actually sufficient under GDPR regulations as it doesn't include several key pieces of information that's required by law.

    Additionally, assuming consent and requiring users to opt-out is only permissible for actual customers. As Eric has taken pains to state for the last month, none of these people were customers, so he has to explicitly request opt-in consent.

    But at least it's a step towards compliance.

  • LET Fee you mean?

  • ralfralf Member

    @JohnFilch123 said:
    Just received yet another email from Velox and I love the signature:

    Eric Banks | Data Protection Officer

    Is it a mental health clinic? Is this guy changing his positions every day?

    Also, he must be struggling to hold down his day job too, as he can only deal with this during the weekend.

  • rpqurpqu Member
    edited January 18

    @ralf said:

    @Calypso said:

    @ralf said:
    However, this situation only normally occurs when a company is in liquidation, because it sells what it can and then declares itself bankrupt.

    Well, don't know how it is in the UK or US, but here in the Netherlands this can't happen. You cannot declare yourself bankrupt, only a court can. And file for bankrupcy usually some creditor is, and an appointed notary then handles all the financials, e.g. selling (parts of) the company.

    Basically the same can happen when you haven't done your homework correctly as an individual and you have personal liability.

    And for people getting declared bankrupt, I think the courts have to be involved. Again, I've only heard of it happening, but don't know anyone personally who's been in that situation. I think it's pretty rare, maybe only in the dozens of instances per year.

    AFAIK, there's voluntary and involuntary bankruptcy, with the latter initiated by the creditors. And this affect both person and legal person.
    On the other hand, certain jurisdictions compelled people who can't fulfill their liabilities after liquidations (excluding personal effects, homestead*) to endure certain degree of poverty by limiting the amount of wage the person could receive per month or annum for years, any above amount goes to the creditors.

    @ralf said:

    @default said:
    Finally, they sent the notification email message with subject "Management Changes". Finally.

    Interesting. Wonder if that was sent now because Eric is actually reading the stuff here and realising his lawyers were wrong!

    FWIW, I don't think that wording is actually sufficient under GDPR regulations as it doesn't include several key pieces of information that's required by law.

    It's really over for him

    Thanked by 1ralf
  • i12hi12h Member

    @i12h said:
    I’m betting his next "major update" hits in about 7 days—right at the 2-month mark. It feels like a monthly cycle designed to stall just long enough to keep the cash in his original account.

    @default said:
    Finally, they sent the notification email message with subject "Management Changes". Finally.

    Looks like I got the timing right.

    Thanked by 1barbarza
  • @ralf said:

    @default said:
    Finally, they sent the notification email message with subject "Management Changes". Finally.

    Interesting. Wonder if that was sent now because Eric is actually reading the stuff here and realising his lawyers were wrong!

    No, don't think so. Well, ofcourse he's reading here, that's no question. He misses the entertainment drama. But either it was the plan to do it this late all along (remember he shouted "so i've got plenty of time" basically looking into the date he could extend it to), or he just thinks "well, it won't hurt, let's do it because I don't need to have even more people coming after me".

    FWIW, I don't think that wording is actually sufficient under GDPR regulations as it doesn't include several key pieces of information that's required by law.

    As I've mentioned, this isn't "as soon as possible". So that's already a violation.

    Also it doesn't mention anything about honoring contracts (treating the reader as customer) which would be a valid ground to not have consent for processing the data.

    So either he is looking upon everyone who received the mail as a customer (finally) or offering the option to have your data deleted is missing (a third option: becoming a customer is also left out ofcourse). If that option would be in there, the data should be deleted within 30 days after he obtained the data. So that's within a very short period.

    Would be a nice testcase to reply to this mail asking a few questions. Will ask a lawyer friend what direction would be best: ask for the status (customer or not) and if he honours the contract, or go the "i want to delete my data you are obliged to (pro rato) refund". So basically assume the omitted "you are a customer" part of the mail.

    Additionally, assuming consent and requiring users to opt-out is only permissible for actual customers.

    Exactly.

    As Eric has taken pains to state for the last month, none of these people were customers, so he has to explicitly request opt-in consent.

    But at least it's a step towards compliance.

    Well, it's too late and too little. It doesn't match what is mandatory according to (at least) Dutch, but most likely whole EU and UK) law.

    Thanked by 1ralf
  • gbzret4dgbzret4d Member
    edited January 18

    Got an email.

    We are pleased to formally announce that Velox Media Inc. has assumed management of select resources previously operated under veloxmedia.co.uk. This strategic acquisition marks an important milestone in our continued growth and reflects our commitment to expanding the value and capabilities we deliver to our clients and partners.

