Velox media under new management

ralf · January 10

@VeloxMedia said:

@ralf said:

@dedicados said:
congratulations, you give him good ideas:

_As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

Eric Banks
Velox Media inc.
301 Grant Street
Pittsburgh, PA 15219_

For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

@VeloxMedia said:
This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

Just laying the cards on the table here

and further elaborated on an hour or so later:

@VeloxMedia said:
Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

I'm not really sure why so many seem to be against me here.

He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

So, in summary so far:

Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.

He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.

He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

What's the problem with GDPR?

Now you've outed your true intentions, you're not getting any more free advice from me. There are, however, several ways you can still screw this up. I'm not giving you any more pointers.

Saragoldfarb · January 10

@ralf said:

@VeloxMedia said:

@ralf said:

@dedicados said:
congratulations, you give him good ideas:

_As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

Eric Banks
Velox Media inc.
301 Grant Street
Pittsburgh, PA 15219_

For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

@VeloxMedia said:
This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

Just laying the cards on the table here

and further elaborated on an hour or so later:

@VeloxMedia said:
Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

I'm not really sure why so many seem to be against me here.

He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

So, in summary so far:

Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.

He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.

He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

What's the problem with GDPR?

Now you've outed your true intentions, you're not getting any more free advice from me. There are, however, several ways you can still screw this up. I'm not giving you any more pointers.

Hes still screwing up... Not going into it but once 30 days past it's gonna be a field trip.

VeloxMedia · January 10

@ralf said:

@forest said:
As pissed as I am about the whole situation, I still don't think it's an exit scam. I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start.

Go back and read his posts from December 23. This was always his plan. I guess I was just naive thinking he might be convinced to do the decent thing.

Also, I can't help but wonder whether it was even worth it for him. Obviously, it does sound expensive providing those services, but given his reason for cutting all the servers was that they were really cheap, and it sounds like $80 was the maximum anyone had and the majority were a few dollars, refunding the customers you cancelled just seems like the cost of doing business and not coming out with a tarnished reputation. Certainly nobody they've screwed over is likely to ever buy anything from any company even slightly related to this douchbag ever again, and word gets around.

I guess we'll never know if Lewis is just someone who made some bad choices and got massively screwed over in this, or whether he was complicit - after all if a significant chunk of people paid by crypto they can't easily get their money back, so he might still be better off in this scenario than before selling all those packages over BF and pocketing the cash and running.

How did anyone pay by crypto? Wasn't only PayPal and Stripe the only gateways? What other gateway was there? If you remove a gateway in whmcs it changes the in the DB to the default gateway name.

We might be able to see if there's anything we can do with this.

Saragoldfarb · January 10

@VeloxMedia said:

@ralf said:

@forest said:
As pissed as I am about the whole situation, I still don't think it's an exit scam. I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start.

Go back and read his posts from December 23. This was always his plan. I guess I was just naive thinking he might be convinced to do the decent thing.

Also, I can't help but wonder whether it was even worth it for him. Obviously, it does sound expensive providing those services, but given his reason for cutting all the servers was that they were really cheap, and it sounds like $80 was the maximum anyone had and the majority were a few dollars, refunding the customers you cancelled just seems like the cost of doing business and not coming out with a tarnished reputation. Certainly nobody they've screwed over is likely to ever buy anything from any company even slightly related to this douchbag ever again, and word gets around.

I guess we'll never know if Lewis is just someone who made some bad choices and got massively screwed over in this, or whether he was complicit - after all if a significant chunk of people paid by crypto they can't easily get their money back, so he might still be better off in this scenario than before selling all those packages over BF and pocketing the cash and running.

How did anyone pay by crypto? Wasn't only PayPal and Stripe the only gateways? What other gateway was there? If you remove a gateway in whmcs it changes the in the DB to the default gateway name.

We might be able to see if there's anything we can do with this.

Just ask [email protected]

He should know.

VeloxMedia · January 10

@ralf said:

@VeloxMedia said:

@ralf said:

@dedicados said:
congratulations, you give him good ideas:

_As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

Eric Banks
Velox Media inc.
301 Grant Street
Pittsburgh, PA 15219_

For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

@VeloxMedia said:
This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

Just laying the cards on the table here

and further elaborated on an hour or so later:

@VeloxMedia said:
Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

I'm not really sure why so many seem to be against me here.

He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

So, in summary so far:

Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.

He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.

