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I won't issue a refund. I don't think Eric is a bad person. He still responded to my support tickets promptly during the holidays. Even though he shut down my VPS, I still think this way. Since it can't be undone, I'll just accept it.
Offline for a few days and chaos erupts. No way I'm reading all of this, so what's the key takeaway?
All LET customers of VeloxMedia are having their VPSes deleted without refund. VeloxMedia is likely going to be permabanned. Threats were made. Lots of discussion about whether or not he broke the law in various ways.
What the actual fuck? When are they planning to delete the VPSes??
Over the next few days I think, in batches of 100. If you have a LET plan, you'll receive an email soon saying that your VPS is going to be deleted. He's also charging a perpetual extortion fee for anyone who wants to keep their data.
Are you going to pay $4/m?
Oh, and also he's telling people their only recourse is to do a chargeback while also saying that he's marking all chargebacks as fraud to attempt to get customers in trouble, and deleting the servers of people who argue with him on Discord.
So yeah, it's been eventful.
Why do you think you are entitled to a provider tag? Or even use of this account? They had a contract with Lewis. They were paid by Lewis. You are not their customer. Even if they may slipped something going into discussion with you, even if they have your data, even if they are managing your account, you are not their customer. Frustrating Entertaining, isn't it?
They may let you use the account as a sign of good will, but if you're angry that you don't know what will happen in the future, because you'll loose your ways of entertainment or whatever, then it's simple: Lewis should take action, not you, not them, Lewis.
As an almost senior Internet user I know that Internet doesn't forget. And that's a good thing in these kind of cases. VeloxMedia as a "brand" will always be linked on Lewis' and your behaviour, and that's not a positive image to have.
I guess, you consulting your overly competent legal team and being very skilled in the legal terminology yourself will understand that this statement ("all" in legal terms meaning every single one of them) is a promise, an obligation, that somewhere, sometime, the 30G RAM one will turn up under the same conditions (being part of the promo). I already look forward to that and will "congratulate" the victims getting it upfront.
Well, I'll be damned. I just checked my emails and nothing from Velox Media. Looks like I'm in the next batch then. Definitely an interesting turn of events.
You might be lucky enough to have a VPS that is not a LET deal, in which case it will not get deleted (yet), but may be at any time in the future.
It's a LET deal VPS. If they're doing this in batches, then I'm definitely on the list and likely in the next batch.
Why wouldn't I be entitled to getting a provider tag reinstated, I'm a provider fully verified. Lewis was able to get one and he obviously didn't have all this
The provider tag is not free. It's a subscription, and the contract was with Lewis.
So it's not that it has been removed, per se. It was owned by the previous VeloxMedia, not this one.
After seeing how this played out, what makes you think you're entitled to getting the provider tag reinstated? Once the VPS deletion email comes through, I'll know exactly who to contact. At that point, I expect you to be banned.
Just for the ones on here with let plans rest is all good
Fixed your GDPR confusion and deleted the data just like you wanted 😊
I had no problem paying for it again as long as they refunded lewis the correct amount he's due so it's fair.
Check the previous post of your account. Every sell before was happened on LET. Either the plan name contains "LET" or not. @VeloxMedia
Not "a" provider tag, the provider tag on this (VeloxMedia) account. I.e., you may not be able to keep using this account that Lewis paid for the provider tag. Again: you are not a customer of LET. They may even terminate/delete the VeloxMedia account whenever they want to. If you object to this, go to Lewis. He is the customer. Not you.
If you want a provider tag with LET, you can apply for one. Pay for it. Then they will look into it to see if it's a sustainable deal, if they want you as a customer. And even if you already have paid they can simply deny your application - without a proper reason. They will make up one for you if you really want, surrounded by a lot of bloating around about millions of investments and legal teams, but in the end you're not getting what has been paid for.
Why would Lewis be refunded?
A huge amount of income comes through the rights granted by having the provider tag. Even at $200 per month or whatever it is, providers easily and quickly make it up with the extra income. But I don't know why the admins would want to take you in as a customer if you've been treating LET users this way.
Okay, so why aren't you refunding us the correct amount we're due so it's fair, since you're terminating our servers?
For example the sales posted here. The product name does not consists "LET". But it is posted here on LET.
🚀 London: AMD EPYC 7742 - 2GB Yearly
• Hosted on: AMD EPYC 7742
• CPU: 1vCPU
• RAM: 2GB DDR4 RAM
• Disk: 20GB SSD
• 20TB Bandwidth
• 10Gbps Port Speed
• 1IPv4
• Backups: 1
• Snapshots: 3
• Virtualization: KVM
• Management Panel: SolusVM 2
• Location: London, UK
💸 1 Year: £20 / $26.69
💸 2 Years: £40 / $53.37
💸 3 Years: £50 / $66,72 - Unmetered Bandwidth
🔗 https://my.veloxmedia.co.uk/index.php?rp=/store/special-offers-new/london-amd-epyc-7742-2gb-yearly-1
Probably because that's not a LET-specific deal, it was just posted on LET. In fact, that deal is still up.
Why do you worry about Lewis getting refunded? It's his problem, right? There are no connections between Lewis and you, right? This is a thing between LET and Lewis. You are not a customer at this moment. You should be very, very gratefull that you can still use this account that was part of the agreement between Lewis and LET. It's a sign of goodwill from LET. LET are the good ones, not the bad ones as you seem to think. And you are not a party in it.
It's simple legal basics - it's strange you don't understand them.
Please refrain from blaming LET - it may be that they get upset and delete your account - even if they previously said that they will honour it. They are a serious business, right. They may have other things to do like keeping the site running.
Good luck getting your provider tag reinstated. Especially after how you acted in this thread.
It played out because we didn't get a response for our request to get reinstated and all the attacks here.
@forest Everything was sold via LET whether or not the production name contains "LET". What I means is that owner of @VeloxMedia is releasing his anger on those who paid with the production name contains "LET". It doesn't matter the user said something here or not.
But you never had the tag. I imagine it would go down the same if I asked to have a provider tag without paying.
While there were attacks against you, some of which were simply spiteful and not constructive, it still hurt a lot of people for you to go and punish everyone with a LET plan based on a few people goading you into deleting the servers. I don't understand why you didn't just back up a little, say to yourself "woah, this community is not what I expected", and rejoin with a clear head. That would have greatly reduced the troubles everyone was having, yours included.
What makes you think you're entitled to be reinstated as a provider? You're far more likely to be banned than anything else.
He explained it already. Some deals were LET-exclusive deals for LET users. Other deals were deals for everyone that were sold everywhere, including LET.