    The integration of these resources strengthens our operational capacity and enhances our service offerings. Our teams are working closely to ensure a seamless transition and uninterrupted continuity of service for all stakeholders. We remain dedicated to supporting you throughout this process and addressing any questions that may arise.

    In recent weeks, our teams have been diligently optimizing systems and improving service performance. Over the coming days and weeks, we will be launching our new U.S. East datacenter, upgrading our California facility, and expanding our Amsterdam datacenters. Additional enhancements, including an improved website, a redesigned shopping experience, and more competitive pricing across several services, are also forthcoming.

    If you require additional information related to this transition, or would like to opt out in this transition, please contact us through the client portal.

    We appreciate your continued trust and look forward to strengthening our partnership as we enter this next phase of growth.

    Sincerely,
    Eric Banks | Data Protection Officer

    Velox Media inc
    301 Grant Street
    Pittsburgh, PA 15219

    Is it a new one?

    Thanked by 1Saragoldfarb
  • JordJord Moderator, Host Rep, Megathread Squad

    Evening, it's my weekly check in, do we have a Tl;dr?

    Thanked by 2barbarza Xrmaddness
  • @gbzret4d said:
    Got an email.

    We are pleased to formally announce that Velox Media Inc. has assumed management of select resources previously operated under veloxmedia.co.uk. This strategic acquisition marks an important milestone in our continued growth and reflects our commitment to expanding the value and capabilities we deliver to our clients and partners.

    The integration of these resources strengthens our operational capacity and enhances our service offerings. Our teams are working closely to ensure a seamless transition and uninterrupted continuity of service for all stakeholders. We remain dedicated to supporting you throughout this process and addressing any questions that may arise.

    In recent weeks, our teams have been diligently optimizing systems and improving service performance. Over the coming days and weeks, we will be launching our new U.S. East datacenter, upgrading our California facility, and expanding our Amsterdam datacenters. Additional enhancements, including an improved website, a redesigned shopping experience, and more competitive pricing across several services, are also forthcoming.

    If you require additional information related to this transition, or would like to opt out in this transition, please contact us through the client portal.

    We appreciate your continued trust and look forward to strengthening our partnership as we enter this next phase of growth.

    Sincerely,
    Eric Banks | Data Protection Officer

    Velox Media inc
    301 Grant Street
    Pittsburgh, PA 15219

    Is it a new one?

    same as above.

    Thanked by 1gbzret4d
  • @barbarza said:

    @zed said:
    Lewis if you're reading this I want you to know that I'd be interested in reading the actual story some day, even if it's tame compared to our theories. Feel free to drop me a note privately from any of your personalities.

    They're going to make a movie about it in 20 years time

    The amount of time wasted in this thread will correlate with a loss in GDP.

    Thanked by 1bramabull
  • Looks like Hetrix Tools has a bug. The triple RAM server from Velox works and I can access it from home, but not Uptime Robot or Hetrix Tools. The ticket to resolve that issue was closed after it was being "escalated" in early December.

    Hetrix panel says pings have not started but the weekly uptime shows 100%.I'm curious if I contact support to fix the IP issues with it whether that will trigger new invoices or cancellations. My credit card has 120 day chargeback period.

  • @Jord said:
    Evening, it's my weekly check in, do we have a Tl;dr?

    Multiple personalities, avid Suits watcher, legalese talk, bans, booting customers and talking big.

    Thanked by 1ralf
  • @MichaelCee said:

    @Jord said:
    Evening, it's my weekly check in, do we have a Tl;dr?

    Multiple personalities, avid Suits watcher, legalese talk, bans, booting customers and talking big.

    Services suspended, chargeback now!

    Thanked by 1barbarza
  • forestforest Member
    edited January 18

    I received the email too. From the email:

    The integration of these resources strengthens our operational capacity and enhances our service offerings. Our teams are working closely to ensure a seamless transition and uninterrupted continuity of service for all stakeholders. We remain dedicated to supporting you throughout this process and addressing any questions that may arise.

    Notice the term "all stakeholders" is vague enough that it does not necessarily include people who currently have service with them. This wording appears crafted to give the impression that survivors remaining clients will be looked after, but is actually a tautology: "We'll maintain the service for those whose service we choose to maintain".

    If you require additional information related to this transition, or would like to opt out in this transition, please contact us through the client portal.

    Aka "if you don't like this, tell us and we'll terminate you without refund". Does anyone who still has a service and is brave enough to risk it want to contact him through the portal and simply ask what the opt-out would look like without actually demanding to be opted-out? @jsg maybe (not mentioning you in an insulting way, but genuinely wondering if you would)?

    Thanked by 2Saragoldfarb laey
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