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Comments
@iSmallCat,
Thank you for contacting @Cloudcone's unofficial team.
@Cloudcone's official team will handle this.
You will be notified when a response is made by @Cloudcone.
The details of your ticket are shown below.
Thank you.
Thank you for your help. I have sent a private message to @Cloudcone
I hope they can help me as soon as possible. Thank you!
i feel sad for smallcat , @DP evill Administrator ,
The official automated response stated 7-14 business days, but it has been much longer than that now.
I haven't received any replies since I posted this.
I will continue to update and post the latest status.
Hopefully, this will be handled properly.
Today is Monday.
When I posted the previous thread, I submitted a new ticket and received a reply that it was under review, but the processing time has already far exceeded 7-14 business days!
This is the first reply I've received. I hope it can be resolved as soon as possible.
I will continue to update you on the latest situation until the problem is resolved!
cloudcone replied to my private message on LET, thank you!
Processing...
I will update this post regularly until the withdrawal is complete.
It has been quite some time since I posted, and I still haven’t received any withdrawal! I followed up in the ticket, only to get reassuring replies!
keep us updated, anyone considering their affiliate program should be aware of their payout issues.
Promotions have wasted a lot of energy and costs! Reputation comes first! Their company previously experienced a server intrusion incident, and at that time, I chose to remain silent because I didn’t want to affect them again! Now that everything has been restored, my earnings still haven't been resolved!
Have you considered checking their Discord or Telegram if they have official support channels there? Sometimes those platforms can get a faster response for urgent matters. Make sure to reference your existing ticket number clearly.
Have you considered checking their Discord or Telegram if they have official support channels there? Sometimes those platforms can get a faster response for urgent matters. Make sure to reference your existing ticket number clearly.
Thank you all for your help!
Today, I have received a withdrawal from PayPal!
Although one of my colleagues hasn't received theirs yet, I believe they will get it soon!
Since the team promised a withdrawal time of 7-14 business days, the slow processing made me quite anxious!
There must have been some busy matters that caused the delay!
Thanks again to everyone and the team!
I will continue to put in effort and promote diligently in the future!
May I ask how to speed up the processing? I haven't received it for more than a month.
Trust their credibility, understand their busyness, and keep waiting!
hi, I'm experiencing a verification issue with my purchased server. My support ticket #4606909 has been pending for two weeks and has still not been processed. I'm waiting to use the server. Has CloudCone ceased operations? Thank you.