Hostslick - Order Cancelled, No Refund for 45 Days

D3n3y · January 13

Hostslick posted a discount coupon. I bought the VPS through the discounted link, but they cancelled it. They promised a refund. It's been over 45 days now, and I still haven't received my money back.

BilohBucks · January 13

You didn't provide him details to do refund, what else did you expect?

JasonM · January 13

you can provide the payment-method you use like credit card or paypal in the email. its easier for a host to refund then. also include invocie/order id, hosting-plan name.

45 days is bit long to process. I've not seen any host that takes so much time. Usually web hosts big or small issue refund in 5-7 days and it may take upto 30 days to reach bank. But in most cases refunds are credited to bank in 10-12 days.

brueggus · January 13

At least they respond to your ticket. My VPS disappeared from the Virtualizor panel in mid-December ("1) User ID not found, please report to the Administrator to verify if your VPS has a valid User assigned to it or not"), and so far, there has been no response from them to my ticket.

D3n3y · January 13

@BilohBucks said:
You didn't provide him details to do refund, what else did you expect?

They definitely would have told me if information was missing. To be clear, I provided everything they asked for in the first ticket. I just missed adding that detail here.

@JasonM said:
you can provide the payment-method you use like credit card or paypal in the email. its easier for a host to refund then. also include invocie/order id, hosting-plan name.

45 days is bit long to process. I've not seen any host that takes so much time. Usually web hosts big or small issue refund in 5-7 days and it may take upto 30 days to reach bank. But in most cases refunds are credited to bank in 10-12 days.

They never asked for any alternatives. The messages make it obvious that they are just giving me the runaround

barbaros · January 13

You've been host licked. First mistake, never buy from hostslick

ascicode · January 13

@HostSlick Please be kind and answer asap.

amsaal · January 13

Lesson learned never buy from a provider that give you big discount better pay more to better provider example nova cloud which gives better service then those like rarecloud or hostlick. Just my opinion.