He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

What's the problem with GDPR?

Now you've outed your true intentions, you're not getting any more free advice from me. There are, however, several ways you can still screw this up. I'm not giving you any more pointers.

Did you file the ICO complaint yet? We haven't received anything. Excited for this.

Never asked for your advice, just here for the entertainment.

Saragoldfarb · January 10

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@ralf said:

@dedicados said:
congratulations, you give him good ideas:

_As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

Eric Banks
Velox Media inc.
301 Grant Street
Pittsburgh, PA 15219_

For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

@VeloxMedia said:
This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

Just laying the cards on the table here

and further elaborated on an hour or so later:

@VeloxMedia said:
Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

I'm not really sure why so many seem to be against me here.

He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

So, in summary so far:

Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.

He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.

He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

What's the problem with GDPR?

Now you've outed your true intentions, you're not getting any more free advice from me. There are, however, several ways you can still screw this up. I'm not giving you any more pointers.

Did you file the ICO complaint yet? We haven't received anything. Excited for this.

Never asked for your advice, just here for the entertainment.

And to refund the money you stole from me?

beanman109 · January 10

Serious question, is @VeloxMedia 12 years old?

VeloxMedia · January 10

@beanman109 said:
Serious question, is @VeloxMedia 12 years old?

One that runs multiple companies and holds all the keys. Paying tens of thousands a month to host you guy's data that's now kicking you off, because apparently $4 is too much money.

Getting told advice from people on here that's completely incorrect and proven false under scrutiny.

Now sit back and watch us grow.

forest · January 10

@VeloxMedia said:

@ralf said:

@forest said:
As pissed as I am about the whole situation, I still don't think it's an exit scam. I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start.

Go back and read his posts from December 23. This was always his plan. I guess I was just naive thinking he might be convinced to do the decent thing.

Also, I can't help but wonder whether it was even worth it for him. Obviously, it does sound expensive providing those services, but given his reason for cutting all the servers was that they were really cheap, and it sounds like $80 was the maximum anyone had and the majority were a few dollars, refunding the customers you cancelled just seems like the cost of doing business and not coming out with a tarnished reputation. Certainly nobody they've screwed over is likely to ever buy anything from any company even slightly related to this douchbag ever again, and word gets around.

I guess we'll never know if Lewis is just someone who made some bad choices and got massively screwed over in this, or whether he was complicit - after all if a significant chunk of people paid by crypto they can't easily get their money back, so he might still be better off in this scenario than before selling all those packages over BF and pocketing the cash and running.

How did anyone pay by crypto? Wasn't only PayPal and Stripe the only gateways? What other gateway was there? If you remove a gateway in whmcs it changes the in the DB to the default gateway name.

We might be able to see if there's anything we can do with this.

Lewis was previously using Cryptomus, but removed it due to some problems he was having with it. I paid before it got removed. I do hope you add crypto support back. Btw, BTCPay is a good self-hosted platform that's simple to run.

VeloxMedia · January 10

@Saragoldfarb said:

@ralf said:

@VeloxMedia said:

@ralf said:

@dedicados said:
congratulations, you give him good ideas:

_As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

Eric Banks
Velox Media inc.
301 Grant Street
Pittsburgh, PA 15219_

For what it's worth, I initially looked at this and thought that Eric deserved some praise for at least partially complying with the law for the first time in this thread. And then I re-read this, and realised that he doesn't once mention GDPR. This isn't actually the reason why he's sending this out. It's not about complying with the law, it's about ditching the customers he always wanted to ditch.

There will be a lot of people who suffer from this, unable to get a refund at all, because chargebacks are only an option for a subset of users who paid by credit card or paypal.

I hope that this is actually being sent to every customer brought over from Lewis' company, because there would be many other EU and UK citizens as pre-existing customers, and he will not be fulfilling his obligations under GDPR legislation until he has informed them of the transfer of their PII to his new company and asked them to accept the new conditions. This is a necessary requirement because he has stated that these are Lewis' customers and not his, and so this transfer of PII requires consent because that transfer of PII was not permitted by the previous privacy policy.

By only deleting purchasers of the deals advertised on LET, it is clear that he is actually just implementing the plans he first described back on December 23rd on his 5th post while in control of the LET account:

@VeloxMedia said:
This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.

As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.

Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...

