DeluxHost.net | NEW Y Series from €4/year + W Series Ryzen 9950X VPS | NVMe | NED

kv1108 · January 10

@DeluxHost said:

@morgan44 said:

@sanchogodinho said:

@morgan44 said:

@sanchogodinho said:

@DeluxHost said:
Thanks for your orders, we'll be giving away the freebies today.

And the W nodes will be delivered now + instant delivery for new orders

Received, thank you!

What did you receive? Order or the freebie?

Freebie: +1 vCPU

come on @DeluxHost , where is ours ? 😭😭

You probably got skipped, don't worry, I'll check for you!

You forgot me too 🥵

sanchogodinho · January 10

Don't worry guys. @DeluxHost will distribute it. I trust them.

sanchogodinho · January 10

@rpqueue said:

@mxjia said:
@DeluxHost
Has my reward been issued

you go to your https://vps.deluxhost.net , then to the server in question - if the upgrade has been issued, you get a notification that you need to reboot it. If not - no notification. I waited a week and got one, now waiting for another @DeluxHost 1936835115

I don't think you'll get a notification. I didn't get a notification but got the free upgrade.

morgan44 · January 10

@sanchogodinho said:

@rpqueue said:

@mxjia said:
@DeluxHost
Has my reward been issued

you go to your https://vps.deluxhost.net , then to the server in question - if the upgrade has been issued, you get a notification that you need to reboot it. If not - no notification. I waited a week and got one, now waiting for another @DeluxHost 1936835115

I don't think you'll get a notification. I didn't get a notification but got the free upgrade.

yeah, I confirm this. I didn't get any noti. But specs in client dashboard, and specs in vps mange panel are changed. also check in terminal if you already installed OS,

WaKeAiRSS · January 10

Order number : 5123729742

Will bonus go to all servers in the order or just 1. Thanks. Also any time frame for y3 and y4 servers. Thanks.

WaKeAiRSS · January 10

Order number : 7100746335

Thanks for great servers!!!

WaKeAiRSS · January 10

Order number : 5415741015

WaKeAiRSS · January 10

Order number here : 6390028336

Order number : 3999652041

ascicode · January 10

Do 1 post next time, god ouch.

drdred · January 11

@sanchogodinho said: Don't worry guys. @DeluxHost will distribute it. I trust them.

I've been waiting for 5 days, the vps is idle. @DeluxHost
2 orders
Order Number: 6144872273 +1 vCore Please
Order Number: 5127991368 +1 vCore Please

lookupstriage1m · January 11

I hope the issue will be resolved soon, but in the meantime, I encountered a situation where, after placing an order and registering as a new user, the funds for Offer Y - Y-2 were debited, but there is no account or emails. I wrote to support, hoping it's just a minor glitch in the system.

Ruslan_01 · January 11

Order #922603298

Ig possible +1 GB RAM or +1 vCore

lookupstriage1m · January 11

@lookupstriage1m said:
I hope the issue will be resolved soon, but in the meantime, I encountered a situation where, after placing an order and registering as a new user, the funds for Offer Y - Y-2 were debited, but there is no account or emails. I wrote to support, hoping it's just a minor glitch in the system.

Let's say it's settled. The refunds started coming in, so I reordered. Although it was charged twice again through PayPal. But we'll figure that out.
Well, my order number is 1101-460-2026.
Thanks for the service.

individual6891 · January 11

The Y-3 and Y-4 are out of stock, will they be re-stocked?

I have ordered a W-1 for the time being: Order 1393472657, Invoice 1101-461-2026
Would appreciate +1GB RAM

DeluxHost · January 11

@individual6891 said:
The Y-3 and Y-4 are out of stock, will they be re-stocked?

At the Moment, no

Shaezee · January 11

@DeluxHost said:

@morgan44 said:

@sanchogodinho said:

@morgan44 said:

@sanchogodinho said:

@DeluxHost said:
Thanks for your orders, we'll be giving away the freebies today.

And the W nodes will be delivered now + instant delivery for new orders

Received, thank you!

What did you receive? Order or the freebie?

Freebie: +1 vCPU

come on @DeluxHost , where is ours ? 😭😭

You probably got skipped, don't worry, I'll check for you!

I also haven’t received mine yet.
+1 Vcore
Order number: 8539891835

jongerenchaos · January 11

My order id 9735544517

rafat · January 11

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I opened a ticket regarding that, they took 2 days to reply and cold lied to me saying bonuses are being distributed at this moment (this was like 4-5 days ago).

Adding to that, I found my VPS's CPU performance was reduced, and some people commented it happened to them as well. And some reported internet disruption.

I really worried by some bad reviews might become true for me.

donb · January 11

@donb said:
Order #6672176075
RAM or vCore please

+1 vCore Please @DeluxHost

DeluxHost · January 11

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

EDIT: I looked at your server and I confirm what I said, you had a pending upgrade and you simply needed to restart your server, you should also have a notice in the dashboard.

rafat · January 11

@DeluxHost said:

@rafat said:

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

Such shame!!! You had to lie to protect your business' reputation.