Just laying the cards on the table here

and further elaborated on an hour or so later:

@VeloxMedia said:
Yes definitely. The problem is there has to be some way to break even or ability to make a profit. Otherwise there's no point. If I shut everything down and walk away I'll have a merry christmas and live a very happy life and not a thought ever again about VeloxMedia.

I'd lose more than anyone else here as I've already spent a couple grand just keeping the servers running, and will be spending a few more grand in the next few days. I'm the only one here that's losing right now. Everyone's servers are up and running, Lewis is off living life free and clear, and I'm paying the bills trying to make it work.

I'm not really sure why so many seem to be against me here.

He has done the exact thing he was planning to do 3 weeks ago - cancel every service that he believes was sold at too low a price (arguing that they are not customers), while retaining every customer of a service that was sold at a price where he can make a profit. These are somehow still his customers.

This is the outcome he always wanted. The only thing dragging this out for 3 weeks has achieved is trying to make it look like he was forced into this. He wasn't, this was very clearly his intention all along.

And along the way, he has filed false fraud claims against any customers leaving via chargeback, despite him actually telling people that was what they should do. He also insisted that they were not his customers, and yet found it necessary to flag transactions that he was therefore not party to as fraudulent.

Even now, after telling everybody their services will be cancelled, after six times of asking the simple YES/NO question of whether he will file fraud claims against everyone whose service has just been cancelled, and he's told to chargeback. His reply "no i've stated how this works dozens of times" (https://lowendtalk.com/discussion/comment/4711166/#Comment_4711166) For refence, that question directly quoted in line two of the many cases where he has described how the flags people for fraud if they don't contact him, even though they aren't his customers.

That's right, even after giving people the boot, he still wants to cause those customers pain when they try to get their money back unless they crawl up to him and beg permission to leave. These are people he has stated over and over that he doesn't believe to be his customers.

So, in summary so far:

Eric has done exactly what he described his intentions to be on December 23rd, in his fifth post. He has only eliminated people who purchased plans advertised on LET because they don't make him enough money.

He has retained all the profitable customers, many of whom are EU and UK citizens, but refuses to inform them of their right to not consent to him using their PII, and so he is still breaking the law.

He has fraudulently misused Stripe's fraud reporting tool against innocent customers, mostly from LET.

I guess it's time to summon @DP, @angstrom and maybe @jbiloh given that this was a very targeted attack solely against people who bought the deals advertised on LET.

I would also suggest that everybody starts their chargeback as soon as possible, if your purchase method permits, using his announcement as justification. That's really exactly what he always wanted, especially if Lewis will be footing the bill for these refunds, but if your service will be terminated anyway, probably sooner rather than later will work out best for you.

What's the problem with GDPR?

Now you've outed your true intentions, you're not getting any more free advice from me. There are, however, several ways you can still screw this up. I'm not giving you any more pointers.

Hes still screwing up... Not going into it but once 30 days past it's gonna be a field trip.

Why do we all have to wait for 30 days? This things gonna be 500 pages by then. What's left to talk about. File it now!!! Let's gooooop

VeloxMedia · January 10

@forest said:

@VeloxMedia said:

@ralf said:

@forest said:
As pissed as I am about the whole situation, I still don't think it's an exit scam. I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start.

Go back and read his posts from December 23. This was always his plan. I guess I was just naive thinking he might be convinced to do the decent thing.

Also, I can't help but wonder whether it was even worth it for him. Obviously, it does sound expensive providing those services, but given his reason for cutting all the servers was that they were really cheap, and it sounds like $80 was the maximum anyone had and the majority were a few dollars, refunding the customers you cancelled just seems like the cost of doing business and not coming out with a tarnished reputation. Certainly nobody they've screwed over is likely to ever buy anything from any company even slightly related to this douchbag ever again, and word gets around.

I guess we'll never know if Lewis is just someone who made some bad choices and got massively screwed over in this, or whether he was complicit - after all if a significant chunk of people paid by crypto they can't easily get their money back, so he might still be better off in this scenario than before selling all those packages over BF and pocketing the cash and running.

How did anyone pay by crypto? Wasn't only PayPal and Stripe the only gateways? What other gateway was there? If you remove a gateway in whmcs it changes the in the DB to the default gateway name.

We might be able to see if there's anything we can do with this.

Lewis was previously using Cryptomus, but removed it due to some problems he was having with it. I paid before it got removed. I do hope you add crypto support back. Btw, BTCPay is a good self-hosted platform that's simple to run.

Thanks! I'm also hoping to find one because the issue we need to charge so much per month is because credit card fees

We're gonna start offering packages for like $1/mo on other sites but half of that is cc fees

default · January 10

@jsg said:
@Saragoldfarb and a few others

Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

Sorry but this whole clusterfuck gets increasingly ridiculous.

Mark my words: you will not succeed. Eric will continue to do as he sees fit!
And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

I hope you two grab your hands and your dicks and ride happily into the sunset.

Meanwhile @VeloxMedia will never get their provider back on LET due to extortion using precisely LET plans and LET customers. And since this behaviour also qualifies under "don't be a dick" rule (no offence intended towards the one which you hold in your hand), I would suggest a ban from moderators towards @VeloxMedia for extortion.

forest · January 10

@VeloxMedia said:

@forest said:

@VeloxMedia said:

@ralf said:

@forest said:
As pissed as I am about the whole situation, I still don't think it's an exit scam. I don't think he would have deleted all the LET servers if he wasn't goaded into doing so by people "daring" him to do it. Still a scummy situation, but I don't believe it was intended from the start.

Go back and read his posts from December 23. This was always his plan. I guess I was just naive thinking he might be convinced to do the decent thing.

Also, I can't help but wonder whether it was even worth it for him. Obviously, it does sound expensive providing those services, but given his reason for cutting all the servers was that they were really cheap, and it sounds like $80 was the maximum anyone had and the majority were a few dollars, refunding the customers you cancelled just seems like the cost of doing business and not coming out with a tarnished reputation. Certainly nobody they've screwed over is likely to ever buy anything from any company even slightly related to this douchbag ever again, and word gets around.

I guess we'll never know if Lewis is just someone who made some bad choices and got massively screwed over in this, or whether he was complicit - after all if a significant chunk of people paid by crypto they can't easily get their money back, so he might still be better off in this scenario than before selling all those packages over BF and pocketing the cash and running.

How did anyone pay by crypto? Wasn't only PayPal and Stripe the only gateways? What other gateway was there? If you remove a gateway in whmcs it changes the in the DB to the default gateway name.

We might be able to see if there's anything we can do with this.

Lewis was previously using Cryptomus, but removed it due to some problems he was having with it. I paid before it got removed. I do hope you add crypto support back. Btw, BTCPay is a good self-hosted platform that's simple to run.

Thanks! I'm also hoping to find one because the issue we need to charge so much per month is because credit card fees

We're gonna start offering packages for like $1/mo on other sites but half of that is cc fees

Since BTCPay is self-hosted, there are no fees at all (besides the blockchain transaction fee, but it is very small). I think it also supports other cryptocurrencies? But I'm not sure. I usually use Monero, but I never have a problem because I can just convert it to BTC for gateways that only accept BTC.

And do you think you could exempt my VPS from deletion, since I won't be able to get anything back from Lewis, having paid for it using cryptocurrency? It's not one of those crazy 30 GB RAM deals, anyway. Every server I run is intended for altruistic purposes, and I'm not exactly swimming in cash despite spending quite a lot of it on VPSes.

plumberg · January 10

@VeloxMedia said:

@alfatarsos said:

@jsg said:

@alfatarsos said:
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

Interesting point! But do you really know and have evidence that he does have that kind of access?

P.S. I'm not fully up to date and didn't even glance over the last few pages.

The way it was described, he's not doing that like I thought (by a separate user direct on Stripe's dashboard), but through an API request which then provides user data, since he took over the API key.

He overengineered this, in my opinion, for the same result.

You can search for "Stripe secondary user Access" and see WHMCS's FAQs for the Stripe module - there's always an API request with a key. It's valid for every billing platform, including Blesta, WiseCP, etc.

Yupp. We did it separately because we aren't using whmcs for this. WHMCS isn't compliant for our systems we're SOC2

Is it correct that the API key is being used illegally (even though its left by the previous owner of the whmcs instance)?

More akin to - the door is unlocked, so one can go in and steal grab things... and blame on the door being unlocked for robbery.

Narcissist I say.

VeloxMedia · January 10

@default said:

@jsg said:
@Saragoldfarb and a few others

Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

Sorry but this whole clusterfuck gets increasingly ridiculous.

Mark my words: you will not succeed. Eric will continue to do as he sees fit!
And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

I hope you two grab your hands and your dicks and ride happily into the sunset.