So you telling me you giveaway bonuses to 90% of customers when I commented on page 3 out of 7 pages and still haven't received anything at all.

DeluxHost · January 11

@rafat said:

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

Such shame. You had to lie to protect your business' reputation.

So you telling me you giveaway bonuses to 90% of customers when I commented on page 3 out of 7 pages and still haven't received anything at all.

I don't need to protect anything, I'm just telling the truth.

You already had your bonus, but you didn't even see it, like most people.

wMarian · January 11

As a suggestion, if you’re not able to distribute the promised gifts in a timely and transparent manner, it would be better to remove the “free gifts for all users” statement altogether.

Leaving customers waiting for days without clear updates creates unnecessary frustration and false expectations. Clear communication would prevent most of these issues.

DeluxHost · January 11

@wMarian said:
As a suggestion, if you’re not able to distribute the promised gifts in a timely and transparent manner, it would be better to remove the “free gifts for all users” statement altogether.

Leaving customers waiting for days without clear updates creates unnecessary frustration and false expectations. Clear communication would prevent most of these issues.

No one ever said freebies were instant, they take time, but they arrive.

I don't see or understand the problem. If someone missed out, just send the order ID again.

Most people have already received their freebies but haven't even seen them because they haven't opened their dashboard.

rafat · January 11

@DeluxHost said:

@rafat said:

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

Such shame. You had to lie to protect your business' reputation.

So you telling me you giveaway bonuses to 90% of customers when I commented on page 3 out of 7 pages and still haven't received anything at all.

I don't need to protect anything, I'm just telling the truth.

You already had your bonus, but you didn't even see it, like most people.

Okay. You expecting me to know that ?! not provided any instructions in the post or email or notification on the portal.

I believe you still need to work with your instructions to customers.

DeluxHost · January 11

@rafat said:

@DeluxHost said:

@rafat said:

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

Such shame. You had to lie to protect your business' reputation.

So you telling me you giveaway bonuses to 90% of customers when I commented on page 3 out of 7 pages and still haven't received anything at all.

I don't need to protect anything, I'm just telling the truth.

You already had your bonus, but you didn't even see it, like most people.

Okay. You expecting me to know that ?! not provided any instructions in the post or email or notification on the portal.

I believe you still need to work with your instructions to customers.

This is what you should find, but you're probably right in part, we'll try to clarify that in the next post.

I hope everything's resolved now, and if you have any problems, don't hesitate to contact us.

fengbule · January 11

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

EDIT: I looked at your server and I confirm what I said, you had a pending upgrade and you simply needed to restart your server, you should also have a notice in the dashboard.

You fogot me.
Order Number: 8400165695

DeluxHost · January 11

@fengbule said: 8400165695

@fengbule said:

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

EDIT: I looked at your server and I confirm what I said, you had a pending upgrade and you simply needed to restart your server, you should also have a notice in the dashboard.

You fogot me.
Order Number: 8400165695

added

forest · January 11

@DeluxHost said:

@fengbule said: 8400165695

@fengbule said:

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

EDIT: I looked at your server and I confirm what I said, you had a pending upgrade and you simply needed to restart your server, you should also have a notice in the dashboard.

You fogot me.
Order Number: 8400165695

added

How do I tell if I've had them assigned yet? According to my emails, my order numbers are 5445012213, 2767768999, and 3914129529 (two from BF 2025, one here).

Edit: I didn't see your edit! I'll look for the notice in the dashboard!

inkko · January 11

@DeluxHost said:

@fengbule said: 8400165695

@fengbule said:

@DeluxHost said:

@rafat said:
⚠️⚠️⚠️⚠️⚠️

For all the people, DeluxHost promised to give gift to all users. But they have been ignoring people with order number commented in the thread like they don't exist. Disgusted by their behavior. People been waiting like 1 week or so, and DeluxHost don't care to let them know when they will get their bonus. They just say "Thanks for your order" and pretend other comments don't exist. Such unprofessional way of ignoring customers.

I really worried by some bad reviews might become true for me.

Hello,

I'm sorry to read this, but I honestly don't see the point since 90% of the freebies have been given away.

We're doing this every three days, as it's not possible every day due to commitments and work we have to do for you, our clients.

Most of the people I've seen have had freebies assigned to them, they simply have to restart their server to display them.

Also, the freebies are random, while we care about your preferences, we can't please everyone, as clearly stated.

I hope you change your mind in the future.
Thank you.

EDIT: I looked at your server and I confirm what I said, you had a pending upgrade and you simply needed to restart your server, you should also have a notice in the dashboard.

You fogot me.
Order Number: 8400165695

added

@DeluxHost
You fogot me too.
Order Number: 6398855647
+1 vCore Please Please Please

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DeluxHost.net | NEW Y Series from €4/year + W Series Ryzen 9950X VPS | NVMe | NED

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