Meanwhile @VeloxMedia will never get their provider back on LET due to extortion using precisely LET plans and LET customers. And since this behaviour also qualifies under "don't be a dick" rule (no offence intended towards the one which you hold in your hand), I would suggest a ban from moderators towards @VeloxMedia for extortion.

I keep stating this. I have zero intention on selling here and am just here for entertainment purposes only.

They violated their terms with us by suspending our provider and not providing steps to reinstate, they took Lewis's money and didn't offer a refund or credit for the suspension days. It's been 2 weeks and nothing. They asked yesterday about it and we asked again and no response but they commented here so obviously were online to read my response.

Perfectly fine as it's their business and we'll choose if we decide to seek legal action (for other things). But we won't be doing business with them. We're not on here constantly posting and causing issues, we sent a formal letter, got their info and followed proper legal procedures.

But their poor business practices is one of the main reasons we don't care about our reputation on here or these agreements so will just cancel them and only them.

We'll honor all non let agreements and take all these massive promos and offer them to new customers on other sites.

default · January 10

@VeloxMedia said:
I keep stating this. I have zero intention on selling here and am just here for entertainment purposes only.

Good for you. It is good to know you are not interested in LET. That is great news.

They violated their terms with us by suspending our provider [...]

Company was changed. Suspension is normal. The owner is different and need to justify themselves.

[...] and not providing steps to reinstate,

I don't know what discussion you had with admins, but if you refused to identify yourself like you did here and also refused to state your plans with regards to advertised plans done on this forum, then most likely you were denied.

they took Lewis's money and didn't offer a refund or credit for the suspension days.

Like you say: it was with Lewis, another owner.

It's been 2 weeks and nothing. They asked yesterday about it and we asked again and no response but they commented here so obviously were online to read my response.

People here don't have access to that, so as a member I can't comment.

Perfectly fine as it's their business and we'll choose if we decide to seek legal action (for other things). But we won't be doing business with them.

Absolutely awesome.

We're not on here constantly posting and causing issues, we sent a formal letter, got their info and followed proper legal procedures.

But their poor business practices is one of the main reasons we don't care about our reputation on here or these agreements so will just cancel them and only them.

We'll honor all non let agreements and take all these massive promos and offer them to new customers on other sites.

As you wish. Your business, your decisions, your consequences.

dedicados · January 10

“They violated their terms with us by suspending our provider and not providing steps to reinstate“

@VeloxMedia you can renew your tag at a rate of $200 per month

Fuck you again

@VeloxMedia

VeloxMedia · January 10

@default said:

@VeloxMedia said:
I keep stating this. I have zero intention on selling here and am just here for entertainment purposes only.

Good for you. It is good to know you are not interested in LET. That is great news.

They violated their terms with us by suspending our provider [...]

Company was changed. Suspension is normal. The owner is different and need to justify themselves.

[...] and not providing steps to reinstate,

I don't know what discussion you had with admins, but if you refused to identify yourself like you did here and also refused to state your plans with regards to advertised plans done on this forum, then most likely you were denied.

they took Lewis's money and didn't offer a refund or credit for the suspension days.

Like you say: it was with Lewis, another owner.

It's been 2 weeks and nothing. They asked yesterday about it and we asked again and no response but they commented here so obviously were online to read my response.

People here don't have access to that, so as a member I can't comment.

Perfectly fine as it's their business and we'll choose if we decide to seek legal action (for other things). But we won't be doing business with them.

Absolutely awesome.

We're not on here constantly posting and causing issues, we sent a formal letter, got their info and followed proper legal procedures.

But their poor business practices is one of the main reasons we don't care about our reputation on here or these agreements so will just cancel them and only them.

We'll honor all non let agreements and take all these massive promos and offer them to new customers on other sites.

As you wish. Your business, your decisions, your consequences.

Again just stating that the same issue that people are claiming lewis did to them happened from LET.

No refusal to identify or provide any information to anyone who required it like them, we asked what they needed and no response.

But yes great for us all. Back to the real entertainment. Guess we're fully compliant and no more issues with GDPR or anything else. Everyone's happy and we're cancelling services and deleting data so all good

VeloxMedia · January 10

@dedicados said:

“They violated their terms with us by suspending our provider and not providing steps to reinstate“

@VeloxMedia you can renew your tag at a rate of $200 per month

Fuck you again

@VeloxMedia

Wasn't us it was Lewis that didn't hold up your agreement. We also fully planned on it but everyone here kept telling us we need to delete your data, right @rpqu

default · January 10

@VeloxMedia said:

@default said:

@VeloxMedia said:
I keep stating this. I have zero intention on selling here and am just here for entertainment purposes only.

Good for you. It is good to know you are not interested in LET. That is great news.

They violated their terms with us by suspending our provider [...]

Company was changed. Suspension is normal. The owner is different and need to justify themselves.

[...] and not providing steps to reinstate,

I don't know what discussion you had with admins, but if you refused to identify yourself like you did here and also refused to state your plans with regards to advertised plans done on this forum, then most likely you were denied.

they took Lewis's money and didn't offer a refund or credit for the suspension days.

Like you say: it was with Lewis, another owner.

It's been 2 weeks and nothing. They asked yesterday about it and we asked again and no response but they commented here so obviously were online to read my response.

People here don't have access to that, so as a member I can't comment.

Perfectly fine as it's their business and we'll choose if we decide to seek legal action (for other things). But we won't be doing business with them.

Absolutely awesome.

We're not on here constantly posting and causing issues, we sent a formal letter, got their info and followed proper legal procedures.

But their poor business practices is one of the main reasons we don't care about our reputation on here or these agreements so will just cancel them and only them.

We'll honor all non let agreements and take all these massive promos and offer them to new customers on other sites.

As you wish. Your business, your decisions, your consequences.

Again just stating that the same issue that people are claiming lewis did to them happened from LET.

There were no issues with Lewis. I personally had the servers up without issues. Then you came and you started threatening to delete stuff.

No refusal to identify or provide any information to anyone who required it like them, we asked what they needed and no response.

Can't comment. Maybe the issue is your attitude towards your customers.

But yes great for us all. Back to the real entertainment. Guess we're fully compliant and no more issues with GDPR or anything else. Everyone's happy and we're cancelling services and deleting data so all good

I am happy you are happy. Keep that happiness - I have a feeling you are going to need it later.

forest · January 10

@VeloxMedia said:

@dedicados said:

“They violated their terms with us by suspending our provider and not providing steps to reinstate“

@VeloxMedia you can renew your tag at a rate of $200 per month

Fuck you again

@VeloxMedia

Wasn't us it was Lewis that didn't hold up your agreement. We also fully planned on it but everyone here kept telling us we need to delete your data, right @rpqu

It's still up to you whether or not you go through with it, though. Many people don't want the data deleted.

VeloxMedia · January 10

@plumberg said:

@VeloxMedia said:

@alfatarsos said:

@jsg said:

@alfatarsos said:
Answering a previous question Velox has left unanswered, because I know the answer for that: he's being able to mark customers as fraud at bank/gateway level despite the account being Lewis's because Stripe and PayPal can create sub-users and have specific account management permissions, including access to refunds. He has a sub-user just for that, allowed by Lewis.

Which does mean that yes, he also has access to several user data at the payment gateway level as well. Not only on WHMCS. And can very easily justify a transaction as fraudulent if e.g. data at the gateway doesn't check out with the data voluntarily provided by the customer.

Interesting point! But do you really know and have evidence that he does have that kind of access?

P.S. I'm not fully up to date and didn't even glance over the last few pages.

The way it was described, he's not doing that like I thought (by a separate user direct on Stripe's dashboard), but through an API request which then provides user data, since he took over the API key.

He overengineered this, in my opinion, for the same result.

You can search for "Stripe secondary user Access" and see WHMCS's FAQs for the Stripe module - there's always an API request with a key. It's valid for every billing platform, including Blesta, WiseCP, etc.

Yupp. We did it separately because we aren't using whmcs for this. WHMCS isn't compliant for our systems we're SOC2

Is it correct that the API key is being used illegally (even though its left by the previous owner of the whmcs instance)?

More akin to - the door is unlocked, so one can go in and steal grab things... and blame on the door being unlocked for robbery.

Narcissist I say.

What are you talking about? No that's not correct at all. Nothing at all isn't legal or outside any compliance.

Whmcs isn't SOC2 capable software as it's wildly insecure so we aren't using it for anything confidential. We're an enterprise company with SOC2 so all our financial go through a fully compliant system. We built an integration to connect that into our veloxmedia whmcs instance so accounting can do their thing securely while keeping all veloxmedia data in whmcs which doesn't need to be SOC2 or anything high security.

plumberg · January 10

@Saragoldfarb said:

@jsg said:

He asked one. And I answered it with: no. That's an answer innit?

"No" is a complete sentence.
Period.
No emotions.
No perception.
Just fact.

plumberg · January 10

@default said:

@jsg said:
@Saragoldfarb and a few others

Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

Sorry but this whole clusterfuck gets increasingly ridiculous.

Mark my words: you will not succeed. Eric will continue to do as he sees fit!
And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

I hope you two grab your hands and your dicks and ride happily into the sunset.

Meanwhile @VeloxMedia will never get their provider back on LET due to extortion using precisely LET plans and LET customers. And since this behaviour also qualifies under "don't be a dick" rule (no offence intended towards the one which you hold in your hand), I would suggest a ban from moderators towards @VeloxMedia for extortion.

@jbiloh tax $200 provides diplomatic immunity

default · January 10

@plumberg said:

@default said:

@jsg said:
@Saragoldfarb and a few others

Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

Sorry but this whole clusterfuck gets increasingly ridiculous.

Mark my words: you will not succeed. Eric will continue to do as he sees fit!
And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

I hope you two grab your hands and your dicks and ride happily into the sunset.

Meanwhile @VeloxMedia will never get their provider back on LET due to extortion using precisely LET plans and LET customers. And since this behaviour also qualifies under "don't be a dick" rule (no offence intended towards the one which you hold in your hand), I would suggest a ban from moderators towards @VeloxMedia for extortion.

@jbiloh tax $200 provides diplomatic immunity

Oh! I forgot about that one.

Frozecone · January 10

Just got the email that my account is set to close too. Absolutely wild way of handling things. Had 8 services and even spent my own personal time working on an iOS for Velox prior to Lewis doing this and he basically just let me waste my time while he planned all of this.

Chargeback incoming.

VeloxMedia · January 10

@Frozecone said:
Just got the email that my account is set to close too. Absolutely wild way of handling things. Had 8 services and even spent my own personal time working on an iOS for Velox prior to Lewis doing this and he basically just let me waste my time while he planned all of this.

Chargeback incoming.

This sucks and am very sorry. What was it that you were working on? Would be very interested in buying if useful to us.

VeloxMedia · January 10

@default said:

@plumberg said:

@default said:

@jsg said:
@Saragoldfarb and a few others

Do you really still believe that basically spamming this thread and vaguely threatening will somehow magically achieve to make Eric do as you wish?

Sorry but this whole clusterfuck gets increasingly ridiculous.

Mark my words: you will not succeed. Eric will continue to do as he sees fit!
And frankly, I can't disagree with him. Yes, even if I'd lose my VPS, which remember, Eric at least so far provides for free!

I hope you two grab your hands and your dicks and ride happily into the sunset.

Meanwhile @VeloxMedia will never get their provider back on LET due to extortion using precisely LET plans and LET customers. And since this behaviour also qualifies under "don't be a dick" rule (no offence intended towards the one which you hold in your hand), I would suggest a ban from moderators towards @VeloxMedia for extortion.

@jbiloh tax $200 provides diplomatic immunity

Oh! I forgot about that one.

what does that mean?

MaxTakeba · January 10

@Frozecone said:
Just got the email that my account is set to close too. Absolutely wild way of handling things. Had 8 services and even spent my own personal time working on an iOS for Velox prior to Lewis doing this and he basically just let me waste my time while he planned all of this.

Chargeback incoming.

Holy cow!

tenpera · January 10

As of December 21, 2025, Velox Media Inc. has assumed management of the resources previously provided by Lewis. Please note that your existing agreement is with Lewis and not with our organization; therefore, we are unable to honor that agreement moving forward.

Your account is scheduled to expire on January 15, 2026. You may choose to renew your services at a rate of $4 per month. If you do not renew by this date, your data will be permanently deleted.

We sincerely apologize for any inconvenience this may cause. As we do not own or have access to the financial infrastructure prior to December 21, 2025, we recommend contacting your bank to request a refund for any payments made before that date. Please be assured that any services purchased after December 21, 2025 will continue to function as expected.

Velox Media Inc. is a newly established corporation dedicated to delivering exceptional service and support. We greatly appreciate your understanding and cooperation during this transition.

Eric Banks
Velox Media inc.
301 Grant Street
Pittsburgh, PA 15219

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